The overall experience was great. We stayed at the one-bedroom + loft and had enough room for 2 adults and 2 teenagers. The morning coffee by the front desk was fresh and you could get free refills after. The ski hill was 5 min drive from the hotel, so it was very convenient. The ski locker outside the room is a good idea, but it was so dirty, we did not end up using it.
Everything inside the room was very clean except for the bedding in one of the rooms. It looked clean and washed but the stain on the sheet was a complete turnoff. We requested new sheets and were given a new set. The laundry room was not clean. The dryer was full of dog hair, it was terrible! Sam ( the worker that was just passing by) quickly ran to the front desk and requested someone to clean it. Thank you, Sam, you were so polite and accomodating! The dryer was cleaned within 15 min. It would be a good idea to have a separate washer and dryer to wash pet's blankets, etc. Location was great and we would like to come back again.More
- Room service