The 1,500$ credit made a great vacation even better. There is no catch. We booked some SPA treatments the day we arrived, and went back later in the week to book more. Never had any problem. And it didn't take more than 10 minutes to do it.
We used some of the credits to go to Tulum and to go swim with the dolphins. we liked both excursions.
The ride from the airport was a bit long (80 minutes). No problem at check in. They explained how to use the 1,500$ credit.
The food was very good. Didn't really try the lunch buffet (except a few desserts), usually ordered a sandwich from the pool bar. Good food and service to all the a la carte we tried. One different restaurant was closed every night, but I don't know if you can find out which in advance (I only found out when I got there and it was closed).
No problem getting chairs by the pool. You don't need to get up at 6 to get a good spot.
The wifi never worked in my room, but worked fine in the lobby. and there's 3 computers you can use for free if you didn't bring your phone or iPad to use the wifi.
There is no beach, but you probably know that by now!
Would consider going back, depending on the price we get.
- Official Description (provided by the hotel):
- A blend of relaxation and adventure awaits you at this adults only retreat. Set in the Riviera Maya overlooking the aquamarine Caribbean Sea, enjoy 1,266 luxurious accommodations with double Jacuzzi, balcony (most with hammock), and 24 hr. room service. Among the facilities to highlight is the state-of-the-art spa offering a perfect day of pampering. Guests can also enjoy seven restaurants, several bars, a disco, outdoor/indoor pools, and unlimited tours as part of the all-inclusive package. ... more less
- Reservation Options:
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- Also Known As:
- Aventura Hotel Palace
- Aventura Hotel Puerto Aventuras
- Mayan Riviera Palace
- Adventure Spa Palace
- Hotel Mayan Palace
- Adventura Spa Palace
- Aventura Palace Spa
- Aventura Spa Palace Riviera Maya
- Aventura Spa Palace Resort
- Aventura Spa Palace Mexico