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Lake Louise and the Icefields Parkway Full-Day Tour
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Reviews (3,845)
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Traveller rating
2,082
1,283
414
45
21
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Reviewed May 22, 2019 via mobile

We took this cruise and we were highly disappointed. Don’t go if the weather is predicted to be cloudy or if there’s a any chance of rain or mist. The boat windows fogged up and we could not see anything. The tour guide was essentially either uninformed about the area or just did not share basic info about the lake. While the crew was safe and the boat clean it was not worth the money. The trip is about 25 minutes out into the lake and about 25 minutes back.

Date of experience: May 2019
Thank philips944
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PursuitCollection, General Manager at Lake Minnewanka, responded to this reviewResponded May 23, 2019

Thank you phillips944 for the feedback. Sorry to read you were disappointed in your tour. If you're willing to share more I would appreciate the opportunity to discuss.

We're always looking to improve and this review isn't up to our standard. My email is tmann@minnewanka.com
I hope to hear from you and hope you enjoyed the remainder of your time in the area.
Travis Mann
General Manager, Lake Minnewanka Cruise

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Reviewed May 21, 2019

We went on the lake Minnewanka boat tour it was beautiful scenery, The staff ( seasoned and trainees) very well informed. Very polite. I would recommend this tour.

Date of experience: May 2019
Thank Bev P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PursuitCollection, General Manager at Lake Minnewanka, responded to this reviewResponded May 22, 2019

Hi Bev P, awesome! Thank you for this review and thanks for taking our tour. This time of year we're full on training up the new wave of staff and it's great to hear you found the new and old well informed and polite.

Thanks for the recommendation!

I hope you enjoyed the remainder of your time in Banff National Park.
Travis Mann
General Manager, Lake Minnewanka Cruise

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Reviewed May 20, 2019

Save your money or rent a canoe... The cruise was very short and the boat doesn't go far AT ALL!! They should def go further for the price we pay. They should also put out a sign to show where you purchase tickets as well.

Date of experience: May 2019
1  Thank tracii_dee
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PursuitCollection, General Manager at Lake Minnewanka, responded to this reviewResponded May 22, 2019

Hi tracii_dee, thanks for giving us a try, sorry to hear you found the cruise overpriced. Our one hour interpretive cruise covers approximately 10 KM's (20 round trip) of Lake Minnewanka in that time.

I agree, way-finding signage is always a challenge, but I'm excited to say that new signs were installed late yesterday on the ticketing office so I hope some of the challenges you faced have already been addressed.

Hope you enjoyed the rest of your time in the Park.
Travis Mann
General Manager, Lake Minnewanka Cruise

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Reviewed May 17, 2019

What a beautiful place to go. Large parking lot. Facilities were still closed for the season. Nice trail to walk on. Great place offering amazing photo ops.

Date of experience: May 2019
2  Thank _melpel_1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PursuitCollection, General Manager at Lake Minnewanka, responded to this reviewResponded May 19, 2019

Thanks for stopping by melissap50, hope you managed some great photos to take with you.

See you again sometime!
Travis Mann
General Manager, Lake Minnewanka Cruise

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Reviewed May 17, 2019

During the month of May, this was the only lake not frozen but we were still too early for the Lake Minnewanka Cruise. Nice and quiet place for picnic or a stroll by the lakeside.

Date of experience: May 2019
Thank A103V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PursuitCollection, General Manager at Lake Minnewanka, responded to this reviewResponded May 19, 2019

Hi A103V, thanks for stopping by Lake Minnewanka. It sure is a beautiful place anytime of the year.

Hope you can come back soon, the cruises are now running for the season!
Thanks for posting about your visit.

Travis Mann
General Manager, Lake Minnewanka Cruise

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