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“Great stay will definitely return!!”

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Banff Ptarmigan Inn
Ranked #24 of 34 Hotels in Banff
Reviewed 29 November 2017

Stayed here November 24-26 it was awesome!! we were able to check in early, parking underground was easy. Front desk staff were amazing. The Room was wicked interior room that looked into the atrium with lots of light! there was a group in the atrium, the second night that we barely could here when the balcony door was closed. I will be back for sure!! I would rate this place 5 out of 5 Stars!! being an original Born and raised Banff resident! Stay here!!

  • Stayed: November 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Nathan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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8 - 14 of 1,154 reviews

Reviewed 14 November 2017

This hotel is situated at a really great spot along Banff Ave. There is not the crazy crowds and noise of the center core but you are walking distance to everything which is fantastic!

We did get a pretty good deal on the room rate which also included a breakfast each morning.
The breakfast was more than just a continental, it included an omelet/ fried egg station, a breakfast meat (bacon or sausage), toast, muffins, cereal, yogurt, fruit salad, scrambled eggs and hash browns as well as either French toast or pancakes depending on the morning. A great way to start the day!

The hotel is definitely a bit worn and dated but the room was quite clean and had some nice amenities such as a fridge and the electric kettle was a great addition too.
The view was nonexistent we looked right onto the next building over or the other side of the hotel perhaps, either way it was not a nice view at all.

The hot tub area was pretty disappointing. The sauna never did heat up, the steam room got steamy but stayed quite cool and only one of the hot tubs was warm.

I think if we got a really good rate again, I would stay but it wouldn't be top of my list as we do like a nice hot tub and some kind of view when we are staying in such a beautiful place as Banff.

  • Stayed: November 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank AbMtnGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2017

After reading the various reviews of the hotels and looking at costs, we were glad we chose to stop at this hotel in Banff. The location is good, with a short walk to the town centre. The room was clean and had a great view of the mountains. The free breakfast was good. The only annoyance, which was no fault of the hotel, was a coach load of people in the breakfast area at the same time we went. This left other people having to eat in a different part of the hotel. The restaurant has a good selection on its menu should you not wish to go out. The hotel is ideally located for the town. Staff were friendly.

  • Stayed: October 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Sprog1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2017

We visited Banff from Toronto in October to celebrate our anniversary. This was our third visit to the Ptarmigan Inn although we hadn’t in the last 2 years as we had read some reviews that said the accommodation was looking and feeling somewhat ‘tired’ and in need of a ‘facelift’ - although we had previously found the inn a most comfortable and convenient place to stay. We were very pleasantly surprised on our arrival to find that all the rooms had been completely refurbished in the past year and we were assigned a lovely suite on the 3rd floor ... with an amazingly comfortable King bed, gas fireplace with cultured stone surround and inset large screen TV, a large modern bathroom with a fantastic shower and separate bath. The icing on the cake was a bottle of wine which we found on our return to our room that evening with a card wishing us a happy anniversary from the hotel staff and management!

The buffet breakfast (included) was very good. Although not a vast selection, everything was tasty and freshly-prepared, including a serve-yourself coffee and juice bar, hot and cold breakfast options and a ‘custom made omelette’ station. We were more than satisfied.

Our weekend was most enjoyable and topped off by the pleasant and courteous staff and added touches by management. (Special thanks to Katy on the front desk and to manager David Pearson.)

This hotel is a most charming and comfortable place to stay in Banff - ideally located steps from the town centre, shops and restaurants and surrounded by amazing mountain views. Highly recommend and we plan to return!

Room Tip: Rooms are quieter further from elevators
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Stayed: October 2017, travelled as a couple
Thank Lauriedz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 October 2017 via mobile

My husband and I recently stayed at the Ptarmigan Inn after much deliberation from previous reviews. We were on the top floor with a room that had a huge picture window overlooking another hotel. You open the door and. A large atrium was below. It is true they are renovating and at the moment it is the 2nd floor. Work was suspended for the weekend but resumed on Mon. Usually had stopped by the time we came home from an outing.We were there for 1 week.

Our room was updated had a sitting room and a tv in both bedroom and sitting room. We had enough space and the bathroom was clean and well taken care of on a daily basis.

The daily breakfast buffet was more than adequate. Not your typical continental cuisine. You could have eggs cooked to order as well as omelets.

I personally do not see what all the negative reviews are about. They had a nice bar, friendly staff and great thin crust pizza. Plenty of good restaurants close by as well.I am glad we took the leap of faith and stayed there. It is centrally located ,the price was right and it even had free underground parking. What more could you ask for?

Stayed: October 2017, travelled with family
3  Thank nancyjdupree2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2017

We stayed 5 nights at this hotel. Location was great. Walking distance to everything downtown. Rooms were well equipped and quiet. My only complaints would be LIGHTING - or lack there of in the bedroom. There was only wall lighting, very annoying, and yes breakfast could be a bit of a nightmare if there was a lot of tours in, but a lot of that was due to the tour groups, not the restaurant. Staff were fabulous

  • Stayed: September 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank alis0np40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2017 via mobile

Upon arrival we were upgraded by a very friendly young woman. She gave us all the information required about the hotel plus a great tip about a market in the town. Our room was at the front of the hotel and beautifully sunny. We were neither troubled by street noise or disturbance from the hotel itself. Breakfast was excellent even though there was at least 2 tour groups dining at the same time the food was hot and plentiful. The staff worked hard to successfully keep up the breakfast room tidy and 'next guest' ready. I would love to stay in this hotel again.

Stayed: September 2017, travelled as a couple
Thank elizabeth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Banff Ptarmigan Inn

Address: 337 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #24 of 34 Hotels in Banff
Price Range: $137 - $436 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Banff Ptarmigan Inn 3*
Number of rooms: 134
Official Description (provided by the hotel):
- Located on Banff Avenue, one short block from downtown Banff- Includes Full buffet breakfast with a made to order omelette station- Indoor hot tubs, sauna, steam and fitness equipment- The Meatball Pizza and Pasta- 134 cozy hotel rooms- The Sundance and Atrium function rooms for small to mid-size - meetings/receptions- Complimentary wireless internet access in all guest rooms- Heated underground parkade with free parking (first come basis)- Complimentary Roam Bus passes for the Banff transit system. ... more   less 
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Also Known As:
Banff Ptarmigan Hotel Banff
Ptarmigan Inn Banff
Banff Ptarmigan Inn Alberta

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