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6 - 11 of 884 reviews
Reviewed October 12, 2018

We stayed over the weekend and the overall quality and assistance were really good. The hotel installations are high quality and the location is really good!

Thanks Fiesta Americana team for the great experience!

Room tip: all rooms are really good
Date of stay: September 2018
Trip type: Travelled with family
Thank vallonerj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuillermoS1806, Director General at Grand Fiesta Americana Puebla Angelopolis, responded to this reviewResponded October 13, 2018

Dear Mr. Alessandro,

Thank you for sharing your experience with us, which is very important for the continuous improvement. I will transmit your comments to our staff.

It would be a pleasure to welcome you back soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 16, 2018

The hotel is located right in the middle of the modern district in the city. Walking distance for the best shopping malls and access to the highway. Although it is new and modern some of the “outstanding customer service “ details are missing, doing things for the guest just because you can and without asking for extra money is always what makes a real 5 star experience

Date of stay: September 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank frojasfranco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuillermoS1806, Director General at Grand Fiesta Americana Puebla Angelopolis, responded to this reviewResponded September 17, 2018

Dear Mr. Rojas,

Thanks for sharing your comments with us, which help us to improve, in relation to the service I have transmitted your comments to the Guest Service Manager to correct it.

It would be a pleasure to welcome you back soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 12, 2018 via mobile

This hotel is grand and new. Its across the street from “La Estella” Ferris wheel and a new mall. My family of 4 stayed one night then switched to a hotel in the heart of the city.
We paid for a club level room and enjoyed the morning and evening appetizers and drinks. But it was not what we wanted out of our first trip to beautiful historic Puebla.

Date of stay: July 2018
Trip type: Travelled with family
Thank flaura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuillermoS1806, Director General at Grand Fiesta Americana Puebla Angelopolis, responded to this reviewResponded September 14, 2018

Dear Miss Flaura

First of all, thanks for sharing your comments with us.

It would be a pleasure to welcome you back soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 6, 2018 via mobile

This is a very new hotel with a great location between two malls with all types of store and restaurants. Very clean in all areas. Great service all around. Very good breakfast buffet. An amazing rooftop bar to hang after a long work day.

Date of stay: September 2018
Trip type: Travelled on business
Thank 833jurgenp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuillermoS1806, Director General at Grand Fiesta Americana Puebla Angelopolis, responded to this reviewResponded September 8, 2018

Dear Mr. Jurgen

Thank you for your comments which are very important for us.

It would be a pleasure to welcome you back soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 19, 2018 via mobile

Came to Puebla with my wife for a Wedding and stayed 3 nights. Initially chose the hotel because it was close to the wedding venue. The Grand Fiesta Americana exceeded our expectations. We got a room in the executive floor and had access to breakfast buffet and afternoon drinks / hors d'oeuvres. The room was modern, the bed was very comfortable and the hotel’s staff was very attentive to our every need. Booked through Expedia for less than $100/night.
There are two shopping malls across the street with everything you may need: gourmet supermarket (City Market), department store (Liverpool), Bed, Bath & Beyond, Best Buy, Starbucks, many shops, boutiques and plenty of restaurants. The location can’t be beat.
If you want to go to go to the old town of Puebla you can get Uber rides that will get you there and to sightseeing sites cheaply and quickly.
We enjoyed our stay at Grand Fiesta Americana and highly recommend it.

Date of stay: August 2018
Trip type: Travelled with friends
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guillermo S, Director General at Grand Fiesta Americana Puebla Angelopolis, responded to this reviewResponded August 22, 2018

Dear Mr. David

Thanks for sharing your experience with us, which are very important for the continuous improvement.

It would be a pleasure to welcome you back soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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