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“Beautiful!”
4 of 5 bubbles Review of Playa Maya

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Playa Maya
Ranked #99 of 213 Hotels in Playa del Carmen
Certificate of Excellence
Timmins
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Beautiful!”
4 of 5 bubbles Reviewed 27 January 2012

My boyfriend and I stayed at Playa Maya Hotel in August of 2011. We were there for 7 nights and enjoyed the hotel very much. As said in many other reviews, the staff are so friendly and welcoming - especially Juan. When we were leaving the hotel to go home, we forgot a bag of clothes in the room, and Juan came all the way to the bus station to bring us the bag of clothes. What other hotel staff member would do that for a guest?

The beach is beautiful, and the proximity to fifth avenue is awesome.

If there were one thing I would change, it would be to have an all-inclusive option. That was the ONLY drawback for us. Please let me know if this ever changes and we'll be back!

  • Stayed August 2011, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank Jcatita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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652 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (103)
Date | Rating
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English first
Huntington Beach, California
Level Contributor
135 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed 26 January 2012

This is my third time to Playa Maya. Was there for 7 nights and left on 1-18-12. Just love this hotel. Staed in room 302 on the top floor with a beautiful view of the ocean. Best room in my opinion. Close to 5th Ave (but far enough so no noise), the beach is right as you exit the hotel; the included breakfast was great each morning. Even though their site says Continental breakfast (I believe), it is a FULL breakfast. They put the beach lounges out each morning and set up an umbrella if you like. The staff at the desk and in the restaurant are all VERY friendly and accomodating. Also, the place if VERY clean in the rooms and the rest of the hotel. Price also includes Wi-Fi. THIS IT THE PLACE TO STAY!!
The only reason I would NOT want to recommend this place is so when I want to return, I can get a room.

Room Tip: Room 302 is the best in my opinion.
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jeff S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erie, Pennsylvania
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 15 January 2012

We arrived 1/8/12, this was our first time at Playa Maya and we soon realized we had made a great choice! The location can't be any better, right on the beach, just feet from the water and a constant breeze. We stayed in room 201, it had the best view each morning of the sun coming up and we enjoyed coffee there each day on the balcony.The room was quite nice and always clean. We ate all our meals at Playa Maya, the selection was great incluing the fish tacos,shrimp tacos,coconut shrimp, calamari,and the grouper! Yum! Our last night there they set up a special table{we were the last to eat} and Jesus took excellent care to make it perfect! Maria and Julianna helped us book side trips{Tulum and Selvatica} and guided us to all pick-up locations. The staff is friendly and helpful, the location is perfect{the busy shopping st., 5th is one block away} and the Beach,where you can find any shell you want! Want to relax with GREAT service,come to Playa Maya, you will not be disappointed!!

Room Tip: Second and third floor romms with balcony have best view
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dakarrs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis, Minnesota
Level Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 12 January 2012

We loved our stay at Playa Maya. This is a hotel where people care about their jobs and strive to do well. And they are wonderful. Let me share some additional information.
This is a quaint hotel located in the middle of the beach between the gran Porto all inclusive, and the pier. There is a very small pool, but if you are a "pool person" do not come here. This is a hotel for beach travelers.
The rooms are very clean, a small refrigerator, safe, closet, shower, tv, view. Large and comfy beds.
There are two bars a couple of doors down on either side so if a light sleeper you may hear some noise. I did, but it wasn't a problem and there were many older travelers here so it's not a nightclub atmosphere just on saturday night you may hear something. More like really mellow, to each their own, be polite and not a big party type. We met great people.
Food is excellent too many great restaurants around, but I recommend ceviche, guacamole, grouper fresh fish filet.

Room Tip: Jacuzzi suite is in lower level and is very private with no view. We stayed in standard balcony love...
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
12 Thank citygirlcountrygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 10 January 2012

Playa Maya is a brilliant little hotel. we came back for the second time recently, and if anything, it was even better than before. It is right on the beach - any closer to the water it would have to be a submarine. breakfast is great, the staff are lovely, the beers are cold.
its only 100 m walk to anenida quinta, the main drag in playa del carmen. And although the bar/restaurant closes early (no dinner), this keeps the place quiet, and a 50 m walk along the beach gets you to Fusion, a fabulous beach bar with outstanding food, so you get the best of both worlds.

Room Tip: deluxe balcony give you a brilliant view of the caribbean, and a sunrise worth getting up for
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  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Johnos99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis, Minnesota
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 7 January 2012

The food here is great - we ate lunch here 3 times over our 6 day trip. I highly recommend the fish tacos and their fresh pico de gallo and hot sauce. The staff members were all super friendly as well.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
2 Thank hake0302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
120 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
5 of 5 bubbles Reviewed 5 January 2012

This is our third time returning to Playa Maya and we love this hotel. Not only is the location fabulous (it's in a central location in Playa Del Carmen directly on the beach) but it's the staff that make this place special. From the time that you arrive until the time that you leave you're treated like family. The beach crew, the waiters, the front desk staff and the housekeeping crew all go the extra yard for your benefit. For the twenty one days that we've stayed there over the past three years we've not had a single bad experience associated with the hotel or the staff. Quite the contrary, every day brings a new and pleasant surprise that will bring us back the following year. A few of the faces change over time, but whoever is making the personnel decisions knows what they're doing. The regulars remember you and make sure that your preferences are satisfied. Special acknowledgements to Maria, Julianna, Pablo, Sergio, Jesus and Lucio (sorry if we forgot some of the other names). Some "don't miss items" on the lunch menu: Fish Tacos and the Seafood Ceviche (beware the spicy green sauce, HOT!). The margaritas are pretty good also. We just got back Monday and can't wait to go back.

Room Tip: We don't spend a lot of time in the room so the balcony isn't that important. If you want a...
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  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank BeachDLT-50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Playa Maya

Property: Playa Maya
Address: | Zona FMT entre calle 6 y 8 Norte, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Free Breakfast Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#5 Romantic Hotel in Playa del Carmen
#21 Family Hotel in Playa del Carmen
#68 On the Beach Hotel in Playa del Carmen
Price Range (Based on Average Rates): $
Hotel Class:3 star — Playa Maya 3*
Number of rooms: 22
Official Description (provided by the hotel):
Playa Maya is right on the beach and centrally located, just 1 block from 5th Avenue, the heart of activity in Playa del Carmen. Our unusual off-street location and beach-only entrance make us a very tranquil base from which our guests can easily explore all the shopping & nightlife of Playa, along with the other wonders of the Riviera Maya. ... more   less 
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Also Known As:
Playa Maya Hotel Playa Del Carmen
Playa Maya Del Carmen
Playa Maya Riviera Maya/Playa Del Carmen, Mexico

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