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1,412
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439
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All reviews private beach lobby bar bella vista brisa ii el mexicano solarium restaurant bellavista restaurant all inclusive package breakfast buffet mobility issues cocktail hour all inclusive plan sitting area baby turtles ocean view hotel is beautiful cab ride
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29 - 34 of 3,185 reviews
Reviewed July 21, 2018 via mobile

We have been going to Ixtapa for 10 years and have stayed at Barcelo... Zero complaints! This year we decided to try Las Brisas, although the hotel is beautiful, 3 out of 5 nights we had no AC.. No AC in Ixtapa during July! During the day there were places to stay cool, but the nights were the worst! We check out of hotel today, I will update review if they compensate or do anything to make us come back!

Date of stay: July 2018
Trip type: Travelled as a couple
1  Thank Conchis R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrisasIxtPublic, Public Relations Manager at Las Brisas Ixtapa, responded to this reviewResponded July 23, 2018

We appreciate the valuable possibility of examine your opinions concerning your recent visit at our resort, and we thank you for pointing at the aspects that you disliked, since, it is an important occasion to use a different perspective to analize our current configuration. We are very sorry, for all the inconvinients that you found and we assure you that we will work hard in this themes.
Overall we thank you for your visit.

Thank you for choosing us and for exposing your criteria

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 12, 2018

My wife and I stayed one week at this gem in Ixtapa! Everything was perfect - flawless. Our room was so beautiful - the bed was so comfortable. The A/C was plentiful. The beach is wonderful - we totally decompressed during our stay. The best thing about the trip is the staff! I can't compliment them enough. Everyone was so gracious. You could tell that everyone seems to be happy, as they always had smiles on their faces. The restaurants are all very good and the service is definitely top-notch! What a great holiday! FANTASTIC!

Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank mikeycee0630
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrisasIxtPublic, Public Relations Manager at Las Brisas Ixtapa, responded to this reviewResponded July 13, 2018

It is quite a special moment to be able to read such generous insights regarding your latest experience at Las Brisas Ixtapa, it means a precious event that you appreciated our many features as well as the beauty of our facilities, we want to express our sincere gratitude for the highest rating conceded to our services

Looking forward your next visit

Thank you for choosing us

Best regards

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Reviewed June 23, 2018

The food on the buffet was good( very Mexican). We traveled through Apple vacations so most all the food and drinks were included in the price. Very private beach, large waves. Lots of steps to go every where.

Date of stay: April 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
3  Thank mlhuff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrisasIxtPublic, Public Relations Manager at Las Brisas Ixtapa, responded to this reviewResponded June 25, 2018

Thank you so much for your kind comments, we celebrated that you enjoy all our configuration it is our best reward to give our guest uniques experiencies.
We hope to see you soon.
Best regards

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Reviewed June 22, 2018 via mobile

Our first time here and despite some of the reviews for the most part couldn’t be faulted. The rooms are spacious air con works well and bed very comfortable . Views from the balcony are spectacular private beach excellent and the lifts to all floors and to the beach are fine. Good buffet breakfast sea food restaurant good and room service most efficient. We paid for room only, which we prefer as the town is close and Zihuatanejo is only 160 pesos, with loads of great places to eat.
All of the staff were most attentive both in the rooms at reception and in the bars and restaurants. Excellent value and a place we will revisit as soon as we can.

Date of stay: April 2018
Trip type: Travelled as a couple
4  Thank lefthandedchris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrisasIxtPublic, Public Relations Manager at Las Brisas Ixtapa, responded to this reviewResponded June 23, 2018

Thank you very much for sharing your recent experience at Las Brisas Ixtapa, it is a great feeling to find out that you got to appreciate our great features and configuration. We also thank you for the highest rating conceded to our resort, it means a deep inspiration to keep up our service.

Looking forward your next visit

Thank you for choosing us

Best regard

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Reviewed June 8, 2018

I had the flu when we arrived, then my husband got it two days later but despite this we had a good time and the staff was amazing. I asked the housekeeping staff where I could get medical attention/medication she gave me great advice. We went down to get a taxi and explained to the guys at curbside what we needed. They got us a cab and explained to the driver what we needed. The driver took us to the pharmacy and waited for us. We were seen by a "Dr." who prescribed us some RX and we were feeling better by the next evening.The restaurants were all excellent all the staff we encountered were fantastic. Everything was clean and tidy despite the obvious age of the hotel. We usually don't ask for our room to be serviced for a week or less stay and simply ask for fresh towels/garbage removal every few days but since we were so sick in bed a few days I asked housekeeping to please change our sheets etc.. I also told her to please wear gloves because I didn't want her to get sick. She was so sweet and checked on us often until we were better. Will definitely go back because I feel cheated at missing a few great days of fun n sun but also because it's a fantastic place.

Date of stay: February 2018
3  Thank Tex2NewMex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BrisasIxtPublic, Public Relations Manager at Las Brisas Ixtapa, responded to this reviewResponded June 11, 2018

It is a wonderful opportunity to meet the experiences of our happy and full service guests, we are very happy to know that despite the illness you were able to enjoy our service and amenities.
Thank you for choosing us and we will gladly welcome you on your next holidays.
Best regards.

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