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Reviewed June 20, 2018 via mobile

Thur resort itself is beautiful--clean, lovely service, and ocean front. Great place with some considerations.

The all-inclusive does not include alcohol, and their pricing for alcohol is expensive! Food is good at the fancy restaurant (note they have a dress code) and at the pool restaurant. If you're planning on parking it at the resort and not venturing off, all-inclusive is worth it. We are traveling with multiple families and kids, so in our case it's worth it to not leave to find a place to eat with all the kiddos.

The beach in front is short, meaning not a ton of room to play between water and hotel. It's walkable but not so much swimmable. Water is cold!

Overall a nice place, but do note the cons before you book.

Stayed: June 2018, travelled with family
1  Thank CD13_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Douglas D, General Manager at Villa La Estancia Beach Resort & Spa Los Cabos, responded to this reviewResponded June 20, 2018

Dear CD13_13,

Thank you for taking the time to share your comments with us and for trusting us with your vacation.

I am sorry that on this occasion we apparently did not provide the experience that you and your family expected. It is very important for us to know the areas that we need to improve. You may rest assured that your comments about ocean water temperature, alcohol and beach width will be taken into consideration and that we will do what is possible to improve. To be fair, Tropical Storm Bud did wash away some of the sand from the local beaches last week, though we fortunately were not too affected by it.

Please contact me directly when planning to stay with us again so that I may help you with your reservation. It would be an honor to have the opportunity to host you again.

Kind regards,
Douglas Dodge
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 19, 2018 via mobile

Beautiful resort. Peaceful in an otherwise busy vacation destination. Staff is wonderful and attends to every need. Ideally located a modest walking distance to the busy places in town yet far enough away to experience peace and quiet. First class resort

Stayed: April 2018, travelled with family
Thank Kevin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Douglas D, General Manager at Villa La Estancia Beach Resort & Spa Los Cabos, responded to this reviewResponded June 19, 2018

Dear Kevin D,

Thank you providing us the opportunity of hosting you at Villa La Estancia and for taking the time to share your experience with us.

I am pleased to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay. Your comments inspire us to keep making our guests' satisfaction possible.

It will be an honor for Villa La Estancia to have you back and offer you our sincere hospitality on your next visit.

Kind regards,

Douglas Dodge
General Manager
Villa La Estancia Beach Resort & Spa Los Cabos

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 19, 2018

this was our 7th visit to La Estancia and it just continues to get better each time. From the excellent service (thank you especially Tere and Aura!) to the wonderful accommodations, staying at La Estancia is heavenly. The proximity to the downtown area and the choices of restaurant both on an off property make it so easy to delight everyone from the easy going to the pickiest foodie. While we mainly relaxed on this trip (try the spa and ask for Beth!) - in the past we have taken advantage of many excursion from glass bottom boat rides, buggy rides and jet skiing. It is simply a wonderful place to enjoy a perfect vacation.

Stayed: June 2018
Thank todd G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Douglas D, General Manager at Villa La Estancia Beach Resort & Spa Los Cabos, responded to this reviewResponded June 19, 2018

Dear todd G,

Thank you for expressing your great satisfaction with Villa La Estancia and for sharing the details of your stay with us.

I am very glad to learn that our team has contributed greatly to making your stay memorable. We are committed to offering outstanding service. I am thankful for your kind words which I will personally share with Tere, Aura and Beth.

On behalf of our Villa La Estancia team, we look forward to your next visit!

Kind regards,

Douglas Dodge
General Manager
Villa La Estancia Beach Resort & Spa Los Cabos

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 15, 2018

We have been visiting Villa La Estancia for over 5 years now. The grounds are impeccable and the employees are friendly, efficient and wonderful! Tere and Aura at the Pool Consierge are amazing! Always a friendly smile and courteous service. The pool is spotless and impeccably maintained. The hotel staff including the first greeters when we arrive are always full of hospitality and smiles and so welcoming!!! We love the Villa La Estancia!!! This is not a time share but a nice quiet family resort next to a fun time share and hotel!

Room Tip: Ground floor is best for access to the pool...upper floors are best for view of the arch.
  • Stayed: May 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Vendovi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Douglas D, General Manager at Villa La Estancia Beach Resort & Spa Los Cabos, responded to this reviewResponded June 15, 2018

Dear Vendovi

Thank you for expressing your great satisfaction with Villa La Estancia and for sharing the details of your stay with us.

I am very glad to learn that our team has contributed greatly to making your stay memorable. We are committed to offering outstanding service. I am thankful for your kind words which I will personally share with Tere and Aura.

On behalf of our Villa La Estancia team, we look forward to your next visit!

Kind regards,

Douglas Dodge
General Manager
Villa La Estancia Beach Resort & Spa Los Cabos

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 12, 2018

We rented on VRBO. The property is great. Prime beachfront location overlooking arches. La Casona restaurant was pricey but good. I do recommend the property for anyone looking for a low-key resort with a nice pool. We did have a run-in with one staff member on a power trip. His name was Nelson and he was on us about a small speaker at the pool, drinks in the jacuzzi and any possible infraction he could name. He was quick to threaten us with a warning letter and went as far as turning our speaker off. There may have been 15 people in the entire pool. We weren't bothering anybody.

There are ways to address people if they are not abiding by some HOA rules but the way Nelson handled it was not the way to do it.

  • Stayed: June 2018, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank joshmexico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Douglas D, General Manager at Villa La Estancia Beach Resort & Spa Los Cabos, responded to this reviewResponded June 12, 2018

Dear Joshmexico,

Thank you for taking the time to share your comments with us and for trusting us with your vacation. I apologize for the experience that you described. It is very important for us to know the areas that we need to improve.

Please contact me directly when planning to stay with us again so that I may help you with your reservation. It would be an honor to have the opportunity to host you again and show you the improvements we have made.

Kind regards,

Douglas Dodge
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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