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“Away from the crowd”

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Banff Caribou Lodge & Spa
Ranked #15 of 34 Hotels in Banff
Reviewed 30 July 2016 via mobile

Though not off the beaten path, the Banff Caribou Lodge and Spa has what you need to enjoy your Banff stay. Accommodations are clean, the staff knowledgeable and friendly. My friends and I found walking to the center of Banff an easy stroll but the town has great public transportation and one gets complimentary passes from the hotel if walking isn't on your agenda. But don't most of us come to Banff for the abundant outdoor activities. The Keg Restaurant menu offers many food and wine choices. There is a spa located in the facility and also a very handy self serve laundry.

Stayed: July 2016, travelled with friends
1  Thank bac635
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 30 July 2016

Spent one night here - ate at restaurant for dinner which was quite good but very crowded. Breakfast buffet was good. Fitness center was small but good - pool looked fun for kids. Rooms comfortable and clean. On the main drag though a bit at the end so a walk to the heart of Banff town. But as a stopover on way into the Natl Park and on to Lake Louise, this was a good pick.

  • Stayed: July 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Cindy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2016

  • Stayed: July 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Amoma.com
2  Thank Lesley R
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 29 July 2016 via mobile

Awesome location (downtown) and the breakfast was great. The rooms are very small but were clean. There's a pool and hot tub which is a bonus and the staff was very friendly. I would definitely go back.

Stayed: March 2016, travelled with friends
1  Thank Jamie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2016

We liked this property very much and would recommend it to friends. The front desk was very helpful. The restaurant had very good food and the breakfast was included. A little closer to the center of town would be nice, but not to bad a walk to get there. Also a bus runs past the place if you would like to use it.

  • Stayed: July 2016, travelled as a couple
    • Value
    • Rooms
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2  Thank jeff k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2016

This hotel is a good place to stay. Roomy rooms, great restaurant, helpful staff, right near the bus stop for the town (which is close enough that we walked most of the time anyway) and the hotel gave us free bus passes which came in handy when it rained.
There are LOTS of hotels and other places to say in Banff, and I don't know how much this one cost since it was included in the Rocky Mountaineer tour we took, but I would definitely seek this one out again if we go back to Banff.

Room Tip: We loved our room just up the short steps near the registration desk to the second floor.
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  • Stayed: July 2016, travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank Seasoned L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2016

Booked a superior king room with balcony but we were given a room at back of hotel near the noisy ice machine with no balcony. Complained and we were moved to the only other available room a few doors along. Still no balcony. Told this was the only available room. Lift not working so had to go up the emergency exit stairs which were blocked with large bags of empty drink cans. We had to step over these. The room was very dark, tatty and dirty. The soft furnishings smelled stale. We had to upturn the recycling container to use as a bedside table on one side of the bed and there was barely enough room to access that side of the bed. The room was too hot. The staff were helpful on check-in but sullen when there was a problem brought, politely, to their attention. The only plus was the complimentary bus ticket we were given on check-in. We did not use the spa. The breakfast buffet was only just acceptable. We are returning to Banff next year but would not stay at this hotel again.

  • Stayed: June 2016, travelled as a couple
    • Location
    • Rooms
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3  Thank Francesca S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Banff Caribou Lodge & Spa

Address: 521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#6 Spa Hotel in Banff
#7 Business Hotel in Banff
#10 Romantic Hotel in Banff
#10 Family Hotel in Banff
Price Range: $118 - $410 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Banff Caribou Lodge & Spa 3.5*
Number of rooms: 190
Official Description (provided by the hotel):
The Banff Caribou Lodge is centrally located on Banff Avenue, Banff's main street. It offers the Keg Restaurant, Red Earth Spa (a full service spa), free underground parking, free wifi, fitness room, hot pool and steam room. This lodge type accommodation has a large and inviting lobby to greet you to Banff. Enjoy your stay. ... more   less 
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Also Known As:
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa
Caribou Banff
Caribou Lodge Banff
Banff Caribou Lodge & Spa Alberta

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