My family and I have stayed in over a dozen properties in Banff over the years, ranging from romantic hotels to family hotels with our daughter, high end price (think Fairmont) to basic hotel. This time around we opted for a condo since we wanted to be able to have more room and cook breakfast. We have stayed on tunnel mountain a couple times and since we wanted a condo there are only a few choices. I researched and liked the way Hidden Ridge looked, so I booked a one bdr condo with pullout sofa for our daughter. The I read more reviews and became concerned about the comfort and noise factor I read about these lower units. I emailed the GM there and Peter was very accommodating in replying to my many emails.
Upon checking in there were 3 different units for me to see, and after seeing them we opted to upgrade for a very reasonable rate to an upper 2 bdr condo with jacuzzi in the main bdr.
It was great, we had our own bdr upstairs and our daughter had her own room which she loved.
We used the fireplace a lot, usually twice a day, and we faced the woods and saw deer right below our balcony a couple times. We loved the condo feel and doubt we will ever book a hotel again.
There were a few maintenance issues when we checked in, for example our balcony did not close or lock, a couple burners on the stove did to work and we needed dish soap. I called and we went to the hottubs, came back, and all was good:)
The hot tubs are a big selling point of this property, and we used these twice a day as well. It did get a bit busier before the evening but nothing unbearable. Everyone when we were there were all very well behaved. Yes we did see people drinking beer in plastic cups, but that did not bother us at all. I think if people were rowdy that may be an issue. The sauna too was very enjoyable, always lots of towels. They did close the hot tub one day at around 5 in the evening, because of some issue. But they handed out free passes to the hot springs if you wanted to go there and even though we did not use ours, the gesture was much appreciated.
Overall, we loved it here, and would return in a heart beat. All the staff we encountered were friendly and more than happy to help us out to ensure we had a great day.
We have to give a shout out to Peter the GM and Barry the front desk manager for keeping their promise to us because they told us we would enjoy our stay and we most certainly did.
Also, the free roam bus pass is great and we used it whenever we went downtown, easy and free, no worries.
The mountains are beautiful, and even though like I mentioned we have been to Banff a lot we probably enjoyed this stay the most out of all of them.
We are planning to go back sooner than later.
- Official Description (provided by the hotel):
- Tucked away on Tunnel Mountain, Hidden Ridge Resort is quiet and secluded with some of the most spectacular views in Banff and the Canadian Rockies. The modern condos feature wood burning fireplaces, full kitchens and patios or balconies. Take a stroll along one of the many hiking trails around Tunnel Mountain that start outside your door. The tranquil and secluded setting makes it one of Banff's best-kept secrets. Only a mile from downtown area. ... more less
- Reservation Options:
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- Also Known As:
- Hidden Ridge Hotel Banff
- Hidden Ridge Resort Banff, Alberta
- Hidden Ridge Banff