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“Cozy and clean”
Review of Fox Hotel & Suites

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Fox Hotel & Suites
Ranked #12 of 33 Hotels in Banff
Reviewed 17 May 2017

Lobby is warm and inviting; rooms are clean and just the right size. There's a public hot tub and sauna - clean. The staff was very friendly and knowledgeable when it came to restaurants and skiing. Not too far from "downtown" Banff; only a public bus ride away (or a 8-10 minute walk), and the hotel gives you free passes to use the public bus for 72 hours. You can buy ski tickets at the lobby. Great place, would recommend and would definitely stay here again!

Room Tip: Make sure to mention mountain view if that's what you want.
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  • Stayed: May 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank jeane_grey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FoxGM, General Manager at Fox Hotel & Suites, responded to this reviewResponded 23 May 2017

Dear Jeane,
Thank you for your review, I will be sure to pass on your positive comments to the Front Desk team and the Housekeeping team. (I happen to think they are the best staff in town!)
I hope we can welcome you back to The Fox Hotel & Suites again soon!
Cathy Smith
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (2,204)
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109 - 115 of 2,204 reviews

Reviewed 16 May 2017

This place is nice.The staff is amazing. You can tell they all love their job. It is at the end of Banff Ave so maybe a little far for older people (we are 60 and it was good for us) and younger ones didn't notice.
The rooms are small if you are doing more than two people. We had several single rooms and also the two bedroom suite.
Nice overall place.

Stayed: May 2017
Thank sherylhodge49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2017 via mobile

Stayed one night as part of Rockies tour, standard room clean, on the smallish side, a little dark and not very pleasant, ok for one night, suggest upgrading or different hotel. On site restaurant Chilli's more sports bar really but evening meal reasonable, buffet breakfast included which was very good. Free underground parking and free WiFi.

Stayed: May 2017, travelled as a couple
1  Thank jerrywDorset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 May 2017

Great stay we had the loft suite, great amenities, rooms are super clean and has everything you will need. Close walking distance to all the shops,night life and dinner. The Grotto is an amazing touch to the place. Would come here again.

  • Stayed: June 2016, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank NammerTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2017

Stayed here on business for a couple of nights recently. Lobby décor is nice and front desk staff were warm & welcoming. Just fine so far.

Room was quite large and had all the amenities one could want, but furniture is beyond a distressed look. Night stands, coffee table, etc...all dented & scratched - time to replace. Bathroom is tiny with sloped walls so very claustrophobic, but worst of all is the lightening is terrible. The bathroom has one tiny wall light by the mirror and one overhead in the shower/bath. It was so dark on the one side that it was actually difficult to shave!

The insulation is very poor so the guest noise from outside is just too much plus these rooms are all accessed from outside so no security whatsoever. Anyone can gain access to the outside corridors at any time.

So all in all, staff were just fine, hotel is showing wear & tear in rooms and common areas and in need of an upgrade which would include insulation. This hotel is not cheap and simply not worth the price. Won't be staying here again.

  • Stayed: May 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Boris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2017

I've stayed at The Fox many times over the years and on a recent trip I reminded myself why I like it. The hotel has a cozy feel to it - everyone who works there (and guests alike) are friendly and smiling.

The location is good, the hot tub is decent and better than a lot in Banff and the room was clean and quiet for the most part. There were some loud guests but they quieted down when the "quiet time" started. Personally, I think 11 PM is too late for quiet time to start, considering how early lots of guests want to get up to hit the hill.

Breakfast is ok - fills your stomach but there isn't much selection beyond breads, pastries, cereal, fruit and yogurt. Again, it does the trick but we skipped breakfast on the second day and grabbed a bite elsewhere.

I will definitely return and look forward to many more years at The Fox.

  • Stayed: March 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Leaisa11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2017 via mobile

This is always my first choice in places to stay when in Banff! The hotel is always sparkling clean and the staff is beyond helpful and professional! As I am usually there with two young men in tow the breakfast is amazing !! So close to everything yet not on top of all the noise. The grotto hot tub and spa area is a great delight!!

Stayed: September 2016, travelled with family
Thank Gypsy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fox Hotel & Suites

Address: 461 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#8 Business Hotel in Banff
#8 Romantic Hotel in Banff
#10 Family Hotel in Banff
Price Range: $135 - $470 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Fox Hotel & Suites 3.5*
Number of rooms: 116
Official Description (provided by the hotel):
Waterfalls and mountain springs are brought to life in the Fox's design. Capturing the historic and natural elements of Banff National Park, the hotel's centerpiece is the hot pool inspired by the original Cave and Basin Site. The Fox offers a unique accommodation style in Banff, with one and two bedroom suites and hotel rooms. ... more   less 
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Also Known As:
Fox Hotel And Suites
Fox Hotel & Suites Banff, Alberta
Fox Hotel Banff

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