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“Very nice stay in Banff”
Review of Charlton's Banff

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Charlton's Banff
Ranked #25 of 32 Hotels in Banff
Copenhagen, Denmark
Level Contributor
71 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“Very nice stay in Banff”
Reviewed 14 March 2012

Stayed for 8 days in February 2012 at Charlton Cedar Court in Banff. We had a two bedroom app. with a kitchen between the bedrooms. The room was clean and comfortable, the breakfast (complimentary) was nice - and a very good service at the breakfast. A 10 minutes walk takes you down town Banff with plenty of shops, restaurants and bars, some of the bars with live music in the week ends, great!
The hotel is nice - but the staff at the reception could have been a bit more helpful - be prepared for some noise from your neighbours through the thin walls, but at night the hotels is quite peaceful. Parking is free, great!

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Thodin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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759 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (156)
Date | Rating
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  • Dutch first
  • English first
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  • German first
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English first
Calgary, Alberta, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 March 2012

The only thing I didn't love about this property was having to go outside to get to the pool. Otherwise, the room was great, very clean, and the breakfast was very good also. The pool, hot tub and steam room were a nice bonus. I would definitely recommend this hotel.

Room Tip: The loft suites are great but the walls are very thin so you can hear the people in the next room.
See more room tips
  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Allison L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 February 2012

We had a good time staying in this hotel. The service was the best – I misplaced my iphone and the employee at reception allowed me to use her computer behind the desk to track my phone online. Breakfast was nothing special, but still nice to have for free! I had no problem with the spiral staircase and actually felt quite safe while climbing and descending it.

Temperature was a problem for me. The loft seems like a really cool idea, but I really had a hard time sleeping. The bed is upstairs, and as hot air rises, so did my temperature as I tried to sleep. The fan was useless, and opening the window did nothing. In the end, I had to lower the thermostat located downstairs, which was freezing since the cold air from outside had fallen from the open window upstairs to flood the bottom level. Overall, I was very uncomfortable with the temperature in the room, and as a result, was not able to enjoy the fireplace downstairs to its full capacity. Along the same line, the swimming pool gave me similar troubles. At first, the pool was too cold to enjoy and I almost burned my legs in the steam room, but after a dip in the hot tub, the cold pool became a refreshing end to the evening.

I probably would not go back, but only because of my issues with the room temperature. Considering everything else, however, this hotel offered really good value.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Alex C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mommyshann
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 February 2012

Outdoor corridors, motor inn style. Rooms are clean and have been updated. We stayed in a split room with 2 queens. This means that there is 2 bedrooms each with its own queen bed, with the bathroom and a kitchenette between the rooms. Great for families with younger children who need to go to bed earlier than mom and dad. One bedroom has a door you can close so kids or others in your party can go to sleep. The other bedroom has no door, just a doorway to the kitchenette. Room did not have a view of anything besides the next hotel and the parking lot.
Pool is nice with windows to outside and there are 2 hot tubs. A good 10 minute walk to centre of town which is not a problem in the summer but might be in winter. Good stay for one night while Travelling through but not a place for romance or a special getaway.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mommyshann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 20 February 2012

Stayed at the Charlton's Cedar Court for a two night stay (purchased through living social) in a loft suite and enjoyed a bottle of sparkling wine and truffles upon check-in. Room was very clean and the free breakfast provided daily was really good. Very fresh fruit, hard/soft boiled eggs, breads, yogurts and plenty of other fresh and healty items to enjoy. We also had the pleasure of enjoying a 25 dollar dinner credit at their sister hotel/restaurant two hotels down the road called the Evergreen. Great food and nice dinning area. Their sister property is ran just as well as the Cedar Court is so if ya can't find room at the Charlton Cedar Court I absolutly suggest the Delta hotel/Evergreen restuarant. Every employee we had the please of chat'n with at either property was very friendly and professonal. Exellent job all around! Thank, Ken N

Room Tip: Loft rooms have a great layout as long as the spiral staircase is not an issue. If so there are many...
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ken420
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 February 2012

Hello. Website description & pictures were fair representation of facilities & rooms. Staff were friendly & we had a positive experience 10Feb12. Items for note: Have to walk outside to access rooms & pools (not sure if all rooms setup this way). The pool shower was either really hot or really cold. Family room #227 worked well for 2-adults & 2-kids: A kitchen & bathroom were situated in-between 2- rooms (queen bed, TV, chairs on one side and 2- twin beds on the other) In addition, each room had separate entrances. Around 1:30am we were awoken by what sounded like a bathtub being filled with water. We got back to sleep after 3:30am when the "boiler heating system" stopped. (The front desk said they would mention it to maintenance, but my thought was they can not change the design & the hotel needs heat)

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 8 February 2012

The loft suite was nice, enjoyed the fireplace and a two flat screen/big screen tvs one on the lower level and one in the bedroom. The lower level was cold but luckily we brought a blanket a long and wore warm clothing (and turned the fireplace on). We enjoyed the pool, hot tub and continental breakfast.

My main complaint was that the bed was too hard and being pregnant, it hurt my hips so much that we both had a terrible sleep. We left early and didn't stay the second night due to this. The hotel didn't offer to pay us back or anything, they showed little remorse. It also was annoying that we had to go outdoors to get to anything in the hotel (pool/lobby/breakfast area,etc.) seeing as it was winter.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ac9827
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Charlton's Banff

Property: Charlton's Banff
Address: 513 Banff Ave., Banff, Banff National Park, Alberta T1L 1B4, Canada (Formerly Charlton's Cedar Court)
Phone Number:
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #25 of 32 Hotels in Banff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Charlton's Banff 3*
Number of rooms: 57
Official Description (provided by the hotel):
The Charltons Banff is located 5 blocks from downtown Banff. This 3.5 star resort was created in the classic alpine style with natural cedar, combined with a relaxed and comfortable atmosphere, it makes the Charltons Banff the perfect Rocky Mountain Retreat. Start the day with a complimentary Continental Breakfast. After a busy day of mountain activities relax in the indoor pool and whirlpool. ... more   less 
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Also Known As:
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charlton's Banff Alberta

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