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Guenter L
Wunstorf, Germany

Nice hotel, clean rooms, downtown, good breakfast, friendly professional service

4.0 of 5 bubblesReviewed Sep 1, 2019
Very friendly and helpful service, very professional and assisting in every manner.
Restaurant and bar is very cozy and with a fire place, breakfast menue ist very good and the hints from the waitress about the food were very helpful. The own kitchen cook homemade marmalade (Rhubarb-strawberry) was the best i've ever had (travelling all aorund the world, myself coming from Germany).
Rooms are modern with nice view over bow-river or the city and as well the calgary tower. Rooms and bathrooms very clean. big screen TV with internet connection.
Gym is open all day and night, pool and jacuzzi nearly as well, closing at midnight and opening early morning.
Date of stay: July 2019
Room Tip: Bow-River view or Tower-view and higher floors for better view
Trip type: Travelled on business
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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TeamMarriott, General Manager at Delta Hotels Calgary Downtown, responded to this review
Responded Sep 2, 2019
Dear Guenter L,

Thank you for the generous rating of Delta Hotels Calgary Downtown. We love that we could make you feel at home with our well-maintained accommodations, exceptional service, as well as our excellent amenities and delectable breakfast, right in the heart of central Calgary! We hope you will come back to see us soon.

Richard Main
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed August 26, 2019

we ordered breakfast and got an upgrade, 23th floor, magnificient room with great bathroom. Very friendly staff members, swift service at breakfast, parking beneath the hotel (21$), not far away from the main walking street

Date of stay: August 2019
1  Thank pascalvanmelkebeke
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TeamMarriott, General Manager at Delta Hotels Calgary Downtown, responded to this reviewResponded August 27, 2019

Dear pascalvanmelkebeke,

Thank you for the generous rating of Delta Hotels Calgary Downtown. We love that we could make you feel at home with our modern, comfortable accommodations and excellent service, right in the heart of central Calgary! It was also a pleasure knowing you liked our quality breakfast, beautiful property, and cordial associates. Thank you once more for the perfect rating, and we hope you will come back to see us soon.

Richard Main
General Manager

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Reviewed August 24, 2019 via mobile

Their accessibility rooms, one of which I used, are really lovely and feel just like a top-end room with a few barely noticeable adjustments. The low bed looks as much a style choice as anything else, and the open shower space is delightful to step in and out of. My bed was made every day, and I had included coffee packs each morning. Their service has been kind, polite, and speedy.

Try to get a river view - it’s much more calming and “Calgarian” than the downtown view, in my opinion. Enjoy your stay!

Date of stay: August 2019
Trip type: Travelled on business
Thank ConnorYM
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TeamMarriott, General Manager at Delta Hotels Calgary Downtown, responded to this reviewResponded August 25, 2019

Dear ConnorYM,

Thank you for being our guest at the Delta Hotels Calgary Downtown. We are thrilled you were impressed by our accessible room. We are also delighted to read you liked our courteous service and that our friendly associates made sure you were comfortable. It was a pleasure hosting you during your time in Calgary, and we look forward to welcoming you back for another outstanding experience.

Richard Main
General Manager

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Reviewed August 22, 2019

Hotel was under a major renovation that was not communicated to me when booking. Gym closed, 1 elevator working, no lobby and parking was not available as my vehicle was to large. Once renovations are complete i will try again and post a new review.

Date of stay: October 2018
Trip type: Travelled on business
Thank Chad C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TeamMarriott, Manager at Delta Hotels Calgary Downtown, responded to this reviewResponded August 23, 2019

Dear Chadc541,

Thank you for taking the time to evaluate our hotel. We are truly sorry your stay was not the positive experience you deserve and apologize for the inconveniences you encountered with our parking arrangements. We never want a guest to leave with a negative opinion, and if given the opportunity, we would have taken measures to address every concern while you were staying with us. We hope you will consider giving us another chance to provide you with the hospitality and accommodations you deserve every time you choose us.

Richard Main
General Manager

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Reviewed August 21, 2019 via mobile

This is a very nice hotel but the best part was I never heard neighbors or people walking in the hall. Our shower was very cool and modern. The hotel has a Starbucks on site, a nice area to print boarding passes and it's very close to the Olympic Park.

Date of stay: August 2019
Trip type: Travelled with friends
Thank ppark0927
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TeamMarriott, General Manager at Delta Hotels Calgary Downtown, responded to this reviewResponded August 21, 2019

Dear ppark0927,

Thank you for being our guest at the Delta Hotels Calgary Downtown. We are delighted you had a comfortable stay with us and that you particularly you loved our relaxing showerhead. It is also nice to know you liked the business services we provide, while our convenient location with proximity to Olympic Park was perfect for your needs. Thank you again for your review, and we look forward to welcoming you back for another outstanding experience.

Richard Main
General Manager

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Reviewed August 20, 2019

I understand that this Hotel was remolded last year, they did an excellent job. Our room was modern and clean. We were on the backside and did hear the Fire truck siren from the station that is right behind the Hotel .A hint would be to bring ear plugs and use white noise on your phone. The bed was very comfortable. Very nice gym with top of the line equipment. Had a breakfast included with our tour group and it was high quality with plenty of choices.The staff was helpful with our questions and directions as this was our first visit to Calgary. Chinatown starts 1 block away and getting to the Riverwalk only about 3 blocks. As far as price I checked most ot the similar Hotels and this was in line with them.

Date of stay: August 2019
    • Sleep Quality
    • Rooms
    • Service
Thank Tim C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TeamMarriott, General Manager at Delta Hotels Calgary Downtown, responded to this reviewResponded August 21, 2019

Dear Tim C,

Thank you for choosing the Delta Hotels Calgary Downtown, and for taking the time to post a review. It is delightful to know you liked our well-maintained accommodations, fitness center, friendly associates, and the comfort of our beds. We are also happy to read you savored our variety of breakfast offerings, while our convenient downtown location was perfect for your needs. It was a pleasure hosting you, and we look forward to welcoming you back soon.

Richard Main
General Manager

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