Have just returned from a fabulous honeymoon. Spent 10 days at Sea Side Suites ( followed by a 4 day visit to Azul Sensatori hotel closer to Cancun which is part of the same hotel group). The rooms at Sea Side Suites are perfect for honeymooners or any "couples" holidays. Very spacious and romantic, huge canopied bed which is probably the most comfortable bed I have ever experienced in any hotel room. The jacuzi bath is a real bonus and the perfect place for a glass of bubbly. Enjoyed all the different restaurants - especially at breakfast the fresh fruit bar was great. Didnt get to see much of the evening entertainment (well it was our honeymoon ! ) but the shows we did see we really enjoyed. They were varied and of a good quality.
Without a shadow of a doubt the jewel in the crown at this hotel ( and Azul Sensatori ) is the fantastic service provided by the very capable staff. nothing is too much trouble and everyone is smiling and helpful. More importantly staff seem genuinely happy to serve you and seem very happy to be employed here. We are freqent travellers and usually travel around Europe and dont recall ever enjoying this consistently high level of customer service anywhere in Europe. Hugo from the entertainment team is a credit to the hotel and Matt the Thomson rep was extremely good at his job and such a nice guy. I particularly applaud the "personal Concierge" system.
( gazebo style offices around the resort serving one or two accommodation blocks) staff at these offices deal with any queries or requests, provide beach towels and book special meals, spa treatments etc. they offer a much more personal service than the more usual main reception concierge service.
Im finding it hard to think of anything negative to say about the place- ok so the beach was not perfect but still very nice. The gardens and the wildlife in the area certainly make up for it !
My top tip for travellers to Sea Side Suites - do not hesitate to use the local collectivos to get out and about cheaply. Take the hotel spa shuttle up to the main road then get the mini bus / collectivo service along the highway. Go north to Playa del Carmen or better still go south to Tulum. to see the fantastic Mayan ruins there. Buses are about every 10 mins. They are very safe, comfortable and usually with air con. Fares are about £1.50 each way so much cheaper than a taxi and more fun.
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- Also Known As:
- El Dorado Seaside Hotel
- El Dorado Seaside Suites Mexico
- El Dorado Resort Spa
- Hotel El Dorado Seaside
- El Dorado Seaside Resort
- El Dorado Spa
- El Dorado Seaside Mexico
- Eldorado Seaside Suites
- Eldorado Resort
- Sensimar Seaside Suites & Spa Riviera Maya/Puerto Aventuras, Mexico