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“Beautiful, but not what we thought it would be : (”

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Green Tulum Cabanas & Gardens
Ranked #71 of 89 Tulum B&B and Inns
Reviewed 25 April 2012

Green Tulum where to start... First on the internet they lead you to believe they are on the beach, but they are not even close. That was disappointing but the place was super cute very earthy and rustic exactly what I like but, the rooms were a little on the dark side and could have been clean much better ( I won't go into detail about the lack of cleanliness)
The room are also super close to each other, I woke up to the people beside our little room looking at us sleeping naked (fun times), but that is not the worst.
I had been going non stop for days and wanted to relax thinking I would sleep in to at least 8 or 9 am but that was impossible as there is a lumber yard right next door cutting wood from about 7.30am on not relaxing at all! It's like having a leaf blower going off beside your room and you never know when of if it will stop! Terrible!!!
Now for the kicker! When I went for the "free" breakfast in the morning the orange juice was Tang (powdered orange juice) and instead of some pastries or toast they had frosted flakes and a big tv going which I found to be a big disappointment, I mean we were in Mexico fresh fruit is bountiful, use it!
Now apart from all that when we arrived we were greeted by the owner who smelled of alcohol and although we spoke in Spanish he spoke to us in english, he told us he didn't speak spanish and when we asked him where he was from he said Texas but the guy was obviously Mexican and 5 minutes later was quite fluent in Spanish,and said he was from Mexico... what's up with that kind of behavior it all left us with a bad impression, and it really is too bad because the place it's self is quite beautiful!
Note to the owner if you are reading this, don't drink and then take care of clients makes a really bad impression.Your place was beautiful but loud because of the lumber yard and we got a super weird vibe from you when we came but next day upon check out you seemed very nice, too bad that wasn't our first impression.

  • Stayed: April 2012, travelled as a couple
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2  Thank Bridgette2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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42 - 48 of 156 reviews

Reviewed 13 March 2012

Green Tulum is off the beaten path. The hotel is lovely, lovely, lovely. It is very quaint; the rooms are special with wooden shutters and very special headboards. The vegetation surrounding the rooms is jungly and lovely and the pool is quite attractive. They cook you the breakfast of your choice and the common areas are again lovely. There is a little bar with swings and we cannot recommend this hotel enough. The only downside (if you consider it that) is that it is not in the middle of everything. However, if what you want to do is relax somewhere, this is a great place to do that.

  • Stayed: January 2012, travelled with family
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Thank Laurie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2012

Beautiful little place just off the edge of downtown Tulum.
It's off there main road and in it's own little jungle, with fantastic round cabins.
In the middle is a very cooling pool, bar and breakfast room.
They have great little touches like their own organic soap and have a nice eco friendly vibe.
They have a decent Breakfast buffet in the mornings.
Bikes are available for hire as well.

The only downside is it's just beyond the street lights at the end of town so if you walk home at night there is about 200meters in the dark.

  • Stayed: February 2012, travelled solo
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Thank stretcharm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2012

Nice and clean hotel! Rooms are good surrounded by gardens. Smoking free hotel and dont expect a TV and a fridge in your room! Little down side if you dont drive a car the town is about 20 minutes walk... And very dark at night! The beach is a 15 minutes car ride away. Breakfast very basic! But in general i liked it!

  • Stayed: February 2012
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Thank 22vince22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 February 2012

Give this place a miss! On arrival, having had to wait 10mins for someone to come to the reception to check us in, I lit a cigarette outside in the car park. The manager arrived shouting and yelling at me to get off the property! It turned out that the whole space was smoke free including the car park!
They had no idea we were coming even though we had confirmation of our booking with us, and that was Christmas eve! It took so long to check in I had 3 smokes outside on the dirt track while the incompetent manager flapped about inside!
It's a very long walk to the center of Tulum from here and you'll pass a couple of very dodgy prostitute bars just around the corner from "Green Tulum" which are frequented by the hundreds of truckers which pass by its door, changing down gears as they come to a halt!
The huts are expensive for what you get, riddled with mosquitoes, and incredibly noisy at night from trucks and neighbours playing loud music!
Having had no sleep I went outside "on the road" for a smoke before breakfast. The manager followed me out and shouted at me to go inside for my breakfast! That was when I decided to skip breakfast, hail a taxi, and get out of this dump! Check out took a further 15 mins. The credit card machine didn't work apparently so I had to pay in cash, and since then have found they charged my card US$390 also! ( I'm still waiting to be reimbursed!)
Tulum is great though, so visit it BUT stay somewhere else!

Room Tip: ear plugs a must!
  • Stayed: December 2011, travelled as a couple
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2  Thank Michael R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2012

We booked this on internet and photos looked fine. Actually it was dreadful. There was nobody at reception, they were confused and eventually showed us to a cabana which was at best rustic but cleaning was suspect (mirror dirty is a good indicator) Bed was clean and comfortable but a plastic sheet covered the mosquito net. The sink had cold water only, shower was lukewarm. We found the noise at night intolerable due to trucks accelerating away from the last speed hump in town and the 24hr gas station nearby. Staff were just not interested and lacked motivation.

Room Tip: If you stay here asked for a cabana away from the road!
  • Stayed: January 2012, travelled as a couple
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1  Thank Richlar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2012

This wasn't for us but it will suit lots of people. The positives: it's v charming, green, staff is willing, there's parking. Minuses: 'green' means cabanas are v open so bugs and mosquitoes are possible. Hot water wasnt regular and bathrooms are basic. 10minutes by car to beach. Proximity to road means you hear traffic.

  • Stayed: December 2011
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Thank msp4017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Green Tulum Cabanas & Gardens

Address: Calle Coba Lote 4 | MZA 37 esquina Puerto Morelos, Tulum 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #71 of 89 B&Bs / Inns in Tulum
Price Range: $43 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Green Tulum Cabanas & Gardens 3*
Number of rooms: 26
Official Description (provided by the hotel):
Born from the green of its surroundings and the authenticity of its structures. Green- Tulum Cabanas& Gardens, in the heart of Tulum, the last virgin stretch in the Riviera Maya. The hotel has 13 artisan cabanas with two floors, a total of 26 rooms. The surroundings are unbeatable, a natural paradise of flora and fauna, with secret nooks were one can devour a book, chat by candle light or simply close your eyes....and feel the Mayan magnetism. The swimming pool makes the hot sunny days a desired element, in order to dive into the cool water, take a "siesta" in one of the sun beds and ask for a cocktail at dusk. ... more   less 
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Also Known As:
Green Tulum Cabanas & Gardens Hotel Tulum
Green Tulum Cabanas And Gardens

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