Stunning property with open plan, pool, beach, and privacy. The staff are friendly and professional. Food is delicious. We were content to stay and enjoy the pool and beach,but excursions are easily arranged.would love to return.
Awesome place for vacation - the house, very friendly staff, incredibile beach. We've been at Casa Rubia for New Year 2018 celebration, four families with kids, 16 people in total. Our stay was 10 days.
It would have been a perfect stay if during the night of 31th of december we haven't been robbed. Someone entered the house and stolen money and goods of many thousands dollars. The thief even entered a room where two kids were sleeping!
This was possible because the house has no security measure: it is placed on the beach, very isolated, it has no fence of any kind, it has no safe boxes and the locks of the room doors are the same kind of bathroom locks - jokes. The rooms doesn't have windows, just mosquito nets and sun shutters with no lock. It's a very expensive property, waiting wide open for the thiefs.
The administrators told us that this never happened and that's why the security was very poor. I don't think this is a valid argument. They called the police because of our wish and tried to minimalise the facts. We asked them to think at some sort of compensation for beeing robbed on their property but the only answer was that the insurance doesn't cover this situation and they are sorry. We paid a full stay at the rate card and stayed for the rest of the vacation with the kids in rooms and chairs in doors.
We had the most incredible stay at Casa Rubia. The home was stunning and location was incredible. It felt like our own resort with a private beach. The staff was also incredible and took such good care of us. The chef made us incredible meals! We can't wait to go back!!!
Thank you Casa Rubin for an amazing stay in paradise!
Outstanding place for group / family vacation!! We were a group of 16 (8 adults, 8 kids), and this was the perfect place for all of us - lots of space. The staff (Manny, Jesus, Miguel, Laura, Maria & Paula) were awesome - they took care of everything for us, and they are all genuinely great people. And the food was fresh & delicious! They catered to the kids and any other special dietary requirements we had. Every meal was great! Each family had their own room with full bathroom, the common eating / relaxing area is large and the very quiet beach is about 100 yards from the pool. While the place itself is unbelievably great, the staff and their hospitality made it that much better. We'll definitely go back someday!
Great property for a larger group. We were twelve and were quite comfortable. The casa is very well maintained. Management and staff took care of everything. Staff was excellent and saw to all our needs. The food was excellent! We were a family group from the U.S. and Mexico, and all were very pleased.
|How easy was it to book the property?||Overall condition of the property|
|Bedding & mattresses||Bathroom cleanliness|
|Other facilities & amenities||Service|
|Friends getaway||People with disabilities|
|Older travelers||Families with young children|
|Check-in / front desk||Service|
|A romantic getaway||Older travelers|
|Check-in / front desk||Service|
|A romantic getaway||People with disabilities|
|Older travelers||Luxury-minded travelers|