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All reviews holiday inn express basic needs short stay nice pool breakfast buffet cab ride hotel is in a great location tortillas rooms were very clean coffee maker lobby area rented a car fifth avenue cancun airport all inclusive resort pesos mexico
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22 - 27 of 627 reviews
Reviewed December 7, 2017

Arturo of front desk was very helpful and accomodating. He helped me with my issues regarding the use of dryer. The room was clean and the food is good too. All in all the service was excellent.

Date of stay: December 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank Rose1080
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia P, Front Desk Manager at Wyndham Garden Playa Del Carmen, responded to this reviewResponded December 11, 2017

Dear guest,

Thank you for taking the time to give us your valuable comments. Our goal is your satisfaction, and provide memorable experiences as well.

Thank you to choose Wyndham Garden Playa del Carmen, we hope to see you soon!

Sincerely,

Cecilia Paredes
Front Desk Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 5, 2017

Certainly a great staying. Just one small issue with the lady serving hot food at the buffete, a bit rude

Date of stay: November 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank HECTOR M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia P, Front Desk Manager at Wyndham Garden Playa Del Carmen, responded to this reviewResponded December 7, 2017

Dear guest,

We thank you very much for the time you took to give us your comments, which are very important and help us in our processes of continuous improvement.

Our goal is your satisfaction, and provide memorable experiences as well.

Thank you to choose Wyndham Garden Playa del Carmen, we hope to see you soon!

Sincerely,

Cecilia Paredes
Front Desk Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 28, 2017

Edward and Marlene in the front desk were excellent at giving us tips on where to go advice on how to get fair prices on local activities. The hotel is in a great location since parks and cenotes were within 20-30 minutes. The ferry is walking distance with access to the beach and 5th avenue. We are decently coming back next year.

Date of stay: November 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank JuanJ_arevalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia P, Front Desk Manager at Wyndham Garden Playa Del Carmen, responded to this reviewResponded November 29, 2017

Dear Guest;

Thank you for taking the time to give us your valuable comments. We are pleased to know that we were able to meet your expectations about the services provided for our staff.

Our goal is your satisfaction, and provide memorable experiences as well.

Thank you to choose Wyndham Garden Playa del Carmen, we hope to see you soon!

Sincerely,

Cecilia Paredes
Front Desk Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 1, 2017 via mobile

Stayed at this hotel for 2 nights. Beds are comfortable, rooms are clean and all essential hotel amenities are included. 5min walk from 5th avenue in Playa. I didn't use the pool but It looked nice. Really convenient location if you are wanting to go visit xcaret or xplor (15 min drive). They have a restaurant, I only ate breakfast there but it was good with several options.

Date of stay: September 2017
Trip type: Travelled as a couple
Thank Adventurer729437
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 20, 2017

We were there only to rest! All day we would go out... but I was a great place to rest with all that things needed... the restaurant didn't have much variety but it was good (we were only there for breakfast) 10 min walk to the beach... staff really nice

Date of stay: August 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank analinetc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia P, Front Desk Manager at Wyndham Garden Playa Del Carmen, responded to this reviewResponded August 22, 2017

Dear Guest,

Thank you for taking the time to give us your valuable comments. Our goal is your satisfaction, and provide memorable experiences as well.

Thank you to choose Wyndham Garden Playa del Carmen, we hope to see you soon!

Sincerely,

Cecilia Paredes
Front Desk Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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