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Reviews (382)
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All reviewsbeach clubrestaurants and shopsmamitas beachwasher dryergarden suitefull kitchendrinking water was providedtoaster ovenmega grocery storestaff was extremely helpfulexcellent locationshort blocksliving areathatched roofspacious roombeach towelsferry to cozumel
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Reviewed October 1, 2012

I chose RMS based on TA reviews & we are so glad we did as it exceeded our expectations. We are a family of 5 (including 2 kids aged 3 & 6) from Australia. We had started our holiday in the United States in early Sept 2012 & by the time we arrived in PDC for the last week of our holiday, RMS was a god send as we were over staying in hotels. The self contained condo's are like a luxury home away from home & great place to relax after a long day shopping/eating on 5th ave. Very clean beach accessible via Las Palapas, however kids were quite happy to use the onsite pool & spa!!! Cannot fault the entire team, especially Simona & Lisette who were more than happy to accommodate our requests & always with a smile. Grounds were always maintained beautifully & condo was serviced daily, which was a nice bonus. We were so sad to leave but very much looking forward to visiting again!!! We will only ever stay @ RMS.

  • Stayed: September 2012, travelled with family
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2  Thank CubaMata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RivieraMayaSuites, Director of Sales at Riviera Maya Suites, responded to this reviewResponded January 15, 2013

Dear Guest!
Thank you very much for your kind feedback. We are so glad to know that you enjoyed your experience overall, especially your kids!
Your detailed comment about our place will be a great guide for other future guest!
We hope to see you at Riviera Maya Suites again!
A lot of sunny greetings to you and your family!
Regards,
The Riviera Maya Rentals Team

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Reviewed August 23, 2012

We have had a very pleasent stay, a lot of space in the appartment, very clean.
Very nice and friendly people at the reception!
Perfect location, 2 min walk from the beach and 5th Avenue around the corner.
The perfect place for a stay in Playa.

  • Stayed: July 2012, travelled with family
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Thank Joke N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RivieraMayaSuites, Sales Manger at Riviera Maya Suites, responded to this reviewResponded September 2, 2012

Hola, Thanks a lot for your review, it's great to hear from our guests, that you enjoyed your stay at Riviera Maya Suites. If you ever come back to Playa, we would love to have you at our place.
A lot of sunny greetings from Playa to Netherlands,
Simona Hümme

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Reviewed August 6, 2012

The indeed spacious and luxory appartments are situated in green area at the beginning of 5th avenue, the street with lots of shops and nice restuarants. Staff is very friendly and supportive / pro-active. A/C works very well. Nice swimming pool.
Beach is at 2 minutes walking distance via Hotel Las Palapas; you can make free use of facilities of the Hotel on the beach.
Much better situated than large hotels outside Playa del Carmen.

Room Tip: - rooms with seeview are on the third floor
  • Stayed: July 2012, travelled with family
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3  Thank wjtjansen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RivieraMayaSuites, Director of Sales at Riviera Maya Suites, responded to this reviewResponded September 2, 2012

Greetings to The Netherlands! Thank´s for sharing your review. It's great to hear the feedback from our guests. We are glad to read you enjoyed your stay at Riviera Maya Suites and are sure others find it helpful and interesting to read your comment. Thanks for visiting Riviera Maya Suites. Hasta pronto, Simona Hümme and the Riviera Maya Rentals Team

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Reviewed August 5, 2012

My husband and I went July 2012 with our 8 year old twin girls and my mother. The 3 bedrooms were perfect, 2 with balcony and each with its own climate control and bathroom. The location is primo - close to everything (beach, restaurants, etc.) but on the quiet end of the street. The pool was great. We loved the giant balcony off the den with its 2 hammocks and table and chairs. The place was very clean, very large, well priced and very well located. Not sure what else you could ask for. The staff was extremely helpful answering any questions we had and providing recommendations when requested. If we went back we would likely stay again.

  • Stayed: July 2012, travelled with family
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2  Thank susanjb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RivieraMayaSuites, Director of Sales at Riviera Maya Suites, responded to this reviewResponded September 2, 2012

Dear Guest, thank you very much taking your time for writing this kind and detailed review. I am sure your comments will help other people to choose our place. We are looking forward wellcoming you back in the future!
Sunny greetings to Atlanta!
Simona Hümme and the Riviera Maya Rentals Team

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Reviewed June 18, 2012

Difficult to find if coming by car. Well located within the resort. Late arrivals arent dealt with particularly well and parking access was difficult. Grat rooms though, hammocks on balcony spacious clean airconditioned and well inventoried for self catering, excellent apartments.

Room Tip: Get the sea view (is quite far away). Great sized apartment type accomodation, inventory is huge though so be prepared to check all. Freindly staff, very quiet, easy beach access and shares the neighbouring resorts facilities which is useful.
  • Stayed: May 2012, travelled with family
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2  Thank Tim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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