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“Had a pleasant stay”

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Four Points by Sheraton Navi Mumbai, Vashi
Ranked #2 of 29 Hotels in Navi Mumbai
Certificate of Excellence
Johor Bahru, Malaysia
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Had a pleasant stay”
Reviewed 6 December 2011

Nice hotel with close proximity to the shopping mall beside it. The room is spacious, clean and relaxing. It has an exclusive ambience. The staffs are very helpful and even helped me to buy a packet of cigarettes at a nearby shop out from the hotel. The food is quite nice as well however the breakfast cafe is a little bit small and packed with mostly business travellers. Find the price to be quite reasonable. Will surely stay there again for my next visit.

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jcdin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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749 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (146)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Riga, Latvia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 December 2011

This was such a disappointment! Very poor room service. A very expensive restaurant, but absolutely untasty food without Asian accent. Very poorely trained staff that lost our documents proving that our room had been paid in advance. We almost missed our plane thanks to them. Obviously, their household manager has to do something!
We will never use Sheraton chain again. Never ever!

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Inna K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SumitKant, General Manager at Four Points by Sheraton Navi Mumbai, Vashi, responded to this review, 6 December 2011
Hi,

Greetings from Four Points By Sheraton Navi Mumbai, Vashi ! !

I am extremely concerned for the problem you faced during your stay with us. It is unfortunate that we could not meet up to your expectations. I notice that your stay with us was in the month of May, 11. I have spoken to my team and we will take all corrective measures so that it is not repeated in future.

The primary objective of our organization is to give you uncomplicated Comfort. However, sometimes in spite of best of our intentions things go wrong.

My team joins me in sending you our sincere apology for inconvenience caused and assure you of best of our services at all given times.

I would be profoundly happy if you could give us another chance of serving you once again.

Warm Regards,

Sumit Kant
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Karwar, India
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 30 November 2011

I first stayed in this hotel in June -2011 on 08-06-2011 and again on 10-06-2011.Being a SPG gold member ,this hotel upgraded to a suite corner room without my asking .Excellent hospitailty by the hotel staff especially the sales team and service providers.It is very near to vashi centre and centre mall and vashi rly station is just walking distance away.It has an excellent swimming pool and gymnasium centre.Breakfast was complimentary with the rack rate.Taste of food was good and had lot of varieties.Fruit basket and cookies are kept in the room.Luggage is kept in their safe custody even after checkout.Out door view of Navi Mumbai from corner room was quite breathtaking .Suite room was quite huge with all modern facilities.Overall a splendid hotel in Navi mumbai and far better than hotel Tunga which is in the close vicinity.Access to lift is enabled through room card only.After the check out time again card has to be enabled.At the time of check out on 11-06-11,luggage boy did not turn up at the prefixed time inspite of reminder causing lot of tension.Their taxi charges are very high i.e exorbitant for airport pickup and drop.

Room Tip: Corner suites are large and located in higher floors.
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  • Stayed June 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BASAVARAJSHIRAHATTI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SumitKant, General Manager at Four Points by Sheraton Navi Mumbai, Vashi, responded to this review, 5 December 2011
Hi,

Greetings from Four Points by Sheraton Navi Mumbai, Vashi!!!

We are extremely delighted to read your comments and would like to thank you for having taken time out to put your review. Your encouraging words will help us further in improving our standards.

Our Travel desk is outsourced and we always consider that as an important facility. We only look at vendors who are reputed and competitive. Safety and security of our guests is always of paramount importance while selecting the Travel Desk.

We look forward for your visit again.

Warm Regards,

Sumit Kant

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hyderabad, India
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 23 November 2011

I sincerely suggest this hotel in the suburb of Mumbai and nearer to Pune. The hotel is comfortable in many ways such as its idle location ( accessability to Mumbai local train station is a big + ) , good service, comfortable room, nearer to shopping malls, movie thetre and good morning breakfast. I really like the swimming pool. But one thing is not that acceptable for me is in each floor a security person stands right infront of the lift and stares at us as if we are theifs... My suggestion is to avoid this practice.

Room Tip: Take a high floor room.
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  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pramod9999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SumitKant, General Manager at Four Points by Sheraton Navi Mumbai, Vashi, responded to this review, 28 November 2011
Hi,

We are indeed thankful to you for having taken out time to put your review. We are also happy to know that you had a good stay with us.

All our floors are now under CCTV surveillance. This is for every one's safety and security that the security personnel takes constant round of the floors, however thankyou for letting us know about the way they have carried themselves. The same is being addressed and further training has been imparted.

We look forward to have you stay with us again,

Warm regards,

Sumit Kant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 November 2011

Only recommended if you are a business visitor. Very expensive otherwise, and cheaper alternatives available in very near vicinity such as Yogi Executive.
Wifi connectivity was an issue
I personally did not like the buffet spreads
Walking distance to good shopping mall.
Steep pricing & construction work was still going on till December 2010.

  • Stayed January 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Viranch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baltimore, MD, USA
Level Contributor
83 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 14 November 2011

Very pleasantly surprised by the Four Points Navi Mumbai. Location is very good, with lots of shopping close-by. Restaurants are fine with good service and good to very good food. The outdoor restaurant by the pool offered nice night-time views and good grilled food. Breakfast on the Club Level was good, low-key and well-appointed.

The rooms on the club level were very modern, clean and quite comfortable. Service was excellent all-around, including for laundry, housekeeping, bell attendants and general questions. Service attitude was friendly and efficient. Very pleasing stay.

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BobinBaltimore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SumitKant, General Manager at Four Points by Sheraton Navi Mumbai, Vashi, responded to this review, 22 November 2011
Hi,

Greetings from Four Points by Sheraton Navi Mumbai, Vashi!!!

Thank you for having chosen to stay with us. It was indeed satisfying to know that you had a good stay with us.

We look forward to have you stay with us again.

Warm Regards,

Sumit Kant

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yorkshire, UK
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 13 November 2011

Enjoyed by stay at the Four Points by Sheraton in Navi Mumbai. Unfailingly polite and efficient staff are this hotel's best asset, although the rooms and public areas are also extremely good. Ate in the Restaurant for three nights and also in the coffee shop for lunch when I arrived - all food was excellent, and I thought reasonably priced (buffet dinner less than10 GBP). The room was comfortable, well appointed with large screen TV and good internet connection (cable). Bathrooms are also good with large walk in showers. The bed was huge and must be one of the most comfortable that I have slept in anywhere. As I was there on business, I didn't get chance to try the pool, or the poolside barbecue.

Mumbai is not for the faint hearted and can be challenging to the most experienced travellers. The hotel surroundings are relatively nice when compared with some areas in Mumbai, and it felt safe to be out and about (other than when crossing roads!). The Four Points does provide an oasis of calm away from this amazing city

Room Tip: The hotel will arrange a driver to pick you up at the airport at a reasonable cost
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  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pga66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SumitKant, General Manager at Four Points by Sheraton Navi Mumbai, Vashi, responded to this review, 22 November 2011
Hi,

Greetings from Four Points by Sheraton Navi Mumbai, Vashi!!!

Thank you for having taken out time to post your review. We all are delighted to read such encouraging comment. The same has also been conveyed to my team.

We look forward to have you stay with us again.

Warm Regards,

Sumit Kant

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Points by Sheraton Navi Mumbai, Vashi

Property: Four Points by Sheraton Navi Mumbai, Vashi
Address: Plot 39/1 6 To 15 Sector 30A | Vashi, Navi Mumbai, Mumbai (Bombay) 400701, India
Region: India > Maharashtra > Mumbai (Bombay) > Navi Mumbai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Spa Hotel in Navi Mumbai
#1 Luxury Hotel in Navi Mumbai
#4 Romantic Hotel in Navi Mumbai
#5 Family Hotel in Navi Mumbai
#7 Business Hotel in Navi Mumbai
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Four Points by Sheraton Navi Mumbai, Vashi 4.5*
Number of rooms: 150
Official Description (provided by the hotel):
Located in the corporate hub of the Navi Mumbai metropolis, the Four Points by Sheraton Navi Mumbai, Vashi is designed to meet the needs of today's discerning traveller. Just a stroll away from prominent shopping opportunities and the city's thriving business centre, we offer modern-day living and easy access to experience the traditional local lifestyle. Our convenient location makes it easy to get out and explore Navi Mumbai's myriad attractions, like the Belapur Fort, Central Park, a golf course, ISKCON Temple, and Kharghar Hills. Mumbai is just 35 kilometres from the hotel, and the industrial city of Pune is 134 kilometres away and is easily accessible via the express highway in two hours. Designed in a contemporary style, our 150 guest rooms and suites are tastefully decorated and provide all the comforts of home, including High Speed Internet Access and the Four Points by Sheraton Four Comfort Bed™. Our fitness centre, swimming pool, and spa make it easy to relax and recharge after a long day of work or play. And our three restaurants and lounge bar present a selection of cuisines from around the world. ... more   less 
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Also Known As:
Four Points By Sheraton Navi Mumbai, Vashi Hotel Navi Mumbai
4 Points By Sheraton Navi Mumbai, Vashi

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