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Reviewed October 22, 2016

we were 5 (3 cildren) in 4 beds room. Little crowded but since we arrived at 19:00 and lefr at 9:00 the next day it was OK.
The breakfast is avarage, free coffee and tea all day, the rooms are clean.
the hotel is 20 minutes walking from Estella de Puebla (the big wheel). lots of resturants around for dinner. the staff was very helpfull.

Room tip: Ask room with a view to Estrella de puebla
Date of stay: October 2016
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank segevh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 23, 2016

The hotel, rooms and all facilities are very clean and functional. The room is smaller than most, but big enough for one person ona business trip. The complimentary breakfast had at least two hot options, cold cuts, cereals and fruit. Orange juice and the usual hot beverages.

It's comfortable enough. And I will stay there again.

Date of stay: September 2016
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Isa J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 8, 2016

The hotel is located in the Angelopolis area of town so it is convenient to restaurants, shopping, movie theaters, etc. A grocery store is across the parking lot and there are multiple restaurants that share the parking lot (Brazilian steakhouse, Peter Piper Pizza and a local place). Rooms are clean and front desk staff are nice.They offer a variety of room set-ups but I can tell you about the master suite and regular suite rooms since I have stayed in both on this stay. However, you should know that all suites are on the side of the building that faces a night club that goes until at least 2 in the morning. You can feel the bass beat from your bed and hear the patrons singing along to the music...sigh. Opt for a different style of room if that won't work for you. So, more about the 2 types of suites...The master suite is not even advertised on their website but it is available by request-It includes 2 rooms- the bedroom has a pull-out sofa and king bed. The second room has a small kitchen with a full size fridge, microwave, blender, toaster, stovetop, etc. and another sofa (pull-out?), tv and coffee table. The regular suite is just one bedroom with a double bed and a pull-out sofa but does have a kitchenette area-dorm fridge, microwave, coffee maker and sink, as well as a bistro table w/2 chairs and a built in desk area. Also, be aware that the "free shuttle" they provide is not necessarily dependable (someone can hire it out for the day and then you are on your own). Also, the shuttle will only drop you off someplace close-They will not return to pick you up. All rooms have free wi-fi and it was pretty dependable during my stay.

Date of stay: July 2016
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank Lisa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 14, 2015

Not a huge fan of the Hilton Express Concept but this place is awesome - very new and modern. Rooms are great with good views of the Volcano. No restaurant and only a makeshift bar but still very accommodating. as long they keep their prices reasonable I will keep going!

Room tip: plan your emails outside of the hotel
Date of stay: August 2015
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank keith k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 30, 2013

Good hotel but nothing special. If you want a decent clean room at a good price then this hotel fits the bill.
Great view of the volcano.
I have nothing bad to say just don't expect luxury accommodations.

Date of stay: November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
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Thank Mchurch1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marlen C, Guest Relations Manager at City Express Puebla Angelopolis, responded to this reviewResponded December 9, 2013

Dear Guest

Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express Puebla did with your expectatives of comfort and service and make you very comfortable

Looking foward for your next visit soon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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