Just returned from the Riu Yucatan on May 7th. First the good points. The hotel lobby is very grand and creates a very good first impression, lots of big armchairs and a nice bar area. The grounds are the best i have ever seen at a hotel, lush vegatation with palm trees that really give a jungle feeling and it is very clean. The food is also very good , plenty of choice and regularly replenished so its always fresh, you really would have to be unbelievably fussy not to find something to like. The beach is incredible,beautiful white sand leading down to warm turquoise water and again it is very clean with plenty of sunbeds. The pool area is also very nice but we did find the pool too warm with too many loud Americans so only spent one hour there but that was ok because the beach is so great. The wildlife on the grounds is great, too much to list. The staff at the hotel are mostly fantastic, so happy, friendly and helpful.
Now the BAD points. There is no way that the Yucatan can be classed as a 5 star in my opinion, not even a 4 star in my opinion. It is a nice 3 star in lovely grounds. If when i booked our trip it had been sold as a 3 star i would have been very happy but it is sold as a 4/5 star so you are soon dissappointed. As an example, the room is so dated that when we turned a light switch on we got electric shocks, the shower curtain was hanging off the rail, the bedclothes were stained, plaster was falling from the ceiling, the tv had no reception (didn't want to watch tv but it's mean't to be 5 star!!), there's mould in the shower and then theres the doors , they are on a spring so whenever anybody in the neighbouring rooms enters or leaves the doors bang shut. These are all small things but not when you are supposedly paying for 5 star. The Hotel is All Inclusive but be sure to take plenty of money for your nightly tipple as the drink at the bars are awful, the Lager like all the soft drinks is flat,warm and so watered down its a joke, if you like Vodka ask for Smirnoff as they hide it under the bar and give out cheap gross vodka instead. The hotel entertainment (i use the word entertainment very loosely) consists of the 'Entertainment Crew' dancing and miming to CDs. I recommend getting a taxi to 5th Avenue and enjoying great drinks and live bands etc instead of the hotel torture but then doesn't that defeat the object of All Inclusive ?
In concluding, i would say if you can get a good deal and don't expect luxury, you will have a great time. We did have a great time here and if we could get a really cheap deal then we would return here for the beach alone.
- Official Description (provided by the hotel):
- * Located in the Yucatan peninsula, 3 km/ 1.9 Miles from Playa del Carmen * In Playacar's resort area, along with the Riu Palace Mexico, Riu Palace Riviera Maya, Riu Playacar and the ClubHotel Riu Tequila hotels * Main building and 2-storey buildings * Mexican "Hacienda" style architecture * Surrounded by 40,000 m2/44,000 sq. Yards of lush gardens * On the beachfront * Complimentary sun loungers on the beach * Next to the Mexican Street * 800 m/2,650 ft. From various shops * 55 km/34 miles from Cancun Int'l. Airport * Credit cards accepted: Visa, MasterCard, Amex, Diners ... more less
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- Also Known As:
- Riu Yucatan Playacar Hotel Playa Del Carmen
- Riu Yucatan Playa Del Carmen
- Riu Yucatan Mexico
- Rui Yucatan
- Hotel Riu Yucatan Riviera Maya/Playa Del Carmen, Mexico