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Reviewed February 2, 2017

We were of family of 8 & wanted to be together & the 4 bedroom Condo was perfect for us. It had all the amenities - good kitchen, fire place, 4 bedrooms & 2 full bathrooms plus ensuite to main bedroom minus the shower. It is definitely an older building compared to some other accommodation in Banff, but staff were very friendly & informative. I would stay here again

Date of stay: December 2016
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Beth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 1, 2017 via mobile

This is our second time at the inns of Banff. Our room was clean as always. Went with another couple there room was clean as well. Good room rates won't break the pocket book. Love the free roam bus pass it's great and easy to use. The bus takes you pretty much any where you need to go in Banff! Was very sad to find out the out door hot pool is broken as we loved it our last stay I talked to one of the staff and due to intensive damage will not ever be opening. Have to say they don't advertise that the out door pool is closed until you get there. They still have an indoor pool and hot tub but not near the same. Indoor pool is not heated and very chilly! Maybe inclined to check out another hotel our next stay in Banff just for the hot pool and a little closer to down town as inns of Banff is right on the edge of town!

Date of stay: January 2017
Trip type: Travelled as a couple
Thank Myles C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IOB_Manager, General Manager at Inns Of Banff, responded to this reviewResponded February 3, 2017

Thank you for your review and kind words Myles C. I am very pleased to hear that you and your travelling companions found your rooms clean and value for money. I am also delighted you took advantage of the ROAM bus passes which are complimentary when staying with us. This is a great service to those wanting to explore Banff without having to worry about parking which can be difficult to find over busy periods. You are correct in your observations that our outdoor pool is now closed. This difficult decision was taken some time ago when it was discovered that the structure had become compromised. The pool was closed to ensure the safety of our valued guests. We do have plans in the works for a full hotel renovation though. Although we do not yet have set dates when this is going to take place a new and modern outdoor hot pool is included in our plans.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 1, 2017 via mobile

We stayed in a different hotel every night on our trip. This hotel was clean and had a great view of the ski hill. Location wise it is at the end of town but still walkable. Service was great and very welcoming at the front desk ! Nice to have the balcony! This hotel was good value and had some recent updates but still could use a few more.

Date of stay: August 2016
Trip type: Travelled with family
Thank reed622
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 28, 2017 via mobile

The building was an absolute maze when we arrived, which meant my friends and I wandered up and down the stairs and across the bridge until we figured out how the floors were organized. Then we went to go to the outdoor hot tub but apparently it was closed. Their indoor pool was tiny, but the indoor hot tub was okay.

The room was clean, however they need to replace some of the ceiling in the bathroom as it has grown mold from the moisture.

On the plus side we had a nice view and the food in the basement bears den bar was great (and inexpensive).

Date of stay: January 2017
Trip type: Travelled with friends
1  Thank 841laurelb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 24, 2017

Rented a regular room. Parking after 6pm was limited. Heat was turned off when we entered room it was freezing. There was a small fridge and a kettle and coffee maker-no toaster or microwave. Pool was full of skiers with alcohol at 6pm. Furthest hotel away from downtown on the main road, I wouldn't say it was walking distance if you have kids.

Date of stay: January 2017
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Aspenmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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