Just got back from our second time at the Iberostar Tucan/Quetzal. Last year we were on the Quetzal side facing the jungle in building 25. We loved it there waking up to the monkeys, peacocks etc. Absolutly no complaints with that area. This year we were on the Tucan side in building 11. At first we were a little disappointed that we were not in the jungle but I have to say this was perfect as well. We were closer to the pool and I was able to "claim" our seats each morning. Yes, its anoying that you have to get up early if you want "your" perfect spot but I knew what I wanted and where so I was willing to get up. Knowing that the beds were not super comfortable as soon as we arrived to our room we ordered the extra padding for the beds. This makes a huge difference and I would highly suggest it for all that perfer sleeping on a softer bed. We tipped the maid a couple bucks for making up our bed again. We tipped our maid $2-3 daily for making up our room. These individulals work so hard and are so appreciative. The room size is average. We have 2 boys (10 and 13) so one of them slept on the couch/bed per choice.
We came to the resort with 3 other families with children the same age as ours. They swam, enjoyed all the activities and played Uno, Doodle Dice and other card games by the pool for hours when they needed a break from the sun. The weather was AMAZING the entire week we were there. One suggestion when on the beach is to bring your own "CUPS/MUGS". Your cup you bring will be larger and insulated then the plastic cups that are provided. The bar tenders will gladly fill yours up instead...bigger drink...faster buzz ...plus you don't have to stand in line as much. Rafael has worked at the pool bar by the beach and is amazing! Super friendly! We remembered him from last year and I have to say he was just as friendly. He can make a GREAT Coco-Loco! Just remember to ask him to add more rum. More rum makes for less calories when drinking the sugary drinks. The icecream in the afternoon by the pool is also good. We loved the coconut and highly suggest it!!
The grounds of the entire complex are always super clean! The beach is combed everyday and the workers remove the seaweed each morning that washes up on the beach. You won't notice that there is even seaweed that washes up if you don't get up super early. Walking each morning through the jungle is a great way to start the day. Seeing the monkeys every morning (around 8 a.m.) and then in the afternoon (around 4) was always fun for the kids as well as all the other animals. The entire complex is set in a lush tropical rainforest with almost no bugs. You can choose to walk along the rainforest or through the rainforest. In the morning I enjoyed exercising along the paved cement path along the the entire complex. I always felt safe and was always greeted with a smile and hello by any workers that walked past me.
I also worked out in the gym each morning. Its not a huge gym but it did the job of burning off some unwanted calories. The free weights only go up to 50 pounds, they have 3 treadmills, 2 ellipticals, 2 bikes, a couple benches with bars. I also did the water aerobics in the pool each day. They do the same routine each day which can be a good thing for those that are new to exercising or repetitive for those of us that work out daily. Either way its fun and again burned some extra calories. I also did the yoga and that too is very basic and more of a stretching class but enjoyable.
Now onto the food...the buffett is huge and has many choices. I loved breakfast! Each day I had an egg white omelette with tomatos, green peppers, onions and cheese. AWESOME! The kids enjoyed the donuts, french toast and bacon. The fruit was also amazing as well. For lunch I loved to have a big plate of chips, guac and salsa. Dinner we ate at the Japanese restaurant, Italian Restaurant and the Steak House. I would also rate the dinners in that order as the Japenses restaurant was really good. The water is safe in downtown Playa as well so no worries. We also went to Playa for 2 nights for dinner as well ($7 taxi ride). Downtown Playa is very safe with many families walking around shopping and eating. The kids enjoyed finding their souvenirs.
The kids loved all the activities throughout the day. They tried shooting the guns, did the pool games at noon, played soccer on the beach at 4. We also kayaked, windsurfed and sailed on the catamaran (all provided for free from the resort). The shows at night were also good. My only complaint is that they start to late for families that have started their day early. The show starts at 9:30 and 8:30 would be a better time in my opinion. By 9:30 I'm exhausted from getting up by 6-7 a.m. and being at the beach all day. They do a great job of entertaining everyone and would highly suggest seeing a couple of them as they are fun to watch.
The other biggest complaint I had was again they do not provide free internet. With this day and age free wifi in the lobby would allow you to check your email and check with your family at home if needed. The internet is quite costly for those of us who need to check in with work daily. You can walk down to Starbucks closer into town but when you need to just do a quick check twice a day it becomes frustrating.
Overall a great trip once again with family and friends! I would suggest this place to all families who are looking for a fun trip that will provide for many memories. We can't wait to go back!!!
- Official Description (provided by the hotel):
- Privileged situation directly on the beach of Playacar, around 3 km from the town of Playa del Carmen. Specially recommended for honeymooners. Varied, colourful entertainment programme. Large pool area. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, VISIT US, INC. , Priceline, Prestigia, Booking.com and Travelocity.ca so you can book your Iberostar Tucan Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Iberostar Playa Del Carmen
- Iberostar Tucan Mexico
- Iberostar Tucan Playa Del Carmen
- Playa Del Carmen Iberostar
- Iberostar Tucan Quetzal
- Iberostar Tucan Playacar
- Iberostar Tucan Hotel Riviera Maya/Playa Del Carmen, Mexico