We took a chance on the hotel just prior to arriving in Banff and were not disappointed. We even added an extra night. The staff were friendly and helpful with good knowledge of the area and amenities. The newness of the hotel was pleasant and the decor reflected an upscale hunting lodge. Rooms were small but had everything we needed including a patio area with seats. The biggest bonus was the roof-top hot tub and fire pit with spectacular mountain views. We also enjoyed a wonderful meal in Pacini's restaurant.