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Reviewed May 31, 2018

Reserved a family suite due to travelling with 11 Year old daughter! The room was very spacious with King Size bed & Queen Sofa Bed. The sofa bed was comfortable considering the thoughts of having 3 nights sleeping on it. Suite was equipped with Microwave & Refrigerator, although the downside was there where only paper cups, plates & plastic utensils! Also there was no Safety Deposit box provided in the suite!! Staff at the Front Desk & the Waiters in the restaurant where very attentive and helpful..! The hotel is ideally located for easy access to the city by taxi, and an easy walk to the supermarket.

Room tip: Consider Higher Floors or rooms near to the end of the annex corridors!
Date of stay: May 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank EclipseTravelService
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo S, GUEST EXPERIENCE CHAMPION at Holiday Inn Express Puebla, responded to this reviewResponded June 2, 2018

Good day EclipseTravelService,
Thank you very much for sharing your comments about your stay at the hotel.
We are very happy to know that your stay was incredible and you left with a very good taste in your mouth.
We regret very much the lack of information about the safe in the room which is below the TV, in the same way our utensils and disposable dishes are so for hygiene and safety of the guest.
We hope to receive you again and we reiterate our apologies for the lack of information.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 6, 2018
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Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo S, Guest Experience Champion at Holiday Inn Express Puebla, responded to this reviewResponded 1 week ago
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 6, 2018
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Date of stay: November 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo S, Guest Experience Champion at Holiday Inn Express Puebla, responded to this reviewResponded 1 week ago
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Reviewed October 26, 2018
Google Translation

Room tip: Todo lo que necesitas para descansar Hollyday inn lo tiene
Date of stay: October 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo S, Guest Experience Champion at Holiday Inn Express Puebla, responded to this reviewResponded 1 week ago
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Reviewed October 14, 2018 via mobile
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Date of stay: October 2018
Trip type: Travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo S, Guest Experience Champion at Holiday Inn Express Puebla, responded to this reviewResponded 1 week ago
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