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“Good Communications - On Time - Reliable - Flexible”

Playa del Carmen Tours
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: More than 3 hours
Owner description: Playa del Carmen's #1 tour company saves you $$ on a wide variety of fun, safe and exciting tours, activities and excursions, all departing conveniently from your hotel lobby in Playa del Carmen, Cancun and the Riviera Maya. English-Speaking customer service is available to assist you with your questions and bookings 7 days a week by phone, live chat, Skype, Facebook or email. We offer one-stop shopping for everything from Mayan Ruins, tours to cenote, snorkeling, adventures to ATV tours and to cruise shore excursions - come experience the service, price and selection that has made us the go-to in Playa del Carmen.
Reviewed August 8, 2017

I hire transportation companies based upon how well they communicate as well as how reliable they have been in the past. From these criteria, Playa del Carmen Tours was an excellent choice.

We signed up for the express tour to Tulum. Since we had to take the ferry from Cozumel and because we wanted an early start, we had a few questions about what our options would be. Email communications were very responsive and contained the info we needed.

On the day of our tour, we took the early ferry from Cozumel. Our driver Jorge Corona was waiting for us with our name on a sign. He walked to the van. Even though there were four of us, it could have easily handled twice as many.

Jorge was a good driver, helped arrange a guide for us, and was very flexible in taking us places that we wanted to see.

I would definitely use Playa del Carmen Tours again.

Thank Ken M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (598)
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"cancun passion"
in 6 reviews
"tulum express"
in 5 reviews
"express tour"
in 7 reviews
"chichen itza tour"
in 14 reviews
"private tour"
in 27 reviews
"cancun airport"
in 12 reviews
"tequila factory"
in 4 reviews
"great tour"
in 14 reviews
"other companies"
in 6 reviews
"buffet lunch"
in 8 reviews
"these guys"
in 10 reviews
"mayan culture"
in 8 reviews
"alfredo"
in 6 reviews
"sea turtles"
in 5 reviews
"zip line"
in 9 reviews
"driver"
in 99 reviews
"company"
in 74 reviews
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81 - 85 of 598 reviews

Reviewed August 8, 2017

The tour was excellent!!! Our tour guides were VERY knowledgeable and informative. I appreciated their experiences and history of Chichen Itza and the Mayans. The ride on the bus was very comfortable and felt safe during the ride. Thank you very much for your attention.

Thank rubecons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 7, 2017

The bus was perfectly on time and very clean. The drivers were excellent. We would definitely use this service again in the future.

Thank kym v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 29, 2017

Private tour is the way to go. The price is for the group and they will coordinate your pickup, tour and drop off from your hotel. Visited Tulum as an express option. Phone numbers did not seem like they were working so had to use the chat option. Would recommend they look into this but otherwise would have given 5 stars. If you can request Jorge Corona you won't be disappointed. He speaks great English and is an excellent tour guide. If you go in the summer months take water and sunscreen.

2  Thank Rudy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed July 25, 2017 via mobile

This excursion was wonderful! Carlos was fun! Highly recommend them for any excursion
The music was fun and upbeat and the sailing was beautiful. Saw a stingray close up while snorkeling

1  Thank Heidi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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