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All reviewspacini restaurantbread barcalgary airporthot tub on the roofsmall tvattached restaurantgreat hoteldvd playerlong term parkingrain shower headshuttle servicefree shuttlenext morningon site restaurantwake up callcomfortable bedsbottled water
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Reviewed July 2, 2018

A trip into Calgary for an appointment the following day. The Acclaim staff were polite and courteous, check-in was quick and efficient, and, our room was clean, satisfactory. Our concern was upon receipt of our account - there was a Destination Marketing Fee (DMF) included with the taxes. We noted this to the front staff and on duty manager.and asked to have it removed. All were professional and polite, listened to our concerns and said that they would get back to us. The end result was resolved to our satisfaction. I note this for your information - if if disagree with the DMF let them know at check-in or on the on-line comments section. We will stay again and recommend to our friends.

  • Stayed: June 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
3  Thank bsheehan2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 2, 2018 via mobile

This hotel is super nice to rest and have the comfort for the night. The only trouble is that the restaurant closes so soon for my opinion (11 pm) but all is ok, nice receptionist and very clean rooms.

Stayed: July 2018, travelled solo
1  Thank Karina G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 1, 2018 via mobile

Just checked out of my three day stay at this establishment.
Staff was very courteous even that I had booked with book it.com and added another night at the same price great staff and great service.
Downfall it’s better if you rent a car three trips to the malls and restaurants cost me over $120 for taxi

Stayed: July 2018, travelled solo
1  Thank George D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 20, 2018 via mobile

We stayed at the Acclaim after being in Banff for a few days. They offer guest laundry, but unfortunately 1 of the 2 washers was broken, and 1 of the dryers was marked as out of order as well. After using the only available washer, the only working dryer didnt dry our clothes and read error. We had to take all our wet clothes to a laundromat this morning to dry. Also the much touted rooftop hot tubs ended up just being 1 small hot tub while the rest of the rooftop area was under construction. Other than these things, the hotel was nice and clean.

Stayed: June 2018, travelled as a couple
1  Thank bubblesbaba2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 19, 2018

Clean rooms, nice beds. TV in the bathroom was a nice touch. The showers are amazing with the numerous shower heads they have shooting water from different locations.
Couple things that I noticed that I have found to be quite standard in other hotels.
1) No fridge in the room
2) No outlets in lamps at the working desk of the room and awkward locations to charge electronics. Definitely not a deal breaker.

Roof top hot tub area is very very unique and a really great touch if you get a nice day with light winds.

  • Stayed: June 2018, travelled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank Trevor S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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