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“Comfortable hotel, good restaurant”
Review of Fox Hotel & Suites

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Fox Hotel & Suites
Ranked #12 of 33 Hotels in Banff
New Zealand
Level 4 Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Comfortable hotel, good restaurant”
Reviewed 8 February 2016

We stayed in a one bedroom suite that could be accessed by the road adjacent to Banff Avenue, so we could park outside and offload the day's skiing gear easily. It is easy walking distance to town but we enjoyed Chillies Restaurant located in the hotel which served good food and beer. The grotto style hot pool was good and we enjoyed the relaxed style of the hotel

  • Stayed January 2016, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank TpoNz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 February 2016 via mobile

Always nice to stay here , there breakfast vouchers are nice . But they could do better on the food . Only protein was boiled eggs and yogurt . The rooms are nice and cabin feel . The pool is exceptional . Close walk to downtown . Close to many activities .

Stayed February 2016
Helpful?
2 Thank Samsill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wirral, United Kingdom
Level 4 Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 8 February 2016

We stayed in the Fox hotel for 2 nights. On arrival at the hotel we were upgraded to a 2 bedroom suite. This was very spacious and consisted of a bedroom with 1 king size bed, a further bedroom with 2 double beds, 2 bathrooms and a lounge, kitchen and dining area. All rooms are accessed by a open corridor. The pool in the basement is excellent with good facilities. We ate breakfast in the hotel which was adequate but with little choice. The hotel is within walking distance to the town, and you can catch the local buses to the various attractions, the hotel provides you with a free bus pass. Staff on reception are very helpful, we would return to this hotel again if in the area.

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  • Stayed October 2015, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank 989jill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Port Coquitlam, Canada
Level 5 Contributor
91 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 6 February 2016 via mobile

Stayed here with my fiancé in a 1 bedroom suite with a king size bed for 2 nights. We stayed in room 306 which is off to the side which is nice. I didn't realise this was a motel as opposed to a hotel but it is. Each room is accessed from the outside.

Room as a good size but as soon as we walked in we were hit with a strange smell. Almost like dirty diapers. We looked everywhere but couldn't find source of smell so on our way out for the afternoon I mentioned it to the front desk. When we arrived back that night the smell was covered by strong cleaning product smell. By the next day the bad smell returned.

Ceiling was peeling in the living room. Wallpaper was buckling in the bathroom. Door into the toliet area didn't latch so privacy wasn't the best. Towels were small and shampoos etc were made in China.

Bed was uncomfortable and anytime you moved it sounded like you were sleeping on a rubber mattress protector. Pillows were too high and you have to sleep with your neck at a crazy angle.

Television service was sketchy at best. Both nights we watched a movie in bed and both nights the TV froze at the end of the movie. When we turned it off and back on the channels were no longer available.

Redeeming factors are a great lobby and friendly staff. The hot tub was amazing. Breakfast was included and sufficient. Fruit and waffles. If you wanted bacon you had to pay $2.75 for three pieces. Parking is free which is nice.

Not sure I would stay again. For the same price you can stay somewhere a little nicer.

Stayed February 2016, travelled as a couple
Helpful?
3 Thank SC1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WEST MIDLANDS
Level 6 Contributor
140 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 4 February 2016 via mobile

Enjoyed 2 nights here and enjoyed our stay very much. Lovely comfortable room in a unique hotel. Food good. Staff friendly and great facilities especially the spa which was brilliant. Short walk from town centre and other attractions. Super stay.

Stayed July 2015, travelled as a couple
Helpful?
Thank SIMPOP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level 6 Contributor
112 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 239 helpful votes
Reviewed 1 February 2016

We're frequent visitors to Banff living an hr away.

We just spent our second weekend at The Fox in 2months.Our second stay put a stamp on the fact that The Fox is now showing signs of wear & tear and is vastly overpriced for what you get.

The rooms are noisy due to the layout of the hotel with outside walkways and lots of staircases.You can hear every step on those staircases!

Oh & the complimentary breakfast is awful..I'd rather go into Banff and have a nice breakfast of my choosing.

The hot tub /pool are nice however when we stayed there recently it was out of order,so another black mark against the hotel as no one had bothered to inform us of this prior to our arrival.(although being fair, I'm not sure it's possible for them to advise of the situation) The pool is one of the reasons we choose The Fox.

So, time to move on from The Fox and find another favourite.

  • Stayed January 2016, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
3 Thank sunlover57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level 4 Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 31 January 2016

The hotel is located at the farther end of Banff Ave. but is still only a couple of blocks from the main shops, and taking in fresh mountain air in Banff is never a bad thing! The hotel has a nice lobby with a large wood burning fireplace and comfy chairs. The loft-style room we rented was nice, had a gas fireplace and the bed is comfortable.

Unfortunately the very cool looking hot tub was down for service when we were there but they provided a pass for the hot springs as an alternate.

There is a Chili's restaurant on-site and the breakfast included with the room was good with lots of fresh fruit, yogurt, granola, muffins, toast, eggs, etc.

A good place to stay.

  • Stayed January 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank EDWR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fox Hotel & Suites

Property: Fox Hotel & Suites
Address: 461 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#8 Romantic Hotel in Banff
#8 Business Hotel in Banff
#10 Family Hotel in Banff
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Fox Hotel & Suites 3.5*
Number of rooms: 116
Official Description (provided by the hotel):
Waterfalls and mountain springs are brought to life in the Fox's design. Capturing the historic and natural elements of Banff National Park, the hotel's centerpiece is the hot pool inspired by the original Cave and Basin Site. The Fox offers a unique accommodation style in Banff, with one and two bedroom suites and hotel rooms. ... more   less 
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Also Known As:
Fox Hotel And Suites
Fox Hotel & Suites Banff, Alberta
Fox Hotel Banff

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