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“Stay in the Ridge”

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Playa Grande Resort
Ranked #15 of 70 Hotels in Cabo San Lucas
Certificate of Excellence
Austin, Texas
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Stay in the Ridge”
Reviewed 20 February 2012

After a prior booking at the Playa Grande Resort, this time a suite in the Ridge portion was booked for my six nights in Cabo. The accommodations and solitude of the mountaintop Ridge pools and bar was outstanding. In stark contrast to the units below, pools here were uncrowded, tranquil, and blessed with infinity pool views of harbor and breaching whales offshore in the Pacific. Service at the Ridge pool side was completely superior in all aspects compared to experiences below in the main pool and bars. While advertised as an adults only pool, there is a lower Ridge pool that was utilized by screaming kids on a water slide that requires them to come to the upper level to board the slide. Not a problem but be prepared.

The suite faced the marina with a world class view of the yachts and activity. Furnishings were top notch, with copious stone and marble throughout the unit. Housekeeping was surgical and meticulous, with turndown service. The TVs need an update though there was a small iPod docking clock radio. Below the suite was a restaurant with an extremely loud air-conditioning and ventilation blower, so loud that patio conversation was difficult and even disturbing inside the suite with doors closed. However this issue is not constant and limited to a few lower units facing the marina.

Room Tip: Simply book a suite as high up in the Ridge portion of Playa Grande.
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  • Stayed January 2012, travelled solo
    • Value
    • Location
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Helpful?
Thank Kabrito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RolandBernardG, General Manager at Playa Grande Resort, responded to this review, 22 February 2012
Dear Guests from Austin, Texas :

We thank you very much for your lovely comments and for choosing The Ridge at Playa Grande Resort & Grand Spa in Cabo San Lucas.
We are glad that your experience with us was a very pleasant one and we hope that we can be of service to you again soon.
Again thank you for your kindness in taking the time to send us your comments that I will share with pleasure with all our staff.
Wishing you a world of happiness we all send you our best regards.
Sincerely yours.
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English first
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 February 2012

Cabo itself is beautiful, walk across the sandy beaches and enjoy wonderful activities such as walking along the beaches, swimming with dolphins, etc. But the best part was the resort we stayed at: playa grande. Beautiful pools, palm trees, swim in bar, buffets, mariachi bands, aka paradise.
Lovely place

  • Stayed March 2011
    • Value
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    • Rooms
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    • Service
Helpful?
1 Thank marie78970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RolandBernardG, General Manager at Playa Grande Resort, responded to this review, 22 February 2012
Dear Mary:

We thank you very much for your lovely comment “Best vacation I have ever had!”

Come back anytime to visit us, we will be very pleased to serve you again and fulfill your expectations!
We are glad that your experience with us was a very pleasant one and we hope that we can be of service to you again soon.
Again thank you for your kindness in taking the time to send us your comments that I will share with pleasure with all our staff.
Hoping to see you soon we all send you our best regards.
Sincerely yours.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Poulsbo, Washington
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 19 February 2012

We spent a week at the wonderful Playa Grande in Cabo San Lucas. The resort is beautiful, the staff is friendly and accomodating, and it's a close walk to the Cabo marina for shopping, dining, excursions, and just plain fun.
We enjoyed a Mexican Fiesta at the resort. The activites for adults and kids were plentiful and the food and ambiance were top notch. The pools are beautiful and the grounds are immaculate.
The Playa Grande is a jewel of a resort if you're planning on Cabo this year.

Room Tip: All the rooms have a Pacific Ocean view, but the higher floors are the best. We stayed on the 3rd f...
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  • Stayed January 2012, travelled as a couple
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    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wayne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RolandBernardG, General Manager at Playa Grande Resort, responded to this review, 22 February 2012
Dear Wayne:

Thank you for choosing Playa Grande Resort & Grand Spa for your recent stay.

We are glad that your experience during your stay with us was a pleasant one and that you had a great time!

We sincerely appreciate your comment “Excellent vacation destination in Cabo”

For the whole team It was truly our pleasure to serve you.

As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied costumer.

Again thank you for your kindness in taking the time to make some comments regarding your recent stay.

Hoping to see you again soon we all send you our best regards from Playa Grande and Sunny Cabo San Lucas.

Sincerely yours,
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San Diego, California
Level 5 Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 18 February 2012

Mt date and I booked this spa experience at Playa Grande prior to our five day cruise to Cabo San Lucas, Mexico aboard the Carnival Spirit.

The resort is located directly west of the marina terminal where you disembark for your day in Cabo, and is an easy walk up to the main entrance to the hotel. No need for a taxi just ask anyone where the Playa Grande Hotel is located and they will point you in the right direction. (Dont confuse Playa Grande (which means Big Beach) without mentioning the hotel as you may be directed in the opposite direction about 25 minutes away.)

This spa experience was recommended by a friend so we opted to book the Valentines Special which included a private salt water spa/pool experience with a beautiful infinity edge and peek view of the ocean and rustic mountainous design. From there to our tranquility room with it's sounds of water splashing from the indoor water features, low lighting, and comftorable lounges with hot teas, juices or a tint clear green water (possible agave cactus), which I opted for and I am sure had some redeeming qualities.

After the staff allowed for our sufficient time to decompress and get into the whole relaxsation vibe we were brought to a double massage room, which was gorgeous. In the center of the room was a wall water feature and a pond with steps across to our massage tables. I had the best swedish and mini facial massage it was very relaxing and soothing, truly a very nice experience.

Go to the hotel website to book this spa as it is not offerred by the cruise line and arrive early to enjoy the private spa/pool prior to your . It is great for a couples day together in Cabo San Lucas, Mexico.

Room Tip: We did not stay at the hotel but from what I could see everything is beautiful here so I'm confi...
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank Greg L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RolandBernardG, General Manager at Playa Grande Resort, responded to this review, 22 February 2012
Dear John:

We thank you very much for your lovely comment “Entertainment Staff very good!”

Come back anytime to visit us with all your friends and family, we will be very pleased to serve you again and fulfill your expectations! Just let us know when!
We are glad that your experience with us was a very pleasant one and we hope that we can be of service to you again soon.
Again thank you for your kindness in taking the time to send us your comments that I will share with pleasure with all our activities staff and especially with Miriam Martin, Cristina Cabrera and Rodrigo.
Wishing you a world of happiness we all send you our best regards.
Sincerely yours.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manteo, North Carolina
1 review
Reviewed 18 February 2012

The entertainment and activities staff was great, especially Miriam Martin, Cristina Cabrera and Rodrigo (don't know his last name). These people were extremely friendly and helpful and made us feel like we were home. We were guest from Jan 14, 2012 to Feb 4, 2012 and enjoyed every minute.
Sincerely
Patricia Viering

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RolandBernardG, General Manager at Playa Grande Resort, responded to this review, 23 February 2012
Dear Guests from Manteo, North Carolina:

We thank you very much for your lovely comment “Entertainment Staff very good!”
We are glad that your experience with us was a very pleasant one and we hope that we can be of service to you again soon.
Again thank you for your kindness in taking the time to send us your comments that I will share with pleasure with all our staff activities staff and especially with Miriam Martin, Cristina Cabrera and Rodrigo.
Wishing you a world of happiness we all send you our best regards.
Sincerely yours.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 February 2012

Our Playa Grande wedding was spectacular! Our wedding coordinator Rosaura Carrillo was even more outstanding with setting up our wedding via email and a few phone calls. The resort is stunningly beautiful and seemed to be the nicest resort in Cabo. Our wedding package was top notch and everything that we had hoped for in a dream destination wedding. Our wedding party took a Carnival cruise down to Cabo and everyone walked to the Playa Grande Resort from the docks. Our wedding was well taken care of with a superstar wedding coordinator like Rosaura. The Spa took extra special care of the bridesmaids and of coarse my beautiful bride. I would highly recommend this resort for those looking for peace and quiet within walking distance from all the fun that is Cabo.

The food for our reception was outstanding. We ordered meat on mashed potatoes for our reception as the main coarse and all of our guests were very pleased. The service was super friendly and seemed very willing to accommodate our wedding guests with any requests.

This is mostly a wedding review but a few of our guests did stay at the Playa Grande and had awesome things to say about it. The service was extra friendly and the staffs English speaking skills were excellent!

This resort deserves a 5/5 without any second thoughts. We definitely will be coming back next year for our first anniversary.

  • Stayed February 2012, travelled with family
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank Tony Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RolandBernardG, General Manager at Playa Grande Resort, responded to this review, 18 February 2012
Dear Tony:

Thank you for choosing Playa Grande Resort & Grand Spa for your recent stay with us!

We are glad that your experience with us was a pleasant one and we all thank you so much for your nice comments "This resort deserves a 5/5 without any second thoughts. We definitely will be coming back next year for our first anniversary concerning your wedding at The Playa Grande.

So please let us know in advance to make the arrangements for your future stay to celebrate you first wedding anniversary!

As you may know in order to maintain the high standards of service and excellence for which we strive, it is very important for us to listen to every guest and owner.

Again thank you for your kindness in taking the time to send us your comments that I will share with pleasure with our staff and especially with Rosaura your wedding Coordinator, the people at the Spa and everyone involved to make this event a memorable one!

Hoping to see you again soon we all send you our warm regards and best wishes from Playa Grande!

Sincerely yours,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lubbock, Texas
Level 6 Contributor
76 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 15 February 2012

This was our second time at Playa Grande. My husband and I met my parents there for a week. We had booked 2, 1-bedroom units via my parents timeshare points on RCI. When we got there we asked to be placed near each other but this wasn't an option. They upgraded us (for free) to a two bedroom penthouse in the Ridges area. It was huge! We have a giant balcony that overlooked the marina (would have liked the ocean side but i wasn't going to be picky). The Ridges area is really nice, up and away from the party atmosphere below. It was quiet and relaxing (although it did get semi-loud some nights, not terrible, but you could hear happenings from the street). The infinity pool is amazing; great views of the ocean.

Staff: all very friendly and helpful with the exception of the business center people -- they were rude and condescending. Oh, and a pair of my sunglasses were missing from the room. Not sure if they walked away with someone on the cleaning staff? they were knockoffs so it wasn't that big of a deal.

Food/drinks: good. It is a no cash resort so everything just goes to the room. The 2-for-1 drink and sushi specials were a great deal. The fish tacos are really good. In my opinion the actual restaurants (as opposed to the pool-side service) are over priced.

Access: Since we were on the Ridges it is a bit of a walk to the front lobby and then to the street. There is a street-side access near Galleon restaurant, but for some reason it is only open noon-midnight. Not sure if they are trying to get you to eat there for breakfast? that was sorta annoying.

All in all it was a great condo and we really enjoyed our time there. Room was excellent. First time I've ever had a comfy bed in Mexico. We stayed down in building O last time and I think I like the Ridges better.

Room Tip: If you stay in the Ridges try to get a corner room that has both marina and ocean views. We were 324...
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  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank brebear3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RolandBernardG, General Manager at Playa Grande Resort, responded to this review, 16 February 2012
Dear Guests from Riverside, CA:

Thank you for choosing The Ridge at Playa Grande Resort & Grand Spa for your recent stay.

We are glad that your experience with us was a pleasant and we thank you very much for your nice comment “Really Nice Resort -- Spacious Rooms”

It was truly our pleasure to serve you. In order to maintain the high standards of service excellence for which we strive, it is very important to listen to every client.

As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied costumer.

Again thank you for your kindness in taking the time to make some comments regarding your recent stay.

Wishing you a world of happiness we all send you our best regards form Cabo San Lucas,

Sincerely yours,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Playa Grande Resort

Property: Playa Grande Resort
Address: Playa Grande 1, Cabo San Lucas 23450, Mexico
Phone Number:
Region: Mexico > Baja California > Baja California Sur > Los Cabos > Cabo San Lucas
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotel in Cabo San Lucas
#8 Business Hotel in Cabo San Lucas
#12 On the Beach Hotel in Cabo San Lucas
#12 Luxury Hotel in Cabo San Lucas
#13 Family Hotel in Cabo San Lucas
#14 Romantic Hotel in Cabo San Lucas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Playa Grande Resort 4*
Number of rooms: 260
Official Description (provided by the hotel):
Located on Baja California's most exclusive and private Beach, along the Pacific Ocean side and a few steps from the Land's End and the famous natural arch, this charming, Mexican hacienda style all suite resort sits on eight acres of beach, only a few steps from the sparkling Pacific Ocean and a few minutes’ walking to downtown Cabo. This is a dramatic setting to relax and enjoy your dream vacation under the sun. If it’s shopping, fine dining and nightlife you’re looking for, downtown Cabo San Lucas is just a short stroll away. And if you’d really like to reward yourself, the world class Grand Spa will be waiting with a full range of luxuries that will nurture your body and soul. The Playa Grande Resort features all suites with private balconies, kitchens or kitchenettes, and distinctive touches such as marble floors, granite counter tops and hand crafted furniture and decor. ... more   less 
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Also Known As:
Playa Grande Hotel Cabo San Lucas
Playa Grande Cabo San Lucas
Playa Grande Resort Cabo San Lucas, Los Cabos

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