We stayed here during the July 2021 heat wave. It was our first time in Banff and were immediately blown away with the views from our 2 bed king loft room. Check in was a breeze and the staff on every occasion we encountered them could not do more to help us. Included with your stay are bus passes and the bus downtown stops right outside the hotel and you can catch it every 30 minutes, take the bus parking is a nightmare! The beds were super comfy and 2 balconies was unexpected.
What we did not expect was no AC, using fans for airflow was not ideal. The kitchen was tiny and while it did provide the basics we found it as a family of 4 challenging to
prepare and cook meals as we normally do. The supermarkets in Banff are also terrible so I’d recommend getting groceries in Canmore.
There is a guest laundry room, $3 for a wash and same amount for dryer.
We did not use the pool, gym or sauna but they looked ok.
There is no daily housekeeping but every time I called reception for a towel refresh, garbage pick up etc they came immediately.
If you are looking for an average family resort close to downtown then I would recommend Tunnel Mountain.More
- Free parking