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1 - 6 of 474 reviews
Reviewed February 21, 2020 via mobile

For a business hotel is just great. Other than the floor numbers not matching the room number and only spanish language TV, it is as expected. Staff was nice. Room was clean, food is good. Very efficient overall.

Date of stay: February 2020
Trip type: Travelled on business
1  Thank CostaRicaGuest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MonicaR281, General Manager at Fiesta Inn Colima, responded to this reviewResponded February 27, 2020

Dear, guest we appreciate your comments about your stay with us , is really nice to see that our service and accommodations were as you expected. Ww hope to see you again

Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 14, 2020

Our family of 4 stayed 9 days in this wonderful little hotel in Colima. I could not recommend it enough!!! The staff was WONDERFUL! And I love how everything is tidy and CLEAN!!! Cleanliness is a big deal for our family and we can totally see how much pride and dedication the workers in this hotel take of making this Hotel spotless! Please keep it that way. We are coming back someday!
Just a little tip, the buffet there although a bit pricey is convenient and the food decent. If you are looking for a food deal, there is many places to chose from in a 10 min. radio that are a bit cheaper and also safe.
They truly catered to us and made sure we were well taken care of and out every need met. We are absolutely happy with our stay! Thank you very much!!!

Date of stay: January 2020
    • Location
    • Sleep Quality
    • Service
Thank Adventurers F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MonicaR281, General Manager at Fiesta Inn Colima, responded to this reviewResponded January 23, 2020

Dear guest, good afternoon, It is a pleasure for us to have the opportunity to assist you in this your home, we appreciate your preference in your visits to this beautiful city and above all know that your stay with us was pleasant. Our compromise is that yur feel like at home . We will be happy to have the opportunity to serve you again.

We remain at your service and we hope to see you son

Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 12, 2019 via mobile

Room reserved and paid long time ago, and when I showed up the reservation was not honored. These people don’t deserve our business for sure.
My recommendation will be to not use it, there are many good hotels around that will speak much better about this beautiful city!

Date of stay: November 2019
Trip type: Travelled on business
2  Thank P7300LFcarlosr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MonicaR281, General Manager at Fiesta Inn Colima, responded to this reviewResponded January 3, 2020

We greatly appreciate the time I take in filling out our service survey, we see that on this occasion our service was not to your liking, with our team wil figure out the corresponding actions about what you comment with your reseration and offer you the services that are accustomed.

We will be happy to have the opportunity to assist you again.

Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 14, 2019 via mobile

Overall the hotel is good. The room is clean and has a good space, the bed is good, but the bathroom is a bit tight for bathing. The shower in my room was not very good. Breakfast is good but has to be paid separately. The restaurant features some Mexican food options, hamburgers and pizza.

Date of stay: August 2019
Trip type: Travelled on business
Thank 404marciob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MonicaR281, General Manager at Fiesta Inn Colima, responded to this reviewResponded September 16, 2019

Dear Guest, We greatly appreciate the time I take in filling out our service survey, we see that on this occasion our service was not to your liking, we would very much like to give us your comments and together with our team take the corresponding actions and follow them offering services that are accustomed.

We will be happy to have the opportunity to assist you again.

Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 17, 2019

This is a great hotel. It makes you feel like you're in a mini-resort. Very clean setting, excellent food, nice rooms, and no-charge Wi-Fi. It's close to an indoor shopping center if you forgot anything.

Date of stay: June 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Dreamer15804500226
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MonicaR281, General Manager at Fiesta Inn Colima, responded to this reviewResponded June 21, 2019

Dear guest, we appreciated your comments about your stay with us, is really nice to know that our accommodations and services were as you needed.


Will be very grateful to have the chance to see you soon

Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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