We just returned from a family vacation over the holidays. The hotel was what we expected. Rooms were clean, service was good but limited. Evening entertainment was good, family focused but adult targeted costumes.
Swim up bar service was fabulous. Beach was great but be warned they do not serve drinks anywhere but at the bar and in restaurants. There is not any drink service on the beach, by the pool or at the evening entertainment.
Food met our expectation.
Two notes: the hotel does not have elevators so if you don't like climbing stairs make sure you are ground floor. Also the pool is not heated so December, Jan, Feb you will not use the pool much. This is common in the region as few hotels will invest in the cost since they are full anyway. The only heated one I have found is Playacar Palace.
Final warning: the hotel has a beautiful garden which they water every night. Garden + Water= Mosquitos- bring bug spray.
- Official Description (provided by the hotel):
- * Located in the Yucatan peninsula, 3 km/ 1.9 Miles from Playa del Carmen * In Playacar's resort area, along with the Riu Palace Mexico, Riu Palace Riviera Maya, Riu Playacar and the ClubHotel Riu Tequila hotels * Main building and 2-storey buildings * Mexican "Hacienda" style architecture * Surrounded by 40,000 m2/44,000 sq. Yards of lush gardens * On the beachfront * Complimentary sun loungers on the beach * Next to the Mexican Street * 800 m/2,650 ft. From various shops * 55 km/34 miles from Cancun Int'l. Airport * Credit cards accepted: Visa, MasterCard, Amex, Diners ... more less
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- Also Known As:
- Riu Yucatan Playacar Hotel Playa Del Carmen
- Riu Yucatan Playa Del Carmen
- Riu Yucatan Mexico
- Rui Yucatan
- Hotel Riu Yucatan Riviera Maya/Playa Del Carmen, Mexico