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Reviews (2,194)
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1,044
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Reviewed May 16, 2017 via mobile

The cieling was noisy with the people walking or even talking staff very helpful fire place not the best close to walking trails some great scenery parking tough to find.hot tub good getting there from the changeroom could be cleaner

Stayed: April 2017, travelled with family
Thank Robert K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 15, 2017

We recently stayed at the Hidden Ridge Resort in the heart of spectacular Banff National Park. The vistas from this property are stunning. From our condo we had beautiful views of Mt Norquay and Mt Rundle, and you're just 5 minutes from downtown Banff. The large jacuzzi overlooking the mountain valley is also wonderful and the people at the front desk were very pleasant and helpful. But the property itself is tired. Our room was in need of a coat of paint and the fireplace screen was broken to the point of being almost unusable. A rating of 4 for this property is generous. Probably 3.5 would be more accurate.

Room Tip: Rooms facing west have a view of Mt Norquay.
  • Stayed: May 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Dale6284
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 2, 2017

We had an amazing stay at the Hidden Ridge Resort. Before coming, I expressed my preference for a room with a balcony (back deck) overlooking the woods, and that is exactly what we received! It was amazing. We had 3 beds. A downstairs bedroom for the adults, and then each of our children had their own beds in the loft upstairs. They also had their own bathroom up there which was nice. We loved the back deck. We would sit out there many nights. One night we counted 13 elk as they walked right through our "back yard". One afternoon we saw a coyote right off the deck as well. The kids swam in the warm pools twice and loved it both times. They weren't that crowded at all and was a nice way to relax after being out hiking/touring all day. We used the Banff Roam public transportation to get in and out of town a few times, and we actually even walked back to the hotel once, too. We never had a problem finding parking right outside of our room. I would highly recommend this hotel to anyone considering traveling to Banff. We stayed 7 nights and would do it again in a heartbeat!

Room Tip: Rooms around the outside of the property have views into the woods
  • Stayed: July 2016, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Christine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 2, 2017

We have been coming to Banff for 13 seasons to ski, both in the winter and the spring. We're regulars at Hidden Ridge and they advised us several years ago to try another property while they were undergoing some renovations. It's always a pleasure to show up and be recognized. The units are perfect for families of all sizes to have a great ski trip. It's easy to cook and the local bus stops right in front so that the trip downtown doesn't require parking and the bus is free to guests. Looking forward to our next visit!

  • Stayed: March 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank ldhrads2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 29, 2017 via mobile

We were so excited about our stay here until we got checked in. We found ants in our room. Notified front desk 2 times. Nothing was done. We were given 10% off at check out. Not happy with it. Pools were a bit on the not hot side.

Stayed: April 2017, travelled with friends
Thank c m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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