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All reviews banff international hotel great location ceiling fan ricky's restaurant underground parking loft room the main street shops and restaurants good size central location would stay here again ski bus front desk staff centre of town hot tub mountain view lake louise
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Reviewed October 18, 2018

This is a very good hotel to stay in banff, it has good location, good price, free Wifi, room with good view and excellent service from front desk staff - Kayon. IGA supermarket is just opposite to the hotel. We highly recommend everyone to stay here.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank davidatw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PursuitBanff, Front Office Manager at Elk + Avenue Hotel, responded to this reviewResponded October 19, 2018

Thank you for sharing your experience and for pointing out the excellent service you received from Kayon. Your recommendation to everyone to stay here is much appreciated and we are very pleased that the good price, location, and Wi-Fi all contributed to the 'best stay in Banff'. Please do come again.

Warm Regards,

Daren Hill
Front Office Manager
Elk + Avenue Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 18, 2018

We stayed a night at the Elk + Avenue hotel in Banff and were not disappointed. The best thing about this hotel is the location which is right on the edge of Banff's "downtown" and with the free underground parking it is perfect to leave your car parked and never have to move it to enjoy the town.
Rooms were clean and modern with plenty of space both in the room around the king size bed and in the bathroom. We stayed at the hotel in the off season so it was pretty quiet however there were ear plugs on the bedside table as I can imagine it would get pretty loud in the summer being so close to the nightlife.
Another plus to this hotel is the Good Earth coffee shop located off the lobby which is very convenient to grab a coffee or snack. Unfortunately there is no breakfast offered at this hotel which would have been a plus for sure.
Really this is the ideal hotel in the heart of Banff based on the location and value.

Room tip: If you can get a room facing the back it would probably be quieter.
Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Ken D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PursuitBanff, Front Office Manager at Elk + Avenue Hotel, responded to this reviewResponded October 19, 2018

Thank you for your review of the Elk + Avenue. It is wonderful to know that you enjoyed a positive experience with us and that our location and free underground parking were highlights. I am also pleased that you found convenience in the Good Earth coffee shop. We think it is a great addition to our property. It would be a pleasure to host you again.

Warm Regards,

Daren Hill
Front Office Manager
Elk + Avenue Hotel

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Reviewed October 16, 2018 via mobile

Stayed for about a week here and found the staff very helpful. They made check in and check out quick and easy although some did not have basic local knowledge and needed to send me elsewhere for information. It was convenient to have a restaurant and cafe attached. The rooms were well kept and house keeping was efficient. The carpet was terrible though and left me with red and itchy marks on my skin from when I attempted to do yoga on it.

Date of stay: October 2018
Trip type: Travelled solo
Thank tamaralouisepollock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 16, 2018

Hotel is in downtown and rooms are spacious.Our room was in front of hotel and they provided ear plugs - which we didn't require as it was cold out and windows not opened. Hot Tub very disappointing as it was sitting in a room by itself. . Underground parking was great. Service was fine. Fabulous coffee shop attached to hotel lobby. We liked the fact that if you didn't require your room to be made up each day you received a $5 voucher to use in restaurant.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank pjanemckee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PursuitBanff, Front Office Manager at Elk + Avenue Hotel, responded to this reviewResponded October 19, 2018

Thank you for sharing your experience. We are pleased to find that you thought us a lovely hotel and that our green choice program of opting out of housekeeping service was a plus for you. We do have plans for a fundamental renovation of the hot tub area in the future. We would love to welcome you back.

Warm Regards,

Daren Hill
Front Office Manager
Elk + Avenue Hotel

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Reviewed October 16, 2018

We had a great time at Elk & Avenue. The staff is very helpful and friendly. The hotel itself is beautiful and very clean. The rooms are a comfortable size and nicely setup. Very contemporary/modern in style which is awesome!

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank shang996
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PursuitBanff, Front Office Manager at Elk + Avenue Hotel, responded to this reviewResponded October 19, 2018

Thank you for taking the time to review your stay and offer your positive feedback, It is great to know that our very contemporary rooms suited your taste and that you found them a comfortable size as well. We would love to welcome you back to our beautiful hotel.

Warm Regards,

Daren Hill
Front Office Manager
Elk + Avenue Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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