We went to Banff to do a horse drawn sleigh ride - so stayed over and picked the Ptarmigan just because it is pretty much right downtown. Turned out to be a great choice - we checked in early - and room was already ready to go - very helpful and courteous check in process. Bonus - underground parking included! Room was immaculate - well laid out, tastefully decorated - right down to the bathroom being up to date and spotless. Very comfortable bed.
We were there on St. Patrick's day - so naturally wanted to go to an Irish Pub - turns out St. James gate is about a block away - another bonus.
We had the included breakfast the next morning - it was excellent (great omelet chef).
If I had to find any fault it would be that the doors must be paper thin, as when people went into their room across the hall form us it sounded like they were coming through our door.
All in all great stay - no such thing as cheap hotels in Banff - so for a couple of hundred $$ good value.More