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“Charming hotel with very helpful staff”
Review of Aventura Mexicana

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Aventura Mexicana
Ranked #25 of 210 Hotels in Playa del Carmen
Certificate of Excellence
Hong Kong
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Charming hotel with very helpful staff”
Reviewed 15 May 2012

We have just returned from a vacation in playa del carmen. we stayed three days in Aventura Mexicana. Its a charming hotel very close to all the shopping n restaurants on 5th avenue. We were given a suite for 3 of us n we stayed very comfortably. The front desk staff were polite and very helpful. Its very good value for money.

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SDuttaHongKong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Cleanliness
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Chassahowitzka
Level 5 Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 11 May 2012

Beautiful, friendly, impeccably clean, with tropical garden, roof-top palapa, good music and helpful staff. I would definitely stay here again! Beautiful day and night! The Aventura is perfectly situated between 5th and 10th Avenues, near restaurants, shops, a 24 hour local drug store and the beach. Kool Beach Club pass (included in stay) gets you lounge chairs under umbrellas and the hotel provides beach towels. Something we especially liked was that there are two pools, one for children and families near the lobby, and one for adults only near the bar/restaurant. We met travellers from Brazil, Isreal, Canada and US, and enjoyed chatting by the pool. I requested a room with a refrigerator (small), and was able to get wireless internet in our room, which was near the hotel's restaurant, the Mayan Bistro. The Continental breakfast is toast, pastries, juice and european-style coffee/tea, but try the shrimp and spinach omelette with cheese sauce (not included in breakfast plan) for breakfast at the Mayan Bistro. We stayed for one week and it wasn't long enough! Can't rave enough about the staff and place! We loved this hotel!

Room Tip: Rooms near the lobby and the restaurant are close enough to get wireless internet. Not all rooms ge...
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  • Stayed May 2012, travelled as a couple
    • Value
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Helpful?
4 Thank Laura N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 30 April 2012

I had to depart the hotel a day earlier than planned because had to be at work. Despite the fact that I have made a non-refundable booking, the staff were kind enough to refund me last night! I did not even have to ask for it. That was really very nice and would not normally happen elsewhere. What a great attitude!

  • Stayed April 2012, travelled solo
    • Value
    • Location
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Helpful?
2 Thank AAB7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 April 2012 via mobile

Great hotel! Beautiful, clean, very friendly staff, THE cocktails are great, every day happy hour, and near 5th Avenue and the beach. You can get clean beach towels every day free of charge.
For a great vacation in Playa, stay at Aventura Mexicana!

Stayed April 2012
Helpful?
1 Thank Maarten_1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo, Norway
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 April 2012

There is a lot of good things to say about Aventura Mexicana. Good location in the center of Playa del Carmen, beautiful garden and to nice pools - separated for kids and adults. The rooms are big, clean and with good design. The staff was professional and service-minded. I really enjoyed my stay at the Aventura Mexicana. The only thing I didn`t like was the breakfast. The continetal breakfast that was included was just pale toasts and some bad cakes. It is possible to buy omeletts and other things, but a buffet would have been better.

  • Stayed March 2012, travelled solo
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Helpful?
2 Thank gunhildm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Level 3 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 24 April 2012

We spent 5 nights at Aventura Mexicana in April 2012 and just loved it. We have travelled many times to Mexico and the Caribbean. This was our first experience at a boutique hotel and would definitely do it again. The hotel is very close to the beach, about a 5 minute walk. The hotel provides beach towels and passes to the Kool beach club. Because we were there over Easter, which is a 2 week school holiday in Mexico, there were many, many tourists so chairs at the beach club filled up quickly. But that is not the hotel's fault. We still enjoyed the beach. We were half a block from 5th Avenue, which was great. The food in the hotel restaurant was excellent. All the staff were very friendly and helpful. The courtyard was beautifully landscaped. The pool was small and there were not enough chairs poolside some times but there were other seating areas. Our room did not have a full wall separating the bathroom but after 20 years together, that did not bother us. All in all, I would highly recommend this hotel. A great way to experience Playa Del Carmen.

Room Tip: No elevators and steep stairs so rooms on the 3rd floor could be difficult for some.
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  • Stayed April 2012, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
3 Thank janjan93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stamford, Connecticut
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 23 April 2012

We had a great time here for a week in February. There is a very low key vibe throughout Playa - we spent some time at the beach, at the pool, tucked in various nooks throughout the hotel sunning ourselves. The staff was quite helpful with directions and recommendations. We made good use of the gym across the street, and the main drag is half a block away. You are removed enough (a few blocks) from the busiest parts of Fifth Ave, which makes the hotel a nice refuge. We went to both beaches they had seats at, we liked both for different reasons. Have fun!

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank conny_traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aventura Mexicana

Property: Aventura Mexicana
Address: 5th Avenue at 24th Street, Playa del Carmen 77710, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#7 Family Hotel in Playa del Carmen
#18 Spa Hotel in Playa del Carmen
#24 Romantic Hotel in Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Aventura Mexicana 3.5*
Number of rooms: 49
Official Description (provided by the hotel):
Aventura Mexicana - Your oasis of silence & beauty in the heart of Playa Del Carmen We're an American owned, top ranked TripAdvisor hotel & restaurant located just 1/2 block from Playa's popular 5th Avenue and 2 blocks from the beach! We're a friendly boutique hotel with lush, tropical courtyards and waterfalls, 2 swimming pools and 3 sundecks. Guest rooms feature 1 King bed or (2) Queen beds, inroom wi/fi, air conditioning, flat screen TVs, phones, private bathrooms and most rooms have balconies or verandas. Our hotel amenities include our Mayan Bistro (TripAdvisor top ranked casual restaurant / bar), free cooked-to-order breakfast, free wi/fi, free parking, beach club access, discounted gym passes and spa services. Our Guest Services manager is a tour and transportation expert and can answer all your questions about the area! Our Mayan Bistro offers breakfast, lunch, dinner & room service and THE VIP. THE VIP is our all inclusive option with fresh, made to order gourmet food and premium beer, wine and cocktails. Come have a wonderful vacation with us! ... more   less 
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Also Known As:
Aventura Mexicana Hotel
Aventura Mexicana Playa Del Carmen
Aventura Mexicana Riviera Maya/Playa Del Carmen, Mexico

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