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Hacienda Encantada Resort & Residences
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Reviews (3,595)
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3,190 - 3,195 of 3,595 reviews
Reviewed 9 March 2012

My boyfriend and I bought a Living Social deal to come here for a 4 night stay. It was absolutely wonderful. The staff are just lovely, so kind and helpful. The views are incredible, and it was great eating breakfast every morning at Las Marias with that view of the ocean and Land's End. I read complaints from people before our trip about how they were placed in Phase Two of the resort with "views of the construction" and how unhappy they were about that, and to them I say... they're being ridiculous. We were in Phase Two and yes, when you're walking from the elevator to your room you can see that they are planning construction of a Phase Three behind the tall, lovely, vine covered wall that separates the resort from the desert behind it. But its not a big deal, and our actual balcony view overlooked the gorgeous courtyard, pool, and a bit of the ocean. We were very happy with it. Also, its a drive away from the Marina where all the 'action' is, but they have a shuttle that take you there and it wasn't a problem for us either. We much preferred staying at the calm and relaxing Hacienda Encantada and taking the shuttle than staying near the crazy and loud and exciting marina.

  • Stayed: March 2012, travelled as a couple
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Thank Paulina G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2012

We just got back from a month long stay at Hacienda Encantada and can't wait to get back. The resort itself is beautiful and very clean. The grounds are immaculate and the view is priceless. I always feel totally safe and secure at the resort and the surrounding area. The above mentioned are must have criteria for us to consider staying at a resort but what makes this place special are the people that work there. Fernan, the activities director, is absolutely wonderful. He is always upbeat and smiling and greets everyone as if they are his friends. Really knows how to get everyone involved and having fun. Now as for the bus boys an cart drivers I can't say enough. What a great group of guys. Victor, Francisco, Paul, Allen and on and on. From the front desk people, the wait staff, and the sales people they were all great. Thanks so much for a great time.

Room Tip: higher rooms best view.
  • Stayed: February 2012, travelled as a couple
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1  Thank Patricia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HaciendaEncantada, Guest Relations Manager at Hacienda Encantada Resort & Residences, responded to this reviewResponded 9 March 2012

We would like to thank you for sharing your comments about your experience during your recent stay. It is with great pleasure that we have read your report filled with such valuable feedback and we would like to thank you for your high rating.
Hopefully you will be able to come back soon.

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2012

We recently returned from a fabulous week in Cabo staying at the Hacienda Encantada.
The resort is beautiful, rooms are huge and so clean! The staff are amazing... all of them seem so happy and are so willing to help in any way. I enjoyed Fernan's cooking class....we were able to park free in the sister-location at Marian Fiesta when we went down to the Marina. Cabo is so totally safe-- if anyone has worries about visiting Mexico, just "Don't Worry, Be Happy" in Cabo... it is paradise.

  • Stayed: February 2012, travelled as a couple
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Thank happytraveler66_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HaciendaEncantada, Guest Relations Manager at Hacienda Encantada Resort & Residences, responded to this reviewResponded 9 March 2012

Thank you for your nice comments, our mission is tu fullfill your expectations. We hope to see you soon.
Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2012

The tranquility, service and rooms are amazing, the view is priceless, stayed with friends in December and it was so quiet and peaceful at the pool... Heading back next month....I highly recommend this if you are looking for one of the best vacations ever

Room Tip: Both rooms (2 bedroom and Junior suites) had an amazing view and were quiet. I would prefer the suite closer to the beach next time
  • Stayed: December 2011, travelled as a couple
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Thank rtb12312004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 March 2012

Super clean. Good service. A bit boring and remote. But nice amenities with spa, , hot tubs, pool, bars. Didn't seem crowded even though at full capacity. One thing that's true here just like elsewhere in Mexico....they are bureaucratic and have lots of silly rules. But nobody is empowered to make a decision outside the norm. Constantly being told "that's the rules mam, I cannot help you". Frustrating!

  • Stayed: February 2012
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1  Thank Hard2Please4Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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