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“Great New Addition to Banff” 5 of 5 bubbles
Review of Moose Hotel and Suites

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Moose Hotel and Suites
Ranked #1 of 32 Hotels in Banff
Calgary, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great New Addition to Banff”
5 of 5 bubbles Reviewed 1 week ago

What a great new spot. This brand spanking new hotel is exactly what one would need and more. Great location!! Great rooms with all of the amenities you would expect. We had multiple rooms with different configurations. Nice restaurant downstairs that whips up a good pizza. Sunken bar for a quick beverage and we even commented on the well lit parkade with larger than normal stalls. The highlight was definitely the two rooftop hot tubs that look upon Cascade mountain. SO perfectly Banff. YOU CANNOT GO WRONG HERE. PERIOD.

Room Tip: Third floor suites!!
See more room tips
  • Stayed January 2017, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank btaylor15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MooseHotelAndSuites, Guest Relations Manager at Moose Hotel and Suites, responded to this review, 1 week ago
Dear btaylor15,

Thank you for taking the time to write this review and for the recommendation. We are delighted to know that you enjoyed your experience at the hotel and the restaurant, it seems like you had an amazing time in Banff!

We hope to see you back again soon!

-Moose Hotel & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

220 reviews from our community

Traveller rating
    130
    71
    16
    3
    0
See reviews for
82
96
5
11
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Houston, Texas
Level Contributor
7 reviews
4 hotel reviews
5 of 5 bubbles Reviewed 1 week ago via mobile

Wonderful hotel. You can tell they take pride in it. Everyone's extremely friendly and the rooms are perfectly clean and welcoming. Great new hotel in the area for a decent price. Heated parking garage is a nice touch.

Stayed January 2017, travelled with family
Helpful?
Thank mtalc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MooseHotelAndSuites, Guest Relations Manager at Moose Hotel and Suites, responded to this review, 1 week ago
Dear mtalc,

Thank you for the review and for the kind words regarding our team. They are very passionate about the hotel and Banff and love the opportunity to showcase that! We are glad to know that you enjoyed your stay at the hotel.

We look forward to welcoming you back again soon!

-Moose Hotel & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alpharetta, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 weeks ago

We couldn't have asked for a better stay for our first Banff trip! Moose Hotel is in a fantastic location! We did not have a car and were able to walk to all downtown restaurants and enjoy the beauty of Banff!!! The included Roam pass is also nice as we used it to reach the Banff Gondola. The beds and pillows made for a very comfortable/cozy night of sleep. Our daughter slept on the pull out sofa which is probably one of the best pull out sofas ever! It was so nice coming back to our room each night and warming up to the gas fireplace! The kitchenette is small but provides all the necessities! We made a walking trip to a local grocery store and had breakfast in the room each day! Looking forward to experiencing Banff in the Summer and Moose will be our hotel of choice!

  • Stayed December 2016, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Beth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MooseHotelAndSuites, Guest Relations Manager at Moose Hotel and Suites, responded to this review, 1 week ago
Dear Beth B,

We are delighted to know that your stay at the hotel contributed to the success of your trip in Banff! We are also happy to know that your suite brought you the comfort and warmth you needed after a cold winter's day. Thank you for taking the time to post this review and for the recommendation.

We look forward to welcoming you back again this summer!

-Moose Hotel & Suites
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Darwin, NT
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

Love this hotel stayed in suites and hotel rooms with teenage children for 10+ days- the decor is stylish, outdoor pool amazing, love the funky Moose theming and staff are helpful, friendly and low key. Location is perfect for ski resort coaches, IGA and main nightlife area of Banff Ave. Not sold on Panini Restaurant food or coffee but wine list is great.

Room Tip: Second floor in winter for hotel rooms and 4th floor if you are in a suite...
See more room tips
  • Stayed January 2017, travelled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Home71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MooseHotelAndSuites, Guest Relations Manager at Moose Hotel and Suites, responded to this review, 2 weeks ago
Dear Home71,

We are glad to learn that you had a great stay at the hotel with your children! Our suites are perfect for longer stays! Thank you for taking the time to post this review.

We look forward to welcoming you back again soon!

-Moose Hotel & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Little Canada, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

My husband and I stayed here during our trip to Banff. This hotel is convenient to downtown and a great price. The Italian restaurant onsite was super yummy. The highlight of this place is definitely the the jacuzzi deck on the roof! Amazing views of the mountains! We would definitely go back. We even stayed at another spot in town and this one blew it away!

Stayed September 2016, travelled as a couple
Helpful?
1 Thank Sarah O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MooseHotelAndSuites, Guest Relations Manager at Moose Hotel and Suites, responded to this review, 2 weeks ago
Dear Sarah O,

We are delighted to learn that you had a great time at the hotel and that you enjoyed the view from our rooftop hot tubs! Thank you for taking the time to post this review.

We hope to see you back again soon!

-Moose Hotel & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cochrane, Canada
2 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

Great spot to stay, pools are really nice, fire pit on the roof as well which is cool. The Italian restaurant makes a really good breakfast. Would give it a 5 but it's more of a mid level resort. Good location within walking distance of downtown.

Stayed October 2016
Helpful?
1 Thank jefftatebe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MooseHotelAndSuites, Guest Relations Manager at Moose Hotel and Suites, responded to this review, 2 weeks ago
Dear jefftatebe,

Thank you for taking the time to post this review. We are happy to learn that you had a great time at the hotel and that you enjoyed your dining experience at the restaurant.

We look forward to welcoming you back again soon!

-Moose Hotel & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Upland, California
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

Brand new quality hotel, main part of town very close so can walk to most restaurants and shopping. Free heated parking, very nice and friendly staff. nice kitchenette. Would highly recommend. Banff is beautiful.

  • Stayed July 2016, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank 1Advisor333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MooseHotelAndSuites, Guest Relations Manager at Moose Hotel and Suites, responded to this review, 2 weeks ago
Dear 1Advisor333,

Thank you for the review and for the recommendation! We are glad to learn that you had a great stay here and we hope to see you again soon!

-Moose Hotel & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Moose Hotel and Suites

Property: Moose Hotel and Suites
Address: 345 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Banff
#1 Luxury Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Moose Hotel and Suites 4*
Reservation Options:
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Also Known As:
Moose Hotel And Suites Banff, Alberta

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