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“Awesome Rivera Mayan Location” 5 of 5 bubbles
Review of The Royal Haciendas All Suites Resort & Spa

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The Royal Haciendas All Suites Resort & Spa
Ranked #42 of 212 Hotels in Playa del Carmen
Certificate of Excellence
GreenLeadersGold level
Lewisville, Texas, United States
1 review
“Awesome Rivera Mayan Location”
5 of 5 bubbles Reviewed 24 February 2012

Facilities, staff, location of the Royal Haciendas combine to make this a perfect resort. Extremely clean, upscale amenities, restaurant is great. Beautiful beach, warm, friendly staff, and a close to everything location make this a wonderful home away from home.

Room Tip: Choose your room based on your sun preference.
See more room tips
  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KimberlyTfromDallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,211 reviews from our community

Traveller rating
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    773
    238
    85
    62
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (945)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Greek first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
IGH
Level Contributor
54 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 23 February 2012

This was our 6th year staying at the Royal Haciendas and we just love it. All the servers are so nice and friendly. The food is good and they have great drinks. This is not an all inclusive but we just love it. You get what you pay for. We stay in a villa with my in laws and our two daughters and there is more than enough room. They are clean and very well kept. We will continue coming back here. So much space around the pools, great access to the beach, short drive into downtown and many kid activities without it being overwhelming. A great market to get supplies, food and beverage. We went up to Canun and stayed at an all incusive the last two nights of our 2 week vacation and we were homesick for the Royal Hacienda. We love it!

  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Nikki H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Myers, Florida
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 20 February 2012

Wonderful resort great pools and beach. The two bedroom suite was very comfortable if you don't try and sleep on the Murphy beds in the living room. The Kitchen has everything you need and having a store on sight is a great convenience.(the price are high but not outrageous? Only real negative was it rained and the hot tubs weren't.

  • Stayed October 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank GilS859
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brick, New Jersey
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed 20 February 2012

I have been to Riviera Maya 9 times in the last 4 years. This was my first timeshare exchange. I really missed the convenience of my food and drinks being included. These resorts charge a lot of money for food and beverages. We had to go out to Playa Del Carmen for dinner every night and it was quite expensive not to mention a hassle after being in the sun all day. The Hotel was very pretty but the water at this resort was not the beautiful blue color you associate with Mexico. We traveled south to Akumal Beach which had pretty light blue water and my husband snorkeled with the Sea Turtles. Aside from a dead body laying on the beach it was quite nice. Some poor man had gone snorkeling and must have had a heart attack, he was covered up with a blanket but his feet were sticking out, it was a bit disturbing. Cancun had the same water, really blue and pretty. We did a day trip to Xplor. My first time zip lining and it was fun. I have traveled to Xelha and found that park much bigger and nicer than Xplor, but we still had fun at Xplor. I would prefer to come back and stay at an all inclusive. We did have alot of fun and enjoyed our adventures nightly down to Playa, just pricey. We also found the Royal Haciendas boring, nothing to do in the evening thank God we went to Playa at night. One great place for pizza in Playa was Bip Bip, right on the corner of 5th and the Royal resort, we ate their twice. Also, Madre Tierra was a great place to eat.

  • Stayed February 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank steelchick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 20 February 2012

We had heard not to travel to mexico, lots of our friends were concerned for us going. let me just say we never once felt unsafe or scared. we went into playa del carmen twice for dinner and to shop. The royal hacienda resort is a beautiful and unbelievably clean resort. the people were amazing the staff was amazing we had a fantastic time. We hope to go back spring break 2013 and take are two boys.

  • Stayed February 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank shalldog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Draper, Utah
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 19 February 2012

This was a great place. Very low key, but nice. It had two pools with swim-up bars, nice places to eat and a decent beach.

Room Tip: You can bring your own drinks to the pool instead of buying them at the bar. They don't care.
See more room tips
  • Stayed February 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HENDERSONVILLE
1 review
5 of 5 bubbles Reviewed 17 February 2012

Accomadations to the staff to the attractions make this a 5 star experience. The fact that there is something for everyone makes this a destination where you can't go wrong. We love it here so much that we will be coming back yearly for several years to get everything we want to do off of our bucket list. Thank you so much to The Royal Resorts and Thomas Moore travel for making our vacation one to remember.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RCLINT12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Royal Haciendas All Suites Resort & Spa

Property: The Royal Haciendas All Suites Resort & Spa
Address: Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Playa del Carmen
#31 Spa Hotel in Playa del Carmen
#31 Luxury Hotel in Playa del Carmen
#32 On the Beach Hotel in Playa del Carmen
#34 Romantic Hotel in Playa del Carmen
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Royal Haciendas All Suites Resort & Spa 4*
Number of rooms: 252
Official Description (provided by the hotel):
The Royal Haciendas(R) Just 10 minutes from Playa del Carmen, this enchanting beachfront resort has architecture and gardens inspired by the grand old haciendas of the Yucatan. Enjoy fine dining, activities and many other amenities with the REFINE All-Inclusive package. The Royal Haciendas(R) is proof that dreams come true. Imagine, the best in beachfront living quietly nestled within Riviera Maya's most prestigious oceanfront golf community. ... more   less 
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Also Known As:
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas Hotel
Royal Haciendas Playa Del Carmen
The Royal Haciendas All Suites Resort & Spa Riviera Maya/Playa Del Carmen, Mexico

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