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Reviewed April 3, 2018

Family vacation - 2 families with 9 people. Had a great time. Avoid the rooms in the 3rd building overlooking the parking lot - some with no patios or windows (yes - strange frosted glass doors/walls). The staff is very nice and remember your likes - beach is wonderful. We booked with the hotel directly (a 2 BR 2 BTH) room with a full kitchen and living room - great for our family of 5 - we were upgraded to Playa Royale which was very nice and private. The pool at the resort can get busy - however very enjoyable. Food for all inclusive is great for breakfast and lunch - buffer dinner was OK. Easy to get into Puerto Vallarta and highly recommended for dinner or shopping. The snorkel cruises nearby is wonderful - highly recommended as well.

Room Tip: Avoid 3rd building parking lot facing rooms
  • Stayed: March 2018, travelled with family
    • Value
    • Rooms
    • Service
1  Thank Hans K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paradise Villag... G, Director General at Paradise Village Beach Resort & Spa, responded to this reviewResponded April 10, 2018

Dear Hans,

Thank you for taking your time to leave us your opinion.

Our big apologize for all the inconveniences, we will take all your suggestions into account in order to improve our service.

We will be glad to continue hear about you, please do not hesitate to contact us for any information you required.

Best Regards,

The Management.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 3, 2018

We have stayed in several places on the strip but find this one to be our favorite. We stayed at an all inclusive last year in Buscerias... i won't mention the name but lets just say it was a "Royal Disappointment". We shall not go there again.
However, The staff at Paradise Village are very accommodating, they sure made our stay memorable; certainly much better than the other places. Our young adult kids joined us as well as some other family, everyone was amazed. The food was very good, theme nights were actually pretty good. The beach is some of the best. Note - the beach restaurants have some amazing food on their menu and delivered to your palapa.... Pinch me I must be in Paradise. We're already talking about next year. Very, very impressed.

Room Tip: -rooms facing the marine would likely be quieter. -rooms facing the pools and the beach do have a spectacular view and sunset.
  • Stayed: February 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank P4474QXrobd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paradise Villag... G, Director General at Paradise Village Beach Resort & Spa, responded to this reviewResponded April 10, 2018

Dear Guest,

Let me thank you for taking the time to leave us your opinion, we are grateful because you choose us to be your home in the Riviera Nayarit. Having your trust is so important for us,

Your opinion is the factor that motivate us to improve and be better each time you come back, remember this is your home. Our doors are open for your next visit here.

Thank you very much!

Sincerely,

The Management.

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Reviewed April 2, 2018 via mobile

Very welcome staff, very nice beach and pool area, but a little bit crowded. In general a family friendly resort, very well located. A little bit noisy at night because of other guests having a party.

Stayed: April 2018, travelled with family
Thank igalzhzh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paradise Villag... G, Director General at Paradise Village Beach Resort & Spa, responded to this reviewResponded April 10, 2018

Dear Guest,

We would like to thank you for your opinion about our hotel. It is really important to have this details because all the travellers can get an idea of how is to live an experience with us. The location as you mentioned is one of our greatest qualities.

Apologize for the problem with the noise, we are going to share your comments with our security staff so we can improve on this issue.

Please do not hesitate to contact us for any information you require.

Best Regards,

The Management.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 2, 2018

Everything is wonderful at paradise village. We go every year, they greet you with “welcome home”, the wonderful staff poolside, remember us from yesr to year...it truly is Paradise. Monday night fuesta is great! Food wonderful and abundant.

Stayed: January 2018
Thank Isabella F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paradise Villag... G, Director General at Paradise Village Beach Resort & Spa, responded to this reviewResponded April 10, 2018

Dear Isabella,

Thank you so much for your comment,! We feel very happy that you had a wonderful experience with us.

Once again thank you for your trust, I invite you to visit our webpage and keep in contact with us for any information or request you need.

We are here to assist you.

Greetings from Nuevo Vallarta...

The Management

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Reviewed April 1, 2018 via mobile

My parents have a time share at this resort but we’d never been. We decided to do all inclusive as we had 12 people, five of which were children but we weren’t sure what to expect.
The resort was clean, the staff were exceptional - friendly, helpful and were more than happy to help me learn Spanish! The food was good and what an amazing thing to get really fresh fruit every day at every meal.
Our rooms looked out over the marina which was wonderful and we got to see some amazing sunrises and epic sunsets. The weather was gorgeous and I will never get tired of watching the pelicans fishing.
The beach front was spotless with lots of places to sit and the kids loved the pool. The trip is making me consider my own timeshare - it was a really wonderful week and the location was idyllic! Can’t recommend highly enough!

Stayed: March 2018, travelled with family
1  Thank Fiona R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paradise Villag... G, Director General at Paradise Village Beach Resort & Spa, responded to this reviewResponded April 2, 2018

Dear Fiona,

Thank you for taking the time to share your feedback on TripAdvisor about your recent stay at our little Paradise.

Your complimentary remarks regarding your stay, our services and facilities were a definite delight to read. My colleagues take great pride in providing exceptional service and it is always rewarding to be able to share praises from our guests.

It is our privilege to have had you as our guests and it is heartwarming to note that you have appreciated the services provided by our colleagues and what they have done for you.

This will serve as a source of inspiration for us to achieve higher standards of excellence in the future. Our mission at Paradise Village Resort is to provide our guests with the ultimate Hotel experience and we are glad that we have met all your expectations.

We are looking forward to welcoming you in your Home away Home....

Sincerely,

The Management.

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