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All reviewshot tubfull kitchenloft condofree firewoodtunnel mountaingames roomwood burning fireplacedowntown banfffree busoverlooking the mountainsliving areaminute drivefamily vacationan upgradequeen bedroam busmain floor
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Reviewed March 29, 2018

Easiest to list what was not nice to deal with:
Parking if you would like to park near your unit, can be frustrating
they say free wifi, MCD wifi is better
lots of talk about the pool, good luck getting in it and enjoying it
windows leak
doors leak
noise, if you have someone above you have ear plugs
when the beds are made, they are not really made
door cards do not like to work
Basically for the price they can do better!!

Room Tip: look other place and only stay if you have to.
  • Stayed: March 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank jeffclarks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 17, 2018 via mobile

This is a party resort, and a five star one at that! My group of friends has stayed MULTIPLE times over the past decade. The rooms are starting to show there age and the fact that it IS A PARTY RESORT. I feel sorry for families that come and stay because there are ALWAYS MULTIPLE stag/stagettes, girls weekend, etc. Security has gotten a little stricter over the years but they still let a lot slide. Banff transit passes are included and the hot tub is excellent! Will continue to return annually!

Stayed: March 2018, travelled with friends
2  Thank Saradawngraham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 17, 2018

This hotel offers the additional space and convenience you will appreciate. We visited in the winter so the fireplace and free wood was appreciated. There is a a hot plunge pool situated to take advantage of beautiful scenic views, as well as another cooler temp pool and a separate sauna. A negative, and possibly beyond the control of the hotel, was the loudmouth person in an altered state using the worst profanity and planning for his next weed purchase. It made it very uncomfortable to allow children the enjoyment of the plunge and adults, as well. The beds are comfortable and the place was clean. A frying pan would have been helpful in the kitchen, and a roll of paper towel, but otherwise is well stocked. The staff was helpful and friendly. There is a bus service to and from town available. Decor was average, but if space is important, this is an excellent choice. There was a loft bedroom wit a half bath and 2 queen beds. One bedroom with queen size bed and a full bath was downstairs.

Stayed: March 2018, travelled with family
Thank grammy472017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 7, 2018

Super cool spot in Banff. Nice hot tub overlooking the mountains. Rooms are super spacious and have a kitchen, fireplace and patio. Staff were very helpful. Only neg is some of the wall sockets were not working. Otherwise great place to stay.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Vjay S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 6, 2018 via mobile

We were lucky enough to be bumped from the Banff Caribou Lodge to the Hidden Ridge resort due to over booking! What a treat this resulted in! We ended up with a 2nd floor hot tub suite...it had a wood fireplace and a loft bedroom. The view was beautiful down to the town. The service was awesome, great front desk staff. Best part was enjoying the hot tub on the deck under the snowy sky!

Stayed: February 2018, travelled as a couple
1  Thank Chfischer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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