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StephanToronto
Toronto

Excellent new hotel

5.0 of 5 bubblesReviewed Apr 30, 2024via mobile
Brand new hotel. Yes, all the amenities are not ready. When they will be like the hot pools it will be even better.

The lobby is very modern and beautiful. The staff is very friendly and professional. Very helpful.

The rooms are incredible. Lots of amenities. Tastefully decorated. Very good design and furniture are all made of real wood and are of very good quality. The mountain views were great

I love this place and will come back even though it will be more pricey next time.

Since it's a new hotel, I would like to offer constructive criticism to make the rooms better.

1. I could not find a switch for the fan in the bathroom.
2. The bathroom needs a pull out mirror to see better when putting on makeup.
3. I was in room 694 and water was leaking on the balcony from a level up.
4. A small table on the balcony would be great.
5. A bottle of water would also be great.


Date of stay: April 2024
Trip type: Travelled as a couple
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19 - 24 of 30 reviews
Reviewed April 28, 2024

Lovely. Brandnew. Helpful staff. Attractive interior. Very big and comfortable beds. Spacious rooms. Little fridge and sink. Beautifully decorated rooms. Very good shower. As we had a room with mountainview (you pay a bit extra), gorgeous views. Good coffee in the morning. Recommended.

Date of stay: April 2024
Trip type: Travelled with family
Thank robbertl124
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 21, 2024

Stayed at this brand new hotel for 4 nights. Check-in was a breeze with very friendly staff.

We stayed in a Mountain View King Suite which we truly recommend. The view is spectacular and it’s a must this time of year especially if you want to enjoy some time on the balcony in the afternoons with the warm sun! We spent 2-3 hours on the balcony when the sun was out and it was very enjoyable. Otherwise, the other rooms face east and you get zero sun.

Room was beautiful, bed was a little hard we thought. 6 pillows on our King Bed but they are all the same. Way too thick and too hard so sleeping on them wasn’t pleasant. I’d recommend offering different pillow’s especially when there are six of them.

This hotel is located at the start of Banff avenue and is a 15min walk to the center of town but there are multiple dining options all the way up including a gas station/convenience store and A&W restaurant across the street. The Roam bus has a stop right in front of the hotel.

All in all, lovely stay and we would definitely book this hotel again!

Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank BeenThere01
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 9, 2024

Just spent 2 days at the new Canoe, we had a nice stay. Nothing beats a brand new hotel and being literally 1 of the first people to stay in a room. The free bus passes was a nice bonus and room coffee was a different twist, took some time to get ready but hey your on a holiday why rush. The only thing that kind of through us off was not having streaming access to the brand new smart tv's, it was blocked. Only option was cable tv so we had to watch netflex on our ipad. Other then that the we had a very good stay. We stayed in C block 8th floor (kind of sounds like a prison...ha) Highly recommend a mountain view room on 8th/9thfloor. Laying in bed after a day of hiking sipping a glass of wine watching the sunset over the mountains are amazing. Cheers

Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TheCamerons
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 24, 2024

Great hotel which is brand new. We stayed with our dog.

Positives:
Very clean
Really nice staff
Provided bed etc for our dog
Restaurant downstairs was really good
Parking is excellent
Really liked the cleaning products in the bathroom

Negatives:
Heater was very noisy and kept waking us up despite using ear plugs. This really needs sorting out.

Overall if they fix the noisy heater this hotel would be faultless!

Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank GlobeTrotting714069
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 24, 2024 via mobile

New clean and modern hotel. My room had a balcony overlooking the mountains and city. Also included a voucher for bus for 3 days (bus stop right across the street) and coffee to use with french press in room. All of the staff were friendly and helpful. Parking is also included and they let me keep my car there the afternoon after I checked out to shop in town.

Date of stay: March 2024
Trip type: Travelled solo
Thank S2935MDannd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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