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C$200
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Reviewed January 23, 2013

The Sian Ka'an hotel is nicely located 1 block off the main shopping street in downtown Playa del Carmen. The hotel is quiet and quaint. Morning there is free breakfast and the staff is very friendly. The price was great for the location and quality. I would definitely go back to this hotel.

Room tip: No restaurant on site except for a small breakfast area and kitchen to make quick items.
Date of stay: December 2012
  • Trip type: Travelled with friends
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Thank RCTrip2011
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 16, 2013

We stayed at November 2012, and everything was perfect. Excellent location only half block to the sea, station bus and 5 Fifth Avenue. The people was very friendly and helpful.

The facilities and in special the our room were very clean and good maintenance, I don´t have any issue with this.

And other hand, we don´t had any problems with security (theft).

From our room (It was at the fourth floor) we could see the sea and 5 Fifth Avenue (partially).

You don´t have problems with the noise at the bedtime. The block in where is located the hotel is far from any bar, restaurant, disco. Perfect to rest, you can be sure.

The hotel isn´t all-inclusive, it has only one cafeteria for breakfast.

In summary, the hotel is perfect to rest and take it as base to go to excursions and trips.

Date of stay: November 2012
  • Trip type: Travelled as a couple
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1  Thank Ruben1981
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 6, 2013

Yes, its close to the beach and the fifth Avenue but this place is really justa storing place for turists. The beds are reaaly hard and theres no pressure in the shower so your hair feels sandy and salty during your whole stay. No one takes there time to ask about you, or your family members breakfast only offers 2 choises with very little food. You can not get yogurt with musli and also toast. We stayed there with 2 young children for one week and when the hated the food choises they couldnt get a piece of toast instead for tortillas or yogurt. When we asked why they could not offer our children some bread with butter instead for nachos we get thos answer from the front desk: no, not possible beacuse if other guests will ser, they will also want bread.... Wtf.???!,No one asked for their names during the whole week we were there. No one even took the time to say hello, unless we said it first. The worse thing was the maid, she left an envelope for us, so we could leave a tip. One the fist day we left a tip of 2 dollars, but the nexy day no animal shaped towels, and no shampoo. what are we tipping for then I thought?The next day, she gave us very old towels. Like she really gave us worse service beacuse we didnt tip her enough?! We are so happy that we have planed to travel around the Yucatan area and did not stay there for our entire vacation! You might think, well, its cheap and it could suit couples or friend but defenitely not families with small children. Too bad we didnt get this information before we got there. They literly see children as an economical sett back.

Room tip: Go some where else, especially if you have traveled far to see Mexico and meet Mexicans.
Date of stay: December 2012
  • Trip type: Travelled with family
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3  Thank VikkiS_13
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 14, 2012

Location Location Location! This hotel was the perfect choice for us. Roomy, quiet, clean room within easy walking distance to the beach and our favorite restaurants and beach bars in Playa.

Our 7 night stay in late september was above expectations. Our room was on the third floor so the elevator was a big plus. Management accomodated us with our request prior to arrival for mattress toppers. This was our first stay here but my guess is we will be back soon.

Date of stay: September 2012
  • Trip type: Travelled as a couple
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1  Thank dnicks
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 26, 2012

We loved it.Everybody was so friendly and helpful.The location is perfect, 1 minute walk from the ADO bus.Getting out of the hotel on your right is 5th av.and on your left is the beach.The rooms are big,clean, modern,flat screen TV and breakfast included.We had an easy check in even at the early hour we arrived.The hotel has beach towels available and free WiFi in the lobby. Why complain? We were in MEXICO having a wonderful time and everything was fantastic!! Certainly come back to Posada Sian Kaan:)

Date of stay: October 2012
  • Trip type: Travelled as a couple
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2  Thank stephygeo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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