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“Nice Christmas Holiday’s at Riu Yucatan - Playa del Carmen”
Review of Hotel Riu Yucatan

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Hotel Riu Yucatan
Ranked #65 of 217 Hotels in Playa del Carmen
Certificate of Excellence
Reviewed 13 May 2010

Christmas 2009 – with family and friends and plenty of Sunny Days!

We have a nice stay there: it’s was a large hotel in a all inclusive basis, but with a good standard level. We stayed in a gigantic suite for 4 people. Food was good and the staff was nice and always gentle.

At Christmas Night we had a Special Dinner with a splendid buffet, for all tastes. And the decoration of the tables and dishes was perfect!

The hotel beach was bigger and the water very warm, but with some waves and with lots of people.

The Scuba Caribe crew was very friendly. We do great diving there, we went to Cozumel (one day tour) and we did the Shark Point dive - Bull Sharks (scary and delirious, but safe).

You can go walking from the hotel area to Playa del Carmen, almost 20 min long. But with kids it’s to rather to take a taxi.

We’ve been in Mexico to years ago, so we’ve just done Xcaret Park at night. It’s worthy!

It was a nice Christmas Holiday’s at beach and having fun in Riu Yucatan. I recommend you to go there definitely.

Until my next trip review.

Bye PAT

  • Stayed: December 2009, travelled with family
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Thank PateLisbon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,218 - 3,224 of 6,098 reviews

Reviewed 11 May 2010

I just came from riu yucatan and I loved everything there.. the food, the staff is so amazing ..they are really nice and not persistant! Loved the views, the gardens, the animals, the beach front is just beautiful, the sea is amazing!! just how i wanted it ! There's bars everywhere but it could have one on the beach but it must be a reason not to have one right?!
Loved the 3 restraunts, you can really choose diferent food everyday and you dont get tired of eating the same thing :)
the location is perfect, really close to playa del carmen!
the only thing its missing so i can say this hotel is perfect is an updated room !!i had no bathtub, only shower!!!!! but strangly i had an iron for the clothes ahah! Uge bed, loved it :) the airconditioning could make a little less noise too !!! The thing i really didn't like is the pool is really dirty, lots of leafs, hairs and sometimes you could really see brown foam!! i'm felling bad to say this becaus its not fair you dont pick this hotel only beacuase of this, i just LOVED everything and i had the most perfect vacations ever, and a travel a lot, so !! I just higly recommend this to everyone!!!!! couples, family, friends!!! If i go back to mexico, i would choose yucatan again!!!

Stayed: May 2010, travelled as a couple
1  Thank AnaPereirah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 May 2010

When we read the reviews on this hotel we were very sceptical as we are very fussy where we go as there were alot of bad reports on this hotel. the hotel is fine quite big but the staff are very friendly and efficient. the buffet restraunt is very clean and spacious the food is excellent there was always something different each day even for the fussiest eaters which were are and we spent most of the holiday in this restraunt. The steak bar was ok but was only ala carte on main meal was ok but preferred the buffet. The asian restraunt was ok but not to my taste but does not mean that you wont like it. The beach is abosolutely beautiful the sea is warm and the beach goes on forever one way you can walk into playa carmen which is a lovely town, nice shopping and restraunts, the other way is mores secluded but met some pelicans sunbathing on the rocks.Room was lovely and clean optics in room and beers etc in fridge topped up every other day, maids came in everyday to clean was spacious and nice. the staff are very friendly and cant do enough for you. The only down side to this hotel for me was that there was not alot of space in the foya to sit and social after dinner the entertainment was outside near the pool where there was a roofed area for the entertainment and have to sit on plastic chairs outside, was cold most nights so was not comfortable. There are monkeys on site so beware if they are in your area in a morning they make alot of noise and will wake you up. Two other sister hotels near by which you can visit ok but yucatan is the nicest.

Hope this review helps you to decide

Cheshire mid feb - early march 2010

  • Stayed: February 2010, travelled as a couple
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3  Thank amronkram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2010

Me my boyfriend,his mum dad and sister went to riu yucatan on 9th april for 2 weeks,i can say it was the best holiday iv been on. the hotel is lovley and clean,when u first walk in it looks gorgeous...and the pools you cant fault them. theres 2 pool bars (actually in the pool) then another 2 bars near the entertainment area.all with friendly staff,good for afternoon drinking.the entertainment hardly stops from beer drinking games to pool aerobics,everything...elvis and obama ( the little skinny 1 ) are brilliant!
the rooms were clean and maids gave us fresh towels and topped our drinks up regulary...we was on the ground floor so you couldnt really sunbathe on the balcony bcoz ov the trees ...
the beach is amazing!!
you cant fault the food,theres everything from pizza,pasta,all different meats,chips,they do different nights like fish nights for example where u can eat octupus sushi prawns but they als cater for ppl who doesnt like fish,,,,the steak house is a must aswell!!
theres a shopping place about 10 mins in a taxi called 5th avenue,its brilliant theres all little shoos,senor frogs is a must for afternoon drinking nice combo meals...and massarges are lovley in 5th avenue me and my boyfriend had a full body massage n it was only £15 each our money.
the monkeys are so funny,one actually weed on me haha...
we also stayed 3 extra days bcos ov the volcanoe which was even better.all paid for! ive been to cancun 4 yrs ago but playa del carman was better ..
all in all staying at the riu yucatan was my best hol ever, you wont be dissapointed!!
VICKY,RYAN,CHRIS,SHARON,FAYE XXXXX

  • Stayed: April 2010, travelled with family
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4  Thank vickyc103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2010

We traveled with family and stayed at the Riu Yucatan the week of April 17, 2010. The food was outstanding especially the Asian Restaurant. The breakfast buffets were great, tons of fresh fruit, there was an omelet/egg station in addition to french toast and pancakes & lots more. The pools were clean and warm, not cold as stated in other reviews. The drinks were great. Carlos was one of the many great bartenders. The rooms were large and very clean and our refrigerator was filled and re-stocked with bottled water, beer and soda. The beds were a bit hard but surprisingly we had no problem sleeping. The entire staff were excellent, polite and continuously cleaning. The grounds and beach were so amazing. The water is not just blue it is turquoise. The resort was very tropical and there was a lot of wildlife. To see the monkeys with their babies in the trees was so amazing. We look forward to returning to the Riu Yucatan.

  • Stayed: April 2010, travelled with family
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5  Thank tidymom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2010

This hotel and its three other close partners are awful. FOOD- ----- cold SERVICE--------terrible. ROOMS---------------smelt of [--].Sewarage.. STAR RATING -----------2 at best. WINE------------------------one choice unpallatable.. Do not go, do not go do not go. The usa contingent say that riu are marketed as cheap and cheerful 2 star resports. Not how it is marketed to us unfortunately. Next door iberostar much better. Bath had been painted with emulsion and coming out we were covered in it. BUGS In room bitten from head to toe. 24 hour all inclusive --A BLOODY LAUGH- HOTEL BOOK STATES ALL INCLUSIVE BETWEEN OPENING HOURS OF .... POOL BARS OPEN -----------------NO!!!!!!!!!!!! 1 OPEN AT 23.00 TIL 16.00. RESTAURANTS--------------------not really--------NO A LA CARTE AS STATED infact only one a la carte.This was shut for 12 out of our 15days holiday.. BUFFET-- loads of choice if you want COLD SLOP with NO WINE.

  • Stayed: April 2010, travelled with family
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Thank lizzy50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2010

We just returned from a week 19-26th of April. We had stayed at several Riu hotels previously so knew not to expect a lot when it comes to the rooms.

The hotel itself is lovely. Great pool area and an amazing beach. The staff very friendly and helpful.

The standard rooms are very basic and I would definitely recommend upgrading to the suites as the standard rooms are very small and the bathroom is kind of strange the way the have the very small shower situtated. The suites were excellent we had a huge balcony and the howler monkeys hung out just outside our room every morning which was lots of fun taking videos and pictures. There was also lots of other wildlife at this hotel just walking around which was great as well.

The food at the buffet was good for the most part but as per usual with an all inclusive byt he end of the week it gets reptitious. The lunch buffet could definitely use some more options as it is only in the snack bar area so you only have the one choice everyday and it does not change much throughout the week. This being said we did not bother with the a la carte restaurants as we don't like to have to get up early to make reservations and to be on a schedule as far as meals. Some people said they were good but we were happy for the most part just eating in the buffet.

The entertainment staff was great...always something happening. They take a break for about two hours in the mid afternoon between 1-3pm it seemed so it was a bit quieter around the pool at that time but at any other time they were around to amuse us. Especially Elvis and Lester great guys.

I would recommend this to anyone that is not looking for something over the top but is looking for a fun loving hotel with good to average food. Great location as it is only a $5.00 taxi ride to Playa del Carmen or about a 30 minute walk. There is great shopping just down the street as well across from the Riu Playacar at the Plaza Playacar lots of shops and no one pesters you like they do in Playa and the prices were even better than what we got in Playa sometimes so definitely worth checking it out...only about a ten minute walk from the Yucatan.

Just one warning to bring anything you may need as far as medical supplies such as polysporin with you as the pharmacy close to the hotel wanted to charge us $25.00 USD for a small tube of it....if you went into Playa it was much cheaper but by the time you paid taxis etc it was not worth the trip.

The coffee at the hotel is not the greatest so for those that really need a good cup of joe in the morning there is a starbucks at the Plaza Playacar I mentioned earlier only about a ten minute walk away.

We would definitely go back no problem had a great time overall.

  • Stayed: April 2010, travelled with family
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1  Thank Mexigal4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Riu Yucatan

Address: Avenida Xaman-Ha, Manzana 3, Lote 1 | Condominio Playacar, Playa del Carmen 77710, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#36 Top resorts Hotel in Playa del Carmen
#38 Family Hotel in Playa del Carmen
#48 On the Beach Hotel in Playa del Carmen
#55 Romantic Hotel in Playa del Carmen
Price Range: $301 - $565 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Yucatan 3.5*
Number of rooms: 507
Official Description (provided by the hotel):
The 24h All Inclusive Hotel Riu Yucatan opens all year round and is located directly on the beautiful Playa del Carmen. The RIU Classic Hotels offer comfortable rooms and excellent facilities with great leisure and relaxation facilities, as well as international gastronomy. Enjoy a relaxing holiday - whether alone, with family, partner or friends! The location is ideal because of its proximity to Cancun Airport CUN (55km), Cancún city (60 km) and invites you to explore the area. The hotel has 507 comfortably furnished rooms and offers many amenities. Relax in our spa or get in shape at the gym. 4 outdoor pools, 1 children's pool. For the youngest guests, there is the RiuLand Kids Club (ages 4-7 & 8-12 years) and for adults, day and evening entertainment. For lovers of gastronomy, we offer live cooking stations at our main restaurant, Asian, Mexican, Italian specialty restaurants, Steakhouse, and 5 bars. ... more   less 
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Also Known As:
Riu Yucatan Playacar Hotel Playa Del Carmen
Riu Yucatan Playa Del Carmen
Riu Yucatan Mexico
Rui Yucatan
Hotel Riu Yucatan Riviera Maya/Playa Del Carmen, Mexico

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