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Reviewed January 20, 2018 via mobile

Very strange floor plan and had the feel of a hospital ward. It suited our purpose for an overnight stay. Rooms were comfortable. It was affordable. Easy walk into the beautiful town. Indoor pool and hot tubs. On the outer edge of the town, but still a flat walk

Stayed: January 2018, travelled with family
Thank travellinglady73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IOB_Manager, General Manager at Inns Of Banff, responded to this reviewResponded January 26, 2018

Thank you for reviewing your stay with us travellinglady73. Our hotel is made up of several buildings housing a variety of room types. I would agree that for a first time visitor it can be a little difficult to navigate, but hotel staff are used to helping with directions and all are very happy to interact with our guests. I am happy to learn that you found your room comfortable and at a good price. I hope you are able to stay with us again soon.

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Reviewed January 19, 2018

Had good facilities and in house restaurants and bar. Spent some time in spa and lap pool both welcome considering how cold it was outside. Nights spent in the bar/pub food was also welcome. Very friendly staff helped when I locked my keys in the car.

Stayed: December 2017
Thank Maurice S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IOB_Manager, General Manager at Inns Of Banff, responded to this reviewResponded January 26, 2018

Thank you for taking the time to review your stay with us Maurice S. I am delighted that hotel staff were able to help you out when you had an issue with your vehicle and that you had the opportunity to use many of the hotel amenities during your stay. I hope you are able to return and stay with us again soon.

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Reviewed January 19, 2018

Arrive a day early and made last minute reservation for the Inns of Banff. Was pleasantly surprised by the service, room and amenities at a good value. Covered parking and internet were free Its is located on the edge of Banff and about 15-20 minute walk into town. Do get free access to the ROAM bus service by showing your room key if you dont feel like walking. If you ski they do have a bus pick up and drop off directly across the street. Our room had a great view of the Rockies and was clean and comfortable There seemed to be a party or something in the room next door that kept my son up most of the night. They do have quiet time signs throughout but hard to fix people that are ignorant and lack respect for others.

  • Stayed: January 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Mark G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 14, 2018

While you needed a map to get to your room, as on so many levels, if you had a family & got a condo, it was great as equipped with everything you needed. If however staying in the main part of the Hotel, very disappointing, as nothing much in the room to use, not even some wine glasses.
Venue great for ski buses, as first stop, but a good 15 minute walk into town & when buses don't turn up or late, long walk in the cold.....

Room Tip: Make sure you get a condo.
  • Stayed: December 2017, travelled with family
    • Location
    • Service
2  Thank Foodwinelover6699
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IOB_Manager, General Manager at Inns Of Banff, responded to this reviewResponded January 26, 2018

I am glad you enjoyed your stay in one of our condo's Foodwinelover6699. These units are as you have mentioned fully stocked with everything a group may need for a weekend away. Our hotel rooms are not stocked with amenities such as wine glasses, plates and cutlery, but these items can be delivered to rooms upon request. Our hotel rooms are all stocked with individually wrapped drinking glasses and coffee cups.

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Reviewed January 14, 2018 via mobile

Stayed here for a weekend ski trip with my husband. Nothing wrong with the hotel but nothing special either. Old hotel. Beds were really small. Hot rub was warm but kind of gross. Cheap and clean so it did the trick.

Stayed: December 2017, travelled as a couple
Thank court_39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IOB_Manager, General Manager at Inns Of Banff, responded to this reviewResponded January 26, 2018

Thank you for your review court_39. We are indeed one of the older hotels in Banff, but do pride ourselves on offering clean rooms at a great price . It is therefore good to hear that you found your room both clean and cheap. I hope you are able to visit us again soon.

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