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“Best experience ever”
Review of Hydra River Guides

Hydra River Guides
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Banff National Park River Explorer
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Calgary Flames Hockey Game from Banff
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Kicking Horse River Whitewater Rafting
Ranked #2 of 31 Tours in Banff
Certificate of Excellence
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Attraction details
Owner description: Rafting on the Kicking Horse is a MUST DO activity during your vacation to the Canadian Rockies.Hydra River Guides has been introducing visitors to whitewater rafting since 1986. We offer trips to suit all budgets and abilities. Are you ready to join us?
Reviewed 13 August 2017

Wife was very nervous about this trip I had booked, but Jan our guide was absolutely brilliant, he noticed her nervousness straight away and sat her just in front of himself to give her support. The trip starts off nice and gentle and he has us practising various drills. The rapids gradually increase and we had an absolute blast, best experience of our two week trip to Canada. Would highly recommend Hydra, professional set up, well organised and decent food at the end of the trip which lasts about 2 hours. A must do if you are in the Banff area

Thank taylorhogg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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32 - 36 of 676 reviews

Reviewed 13 August 2017

A great day out! We departed Banff and had a scenic drive to Kicking Horse river. Had a thorough safety briefing, got geared up and hit the river! I've rafted in several places globally, but this was by far the best experience I've had! Make sure to have a swim in the glacier water before getting out. The BBQ lunch was delicious with salad, burgers and brownies on offer. Thank you to Glenn for taking fabulous photos and making the bus ride interesting with fun facts and good music.

Thank lanyxo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2017 via mobile

If you're going to be anywhere near this place, you've got to go. We were in Banff for a week and did so many things, but this was by far the most fun and memorable thing we did. Also, Anthea is so hilarious and informative. I would definitely request her again.

Thank Misty L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2017 via mobile

The experienced wasnt terrible, but far from good, i felt totally ripped off, they promise a level 4 rafting experience, which was not what happened. There is only one short section which was most a level 3. The tour was boring and very short, we barely paddled, most of the times we were just sitting and hearing our guide tell local stories.
The price is way too expensive for what they offer and the final disappointment was the pendrive with the pictures, you pay 25 usd for 10 photos from the same angle, what a lazy photographer.

Overall you spend almost 200 dollars for lots of sightseeing, one great burger, some local stories, a barely empty memory stick and a mild rafting experience, would not recommend this to anyone. Spend your money elsewhere, there are so many better things to do in banff

Thank Bruno S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HydraBanff, General Manager at Hydra River Guides, responded to this reviewResponded 19 August 2017

Hello Bruno
Thank you for your review. I am sorry to hear you felt disappointed by the tour. This is definitely not the typical feedback we receive. The river is a mixture of class 1 to class 4 rapids. It is a glacier fed river, so the later you go in the season, the lower the water.This changes the rapids but there is still a class 4 section and a really fun time. Sorry you feel the USB is too expensive. We believe $25 is quite reasonable for 10 photos, especially as they are not protected photos, which means you can share them with other people in your boat. Often groups will all chip in and share the cost. Our photographer has to do quite a hike to get to the photo spot. We are the only company to take photos of rafts in the class 4 section. I'm sorry you think the photos were not what you expected, but our photographer is far from lazy.
We do believe the price of the trip is reasonable especially compared to some of the other activities. Once again, thanks for letting us know and we hope you found something to enjoy during your stay.
Team Hydra

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Reviewed 13 August 2017

Our family of four had a brilliant time on our 2 hour experience. Two of us were more apprehensive than the others but our guide Sam, managed to put us all at ease and really made it a lot of fun. Would highly recommend the two hour rafting as it gives you the chance to get to grips with things on the calmer waters before the fun really starts. A real highlight of our trip!

Thank Katrina W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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