We had a nice room with all the comforts you expect from a good hotel. Staff were very helpful and went the extra mile to provide great service. This included following up about checking in luggage whilst touring and helping with the internet connection.
Stayed one night whilst on a Riviera Travel Canadian Rockies tour. Room itself is fine, with all the usual Marriott features. But just finishing a long flight from UK, so looking for a quiet hotel. But the hotel must be close to Police, Ambulance or Fire Services, as continually heard loud car sirens all though the night which made sleeping very difficult. Also, the wall mounted air-conditioning was noisy, not like normal ceiling mounted systems, although this could at least be switched off (room of course quickly became too hot). Breakfast also unusual as no buffet option offered - ended up with the full Canadian Breakfast which had the thickest slices of toast I have ever eaten!
Dear Martin_crystal,
We are glad you chose to stay with us recently, and we appreciate you taking the time to post comments about your experience. It is great to know you enjoyed the amenities of your provided guest room. However, we are sorry your sleep was disturbed by the noise outside of our hotel. Our front desk is available 24/7; therefore, we are sorry we were not aware of the noise problem, as we would have been happy to try and resolve the issue or move you to another room. Thank you again for choosing us, and we would love another opportunity to provide you with a better experience.
Richard Main
General Manager
Very friendly and helpful service, very professional and assisting in every manner.
Restaurant and bar is very cozy and with a fire place, breakfast menue ist very good and the hints from the waitress about the food were very helpful. The own kitchen cook homemade marmalade (Rhubarb-strawberry) was the best i've ever had (travelling all aorund the world, myself coming from Germany).
Rooms are modern with nice view over bow-river or the city and as well the calgary tower. Rooms and bathrooms very clean. big screen TV with internet connection.
Gym is open all day and night, pool and jacuzzi nearly as well, closing at midnight and opening early morning.
Dear Guenter L,
Thank you for the generous rating of Delta Hotels Calgary Downtown. We love that we could make you feel at home with our well-maintained accommodations, exceptional service, as well as our excellent amenities and delectable breakfast, right in the heart of central Calgary! We hope you will come back to see us soon.
Richard Main
General Manager
we ordered breakfast and got an upgrade, 23th floor, magnificient room with great bathroom. Very friendly staff members, swift service at breakfast, parking beneath the hotel (21$), not far away from the main walking street
Dear pascalvanmelkebeke,
Thank you for the generous rating of Delta Hotels Calgary Downtown. We love that we could make you feel at home with our modern, comfortable accommodations and excellent service, right in the heart of central Calgary! It was also a pleasure knowing you liked our quality breakfast, beautiful property, and cordial associates. Thank you once more for the perfect rating, and we hope you will come back to see us soon.
Richard Main
General Manager
Their accessibility rooms, one of which I used, are really lovely and feel just like a top-end room with a few barely noticeable adjustments. The low bed looks as much a style choice as anything else, and the open shower space is delightful to step in and out of. My bed was made every day, and I had included coffee packs each morning. Their service has been kind, polite, and speedy.
Try to get a river view - it’s much more calming and “Calgarian” than the downtown view, in my opinion. Enjoy your stay!
Dear ConnorYM,
Thank you for being our guest at the Delta Hotels Calgary Downtown. We are thrilled you were impressed by our accessible room. We are also delighted to read you liked our courteous service and that our friendly associates made sure you were comfortable. It was a pleasure hosting you during your time in Calgary, and we look forward to welcoming you back for another outstanding experience.
Richard Main
General Manager
