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Review Highlights
Awesome choice for a spa visit

I visited one afternoon for a massage which was excellent. Spent about 3 hours total enjoying the... read more

Reviewed 5 days ago
LeftCoastTravelGirl
,
La Mesa, California USA
via mobile
Great ambiance

This spa has great atmosphere and is very clean. The access to the outdoor hot pools was very... read more

Review collected in partnership with this attraction

Reviewed 1 week ago
HeatherS4754
Read all 92 reviews
  
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Reviewed October 26, 2017

We've gone to a few different spas in Banff and this was our first time at this particular one. We wanted to see how it measured up to the others. The front desk staff was very friendly and helpful. The space was clean and quite comfortable. We enjoyed that it wasn't crowded. The spa's hot tub was outside and it was perfect! We went upstairs to the hotel's other pools and hot tubs and it was crowded so it was nice to go back to the spa and enjoy it's tub all to ourselves.
The only downside was that I could hear the traffic/bus during our massage treatments through the vents since the spa was on the main street but it wasn't too bad.

Review collected in partnership with this attraction
Thank cos848
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeadowSpa, Manager at Meadow Spa and Pools, responded to this reviewResponded November 28, 2017

Dear cos848,
Thank you very much for sharing your experience with us. We appreciate you taking the time to share your thoughts and we hope we provided you a memorable experience! The spa's private hot tub is certainly a wonderful place to enjoy a quiet moment before or after your services and the views are pretty spectacular! I do apologize that you were able to hear street noise from your treatment room. For a future visit, we could certainly accommodate a request for a non-window room if that was your preference. We look forward to welcoming you back in the future.

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Reviewed October 26, 2017

Beautiful location, great staff and service, would definitely go back. The booking procedure was smooth and fast

Review collected in partnership with this attraction
Thank Brent N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeadowSpa, Manager at Meadow Spa and Pools, responded to this reviewResponded November 28, 2017

Dear Brent N,
We appreciate you taking the time to share your thoughts regarding your visit to our spa. We are glad you enjoyed your spa experience at the Meadow Spa and we look forward to welcoming you back in the future!

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Reviewed October 22, 2017

The nail technician I had was rough and seemed to be in a hurry to her shift over with. My daughters experience was much better, she was kind and gentle, funny to talk with and did a great job. The relaxation/ seating area is basic but comfortable, another quiet and darker area would be a nice addition.

Review collected in partnership with this attraction
Thank 642lanam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeadowSpa, Manager at Meadow Spa and Pools, responded to this reviewResponded October 31, 2017

Dear 642lanam,
Thank you for taking the time to comment on your visit to Meadow Spa. I am very sorry to hear your experience was not as enjoyable as you'd hoped and did not meet your expectations. I would certainly be happy to speak to you further regarding your experience. You can reach me directly at pellis@bestofbanff.com or (403)760-8577 at your convenience. Thank you

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Reviewed October 22, 2017

I had a lovely facial by one of the ladies there. She was extremely considerate and thourough, and informative.

Review collected in partnership with this attraction
Thank susanbsandoval
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeadowSpa, Manager at Meadow Spa and Pools, responded to this reviewResponded November 28, 2017

Dear susanbsandoval,
Thank you so much for taking the time to share your experience at Meadow Spa. So happy to hear you enjoyed your facial with us! We hope to see you again in the future.

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Reviewed October 21, 2017

Great service all around. One tip - we could hear the reception staff discuss previous guest visits. Discretion advised.

Review collected in partnership with this attraction
Thank kimberlyt645
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeadowSpa, Manager at Meadow Spa and Pools, responded to this reviewResponded November 28, 2017

Dear kimberlyt645,
Thank you very much for your review. I do apologize that there was an inappropriate discussion taking place that was overheard. We will certainly address that with the team. We hope you have the chance to visit again in the future as we would love the opportunity to welcome you back to our spa!

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