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“Great value for its location right on Playa del Carmen’s northern popular 5th Avenue and close to Playa’s best beach” 4 of 5 bubbles
Review of Hotel Boutique Posada Mariposa

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Hotel Boutique Posada Mariposa
Ranked #109 of 213 Hotels in Playa del Carmen
San Diego, California
Level Contributor
115 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
“Great value for its location right on Playa del Carmen’s northern popular 5th Avenue and close to Playa’s best beach”
4 of 5 bubbles Reviewed 27 February 2012

Posada Mariposa is a great value for its location right on Playa del Carmen’s northern popular 5th Avenue and close to Playa’s best beach. They offer free beach towels and a great deal on one of the best beach clubs - Mamita’s Beach Club (45 pesos). The lobby is cute and inviting and the staff is friendly. We stayed in room #10 on 3rd floor (no elevator). It is a really cool room with a vaulted palapa roof, very nice ensuite bathroom, refrig., cable TV, and A/C with a private balcony. Along mile-long 5th Avenue (Avenida Quinta), you can stroll a cobblestone-like pavement of shops, boutiques, intimate hotels, restaurants, and sidewalk cafes. Our days passed quickly enjoying the beach and people watching during the day and choosing among the scores of restaurants at night. From Playa you can take a ferry to the large island of Cozumel for its great beaches, diving, and Mexican cuisine.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Wayne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariposaGroup, operations manager at Hotel Boutique Posada Mariposa, responded to this review, 7 March 2012
For our hotel and all our staff are delighted that your stay was so pleasant, that your holidays were at the height of his espectativas.nos like to see on the next visit was our guest again
thank you very much
Report response as inappropriate
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473 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (46)
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English first
Southfield, Michigan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 14 February 2012

This is a delightful little hotel, the rooms are built around a central courtyard that is full of plants. The rooms have windows overlooking the courtyard so it feels like you are looking outside. The hotel is located on the pedestrian only part of 5th Avenue - and there are many restaurants and shops to browse through in the area. The rooms are comfortable and have air conditioning. Th

  • Stayed February 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Susan V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariposaGroup, Operations Manager at Hotel Boutique Posada Mariposa, responded to this review, 5 March 2012
Thank you very much for your comment, it was a pleasure to serve you and look forward to your next visit to Playa del Carmen, again allowing us the pleasure of being our guest
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
new york
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 8 February 2012

The hotel was ok. I didnt expect much. Staffs were friendly. However, they advertised free wi...There is NEVER Wifi..so dont bother bringing your laptop, i wasted luggage space, thinking there is wifi there. Other than that, great place to just sleep for the night. We were out most of the day and slept at night.

Room Tip: No Wi fi, rooms in the back are quieter
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  • Stayed February 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank angeluvs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariposaGroup, operations manager at Hotel Boutique Posada Mariposa, responded to this review, 7 March 2012
appreciate your comments and we have worked to provide solutions, the facility was in use wifi in public areas and the rest was being updated, I am pleased to inform you that already have full coverage in all areas especially in hotel rooms.
work in every detail to make the stay of our guests every day an unforgettable experience
thank you very much
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Japan
Level Contributor
50 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
2 of 5 bubbles Reviewed 6 January 2012

The hotel has a couple of minor good points, so I will get them out of the way quickly. The front desk staff is mostly efficient, the lobby, as depicted online is nice, and wi-fi is free in the rooms.

Now for the things that pretty much made this the worst vacation of my life: I booked this hotel based on reviews that said it was "on the quiet end of 5th avenue" and that it was "away from the noise." I have never stayed in a noisier location in my more than 20 years of traveling. One other reviewer mentioned that it was mayhem out front 24 hours a day. I will be fair: there is only complete mayhem and racket left, right, and center for about 19 hours every day. You get a small respite between about 2 a.m. and 7 a.m. There are a handful of restaurants and a bar just a stone's throw from the entrance. The restaurants start blaring music from about 7 a.m. and the music and the noise of numerous people just gets louder and louder all day. It is already bad by afternoon, but by late evening it is ridiculous. Sometimes a cacophony of music is assaulting you, Mexican from one shop and rock or techno from the bar. I was there for 6 days and basically got exhausted and sick from the stress and lack of sleep.

Other odds and ends: a horrible gaseous smell came from the shower drain, the wi-fi did not always work very well, especially if you were viewing photos, and sometimes it quit working completely at night. The mechanism was missing from the safety box, and it was too small for a laptop anyway. The included "continental breakfast" was a joke - coffee, orange juice, and dry cold toast - why bother? The front desk girl gave me bad info too. She said I did not have to buy an ADO bus ticket in advance, and that they left for the airport every 30 minutes, so one could just go down to the station and buy on the day. I did this, and buses were leaving only once per hour, and the next two were sold out. Thus, I had to pay a lot for a taxi. So much for her "information."

Basically, I would not wish my stay on my worst enemy. I am highly suspicious of the reviewers from Mexico who say their stays here are awesome and that the hotel is quiet. Nonsense.

  • Stayed December 2011, travelled solo
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank mari99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sydney traveller
Level Contributor
199 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
2 of 5 bubbles Reviewed 5 January 2012

Not sure I can understand other reviews- we had 2 rooms, very average quality and needing update- with many things not working- air con, lost door keys, wifi not working anywhere, rooms not ready on time-and location seemingly close to beach but not really- quite a lot of street noise- otherwise good location on 5th Av (shops and restaurants all the way up and down- for the price many better options with better beach locations - see my other reviews (why come to a beach resort and not be close unless you have no choice?) Staff very nice and helpful and apologetic, unfortunately not enough

Stayed January 2012, travelled with family
Helpful?
Thank nathanwaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariposaGroup, operations manager at Hotel Boutique Posada Mariposa, responded to this review, 7 March 2012
your comments are important to us, references from other clients are based on their own experiences, we would have liked if he had enjoyed your stay, take action to solutions to what we write. By being close to 5th Avenue , the most popular and visited Playa del Carmen also the rumor "life" daily fill our spaces much more in time of ending and beginning of the year, we are a city hotel near the beach, within the premises finds peace compared to the din of the more colorful and lively streets of the Riviera Maya.
sorry that was not as satisfactory your stay, our staff works tirelessly to provide a better service every day

thanks
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Mountain View, California, United States
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 18 December 2011

I stayed for 3 nights at the Posada Mariposa. Jorge, Alejandra, Gisel, and Liliana (the receptionists) are wonderful: friendly, helpful, and nice. The rooms are reasonably priced, clean, with all the necessary amenities. The location is great: 5 minutes to the beach (with beach towels provided by the hotel) and right on Avenida Quinta. I look forward to staying there again.

Room Tip: If you are NOT a late-night partier, ask for a room that does NOT face Avenida Quinta.
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  • Stayed December 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cariacica Brasil
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 9 December 2011

Me and 11 friends stayed six days in Playa del Carmen staying at Posada Mariposa.
Our first printout was very good since the arrival ... we were greeted by a very friendly receptionist called Gisel ... we had no difficulty with the language infirm, because the hostel staff is multilingual. The decor is rustic, very cozy, and there are plants, many plants (very green) decorating all rooms and all floors .. There, too, on every floor, beautiful rustic chairs. Ah! the posada offers free water and wi fi.
Another quality is a great location .... near the beach Mamitas in the heart of Playa del Carmen.
Our breakfast was done in front of Posada, a wonderful restaurant called La Vagabunda . And excellent service ! Ask for special Orange juice ! Just wonderful !
During all the days we enjoy of peace (the posada is silent) and comfort. Daily our bedroons was cleaned by very friendly maids.
Another observation is related to the manager of Posada, Erick who was very friendly giving us valuable information about tourist places to visit . Thanks Erick for your precious informations !
I could summarize my days at Posada Mariposa this way : unforgettable ... a wonderful place, cozy, with good prices and excellent service.
I really want to go back and bring more friends.

Room Tip: Some roon have refrigerator, stove , but all roon is very nice ... silent
See more room tips
  • Stayed November 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank andreia36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariposaGroup, operations manager at Hotel Boutique Posada Mariposa, responded to this review, 7 March 2012
I owe the special comment, the most important is that your stay very pleasant and a joy his days in Playa Del Carmen, all our staff works every day to make your experience with us like being at home, we are glad to feel so well on your vacation.
I hope you visit us in the future and give us the pleasure to serve you again

thank you very much
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Boutique Posada Mariposa

Property: Hotel Boutique Posada Mariposa
Address: Avenida 5, Norte 119 | Col. Centro Solidaridad, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Beach Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#69 On the Beach Hotel in Playa del Carmen
#88 Romantic Hotel in Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Boutique Posada Mariposa 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
Posada Mariposa is a cozy and charming boutique hotel known as the "Oasis" of Playa del Carmen for its beautiful and majestic garden, an environment of tranquility and relaxation in contact with pure nature mixed with the warm and personalized service that distinguishes us, all this to provide an ultimate experience feeling home away from home.Located on the very center of Playa del Carmen, right on the famous 5th Avenue and just a few steps from the Caribbean Sea, offering 18 Superior rooms, 4 Master Suites and one Deluxe Junior Suite. ... more   less 
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Also Known As:
Posada Mariposa Hotel Playa Del Carmen
Posada Mariposa Playa Del Carmen
Hotel Boutique Posada Mariposa Riviera Maya/Playa Del Carmen, Mexico

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