In short, this is a nice hotel with a great beach, but it is on the pricey side compared to equivalent nearby options.
Location-wise, it is definitely on the best part of the Tulum beach, the beach front rooms have an amazing view, the hotel beach offers nice sun chairs and umbrellas, the breakfast included in the room price is totally fair, offering different choices and being served in the hotel restaurant with a great view, and the hotel staff are helpful and friendly and speak both English and Spanish. We had very nice dinner and some nice lunches at the hotel restaurant. We really appreciated the wifi availability, we could even connect to the wifi on the beach. Contrary to an eco-hotel we stayed at nearby, the rooms offer an electricity plug in the room, highly appreciated. For background information, this was the second hotel we stayed at in Tulum and we were here for 6 nights.
If you are considering staying at this hotel, you should know that many of the garden view rooms are located close to an electricity generator which makes an incredibly loud noise - anyone sensitive to sounds better stay in the rooms closer to the sea or to the hotel front desk (the noise warning applies to rooms 3-6 for sure, possibly also others). The rooms were spacious but a bit old, with no frills, which surprised us a bit considering the room prices. (The website says the rooms are for 3-4 people, but I wouldn’t recommend staying more than 2 adults in one room unless you are siblings or really close friends as there is only one room, and in the beach front rooms there is no door to the shower/wash basin area.) When it rained heavily one night, we woke up with large puddles of water in our beach front room, coming both from a leak in the ceiling/roof and from underneath the door frame because of the wind. Not problematic, but again, not quite expected at this price level. After the rainy/windy night I mentioned earlier, a lot of seaweed had been washed up on shore; during a walk along the beach we noted that many neighbouring hotels were removing it from their beaches, but the Hip Hotel only did something about it late on the second day.
All in all, we enjoyed our stay at this hotel very much, mostly because of the beautiful south Tulum beach, but I do think that the prices are a bit high for what is on offer, compared to nearby places.
(If you are reading other reviews, do note that the current owners, who also run the Ana y José hotel, have only had this place for around a year we understood from the manager, so any older reviews refer to the hotel under the former owners.)
- Official Description (provided by the hotel):
- With 22 rooms, our oceanfront hotel has a wide beach of white sand and crystalline sea, peaceful garden with palm trees, Restaurant-Bar oceanfront Mexican fusion cuisine - Gourmet, Lobby Lounge with Bar - Bar with free internet connection (WiFi), Free Parking, Bar Beach and highly trained staff will do everything to make your stay fabulous.Some days are blue and calm, the waters warm, delicious ... Some days are cloudy, with big storms, even when it seems that the ocean is going to devour the birth of a new day full of sun and heat.All rooms, located just steps from the beach, have a king size bed, some with sofa bed, ceiling fan, 24-hour electricity, closet, safe box, private bathroom with shower, screened windows and balconies or terrace with hammock. Spectacular beach of soft white sands and calm seas • reclining beach chairs with umbrellas, palapa • Beach bar with international drinks and cocktails • Beautiful gardens with palm trees on white sand • Restaurant - oceanfront outdoor terrace and panoramic view • Coffee-bar in the Lobby • Free parking • Free Internet access in the Lobby Cafe-Bar • Currency exchange at reception • Transfers to / from Cancun airport can be hired on reservation • Laundry on request • Medical service on request Other Amenities:Car rental on reservation Massages by appointment, hotel marketing by aliveunique ... more less
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- Also Known As:
- s And s Hip Hotel